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    Technical Support - England, United Kingdom - T-Net British Columbia

    T-Net British Columbia
    T-Net British Columbia England, United Kingdom

    1 day ago

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    Description

    Our client is looking for Technical Support with O365experience. Experience in project work is also ideal either leading a specific component or the ability to independently work.

    What you will be doing:

    • Level 2 & 3 Support troubleshooting hardware (laptops, desktops, printers, meeting room equipment and software)
    • Coordinate and build new device setups for new and existing employees
    • Operational support for users locally and remote
    • Build and support technologies such as kiosks, digital displays, stingray players, meeting room equipment, iPads, cellphones
    • Maintain many forms of inventory.
    • Perform software/firmware upgrades on access points such as kiosks and digital displays.
    • Prepare and maintain documentation for Information Technology Group as well as end-users.
    • Perform other duties as required.

    What you need to have:

    • Customer service-oriented, with an emphasis in communication verbal or written
    • A+ certification, ITIL are strong assets
    • Level 2 & 3 troubleshooting diagnosing for hardware and software
    • Proficient in SCCM, group policies, automation, scripting
    • Hardware - Laptops, Desktops, Office, MS teams, Skype, ServiceNow, Exchange, Active Directory, Windows 10, 7, 8.1, Mobile Iron, Intune
    • Nice to have: Palo Alto Global protect VPN, MobileIron, Intune, Crowdstrike, Microsoft Dynamics
    • Critical thinking, problem-solving, time management are key
    • Ability to work with little to no supervision.

    For more information about TEEMA and to consider other career opportunities, please visit our website at

    By applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.

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