Jobs
>
Leeds

    Customer Success Manager - Leeds, United Kingdom - Autus HR Ltd

    Autus HR Ltd
    Autus HR Ltd Leeds, United Kingdom

    2 weeks ago

    Default job background
    Description

    Field Service Management SaaS CSM. An experienced and charismatic Customer Success Manager is required by a leading provider of service management software solutions. This organisation is going through an exciting growth phase and requires a CSM to drive utilisation of this SaaS solution within their base of field service provider customers. This is a fully remote role.

    The organisation:

    • Well established with an excellent reputation and points of differentiation within their chosen verticals verticals that are expanding strongly
    • SaaS ERP solution / field service management solution / workforce management software vendor not a reseller.
    • Privately owned, UK based, highly ethical and long-term minded business.
    • CSM is required to work with mid-level customers to help them gain maximum value from the SaaS solution.
    • A professional and respected Customer Success Team focusing on NPS, high rates of utilisation and NRR
    • A strongly growing business with major market opportunity due to IoT

    The person:

    • Minimum 2 years experience in a CSM role for a SaaS provider of field service management software, asset management software, or workforce management solutions or ERP solutions.
    • Someone working as a user of workforce management SaaS or field service management SaaS would also be very interesting
    • A credible and empathic communicator with a stable work history and an understanding of what is required for successful adoption of SaaS solutions
    • Experience of mapping business processes to workflow software to drive best practice within customers
    • This is a fully remote, home-based role. Occasional travel to customer sites will be driven by the CSM. All customers are UK based.

    This organisation has a work from anywhere policy with head office located in North West England.

    The package includes a salary ranging from GBP40,000 to GBP45,000 + bonus. The package could be higher for exceptional candidates with highly relevant industry experience. There are the usual benefits that would be expected from such a role.

    This is an exciting opportunity for someone wanting to make a significant contribution to an organisation and be recognised for what they achieve. There are also real long-term opportunities for career development within this organisation.

    Applications are invited from individuals that match the above description and are both based in the UK and eligible to work in the UK.

    Autus HR has been contracted to search for, assess and select Professionals who will be successful in this role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities.

    For further information, please contact Paul Roberts.

    #J-18808-Ljbffr
  • BIGCHANGE LIMITED

    Manager Customer Success

    3 weeks ago

    BIGCHANGE LIMITED Leeds, United Kingdom

    **Description** · **Leadership** · - Day to day, management responsibility for customers who are managed buy the CSA team. And management of the team itself including 1:1, team meetings, objective setting, and personal development plans · - Effectively manage your team at all tim ...

  • Search Consultancy

    Customer Success Support Manager

    1 week ago

    Search Consultancy Leeds, United Kingdom

    Customer Success Support Manager · Leeds City Centre · Up to £35,000 · Read on to learn more abut the role: · My client based in Leeds City Centre is looking for a Customer Success Support Manager to join their team to work for a rapidly growing fintech company. The primary purpo ...

  • Major Recruitment

    Customer Success Assistant Manager

    3 weeks ago

    Major Recruitment Leeds, United Kingdom

    **Role Overview** · Assist Customer Success manager with effectively leading Customer Success team. Actively win · quotes. Generate new leads and set appointments for external sales team. Negotiate pricing · where necessary. Welcome new customers. Regenerate dormant accounts. Kee ...

  • First Choice Recruitment

    Customer Success Manager

    2 weeks ago

    First Choice Recruitment Garforth, United Kingdom

    **Customer Success Manager** · **Garforth** · **£24 - £27K** · **08.30pm - 5pm (Hybrid working)** · We are recruiting for a capable Customer Success Manager/Account Manager for our client who is one of the fastest growing care management software providers in the UK. Having put a ...

  • Bright Executive

    Customer Success Manager Remote

    3 weeks ago

    Bright Executive Germany, United Kingdom

    Customer Success Manager · Remote · Germany / Account Management / Project Management / Customer Success / SaaS / B2B / Software · €100,000 base €110,000 OTE + Benefits · An exciting opportunity for an experienced account executive or customer success manager to join a thriving t ...

  • Bright Executive

    Customer Success Manager Remote

    3 weeks ago

    Bright Executive Germany, United Kingdom

    Customer Success Manager · Remote · Germany / Account Management / Project Management / SaaS / B2B / Software · €100,000 base €140,000 OTE + Benefits · An exciting opportunity for an experienced account executive or customer success manager to join a thriving team in a remote pos ...

  • OPTIMISE BY RECRUITMENT LTD

    Customer Success Manager

    3 weeks ago

    OPTIMISE BY RECRUITMENT LTD York, United Kingdom

    Optimise by Recruitment are working with an industry leading organisation who help customers increase their revenue via review platforms. · Our client has exceptional growth plans for the next few years, which means that now is a great time for an experienced Account Manager to t ...

  • Page Personnel Secretarial & Business Support

    Customer Success Manager

    3 weeks ago

    Page Personnel Secretarial & Business Support Heywood, United Kingdom

    **Client Details** · Our client, based in Heywood, is a logistics business that is expanding and going through a period of growth. Due to continued growth, they are looking for a Customer Success Manager to support their customers. · **Description** · Duties of the Customer Succe ...

  • Forescout Technologies Inc.

    Customer Success Manager

    4 weeks ago

    Forescout Technologies Inc. Leeds, United Kingdom

    Customer Success Manager located in the United Kingdom · What We Do · Managing cyber risk, together – As the world is becoming more and more connected so is the need for Forescout's solutions. Forescout is at the forefront of one of the largest needs in the security space. Foresc ...

  • Jo Holdsworth Recruitment

    Clients Success Manager

    2 days ago

    Jo Holdsworth Recruitment Leeds, United Kingdom

    Owing to their continued growth and success, they are seeking to recruit an experienced Client Success Manager to oversee a diverse portfolio of complex accounts. In this hands-on role, you will ensure all clients receive exemplary service, demonstrating a thorough understanding ...

  • Remote Worker Ltd

    Customer Success Manager

    2 weeks ago

    Remote Worker Ltd Leeds, United Kingdom

    Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k · Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients ...

  • Autus HR Ltd

    Customer Success Manager

    3 weeks ago

    Autus HR Ltd Leeds, United Kingdom

    Field Service Management SaaS CSM. An experienced and charismatic Customer Success Manager is required by a leading provider of service management software solutions. This organisation is going through an exciting growth phase and requires a CSM to drive utilisation of this SaaS ...

  • LT Harper - Cyber Security Recruitment

    Customer Success Manager – Remote  -

    2 weeks ago

    LT Harper - Cyber Security Recruitment Leeds, United Kingdom

    Customer Success Manager – Remote - £60k · Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. · This role sits within the service management ...

  • Remote Worker Ltd

    Customer Success Manager Remote

    2 weeks ago

    Remote Worker Ltd Leeds, United Kingdom

    Customer Success Manager – Remote - £60k · Customer Success Manager – Remote - £60k · Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clie ...

  • Folk Recruitment Limited

    Talent Development Manager

    1 week ago

    Folk Recruitment Limited Leeds, United Kingdom Full time

    Folk Recruitment are partnering with a leading Yorkshire based organisation supporting with the recruitment of a Talent Development Manager. This is s newly created role and will play a key part in securing the future growth and success of the organisation. Based in West Yorkshir ...

  • Walsh Employment Ltd

    Digital Marketing Account Manager

    2 days ago

    Walsh Employment Ltd Leeds, United Kingdom Full time

    Our client is a leading digital marketing agency specialising in the design and development of cutting-edge applications and e-commerce websites. The agency works on a diverse range of projects, from auction systems to high-traffic e-commerce site, and big data applications. We a ...

  • TeacherActive

    Recruitment Branch Manager

    2 weeks ago

    TeacherActive Leeds, United Kingdom Full time

    Recruitment Branch Manager - Education · Location: Leeds, LS1 4PR · Salary: £43,000 - £63,000 + uncapped commission & bonuses · This is full time, permanent role, you'll be working Monday – Friday. Please note this role is fully office based. · Working Hours: · Term time: Monday ...

  • REAKT Recruitment

    Customer Success Executive

    1 week ago

    REAKT Recruitment Leeds, United Kingdom

    **Customer Success / Partner Success Executive - Data | Business Intelligence| Document Management | Print Management & IT Solutions sector** · **Hybrid role - WFH & occasional office days (Central Leeds)** · **2 sides to this position - Customer Success and Partner Success** · O ...

  • Absolute Sales & Marketing Recruitment Ltd

    Marketing Executive

    3 weeks ago

    Absolute Sales & Marketing Recruitment Ltd Leeds, United Kingdom Full time

    Marketing Executive · Our client is seeking a Marketing Admin Executive to join their marketing team based in Leeds. You will work with a small team that will be responsible for shaping the future of care for a leading care provider across the UK. The successful candidate will fo ...

  • Tonic Talent Ltd

    General Manager

    3 weeks ago

    Tonic Talent Ltd Leeds, United Kingdom

    General Manager - Popular beer focused Bar - Leeds - package £32,000 · Tonic are working exclusively with our client to source a General Manager for this popular beer focused bar in the heart of Leeds. The successful General Manager will take control of all areas FOH. The company ...