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    Business Development Manager - London, United Kingdom - Grosvenor

    Grosvenor
    Grosvenor London, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description

    We are currently hiring a Business Development Manager with Hard Services experience to join Grosvenor Services as part of our talented Commercial team. This is an exciting, fast-paced, deadline-driven role. It is a hybrid position, based in the UK.

    Grosvenor is more than a workplace, providing a collaborative space for passionate individuals. With over 60 years of history, we consistently deliver top-notch facilities management solutions aligned with our core values: We Care, We Go Beyond, and We Add Value.

    Putting our people at the forefront, and recognising them as our greatest asset, we prioritise commitment and openness to deliver exceptional experiences for our incredible teams and clients. Through dedicated efforts in representation, recruitment, engagement, culture, accountability, safety, and education, we are committed to fostering an environment where everyone can thrive and develop.

    We are currently looking to recruit a process-driven individual for the full-time permanent position of Business Development Manager. Bidding includes both public and private sector opportunities in the UK and Ireland and can be inclusive of self-delivered cleaning, facilities management and security provisions amongst other service lines.

    We would consider offering the role as fully remote or as a hybrid role from one of our offices located in Skegness, London and Dublin. Occasional travel may be required.

    Corporate Social Responsibility and Sustainability

    Grosvenor is committed to making a positive impact globally and locally. Our sustainability vision guides us in creating an environment where resources are used optimally, services are consolidated efficiently, and experiences are of the highest quality. We pledge to develop partnerships with socially aware suppliers and clients, working towards achieving net zero by 2032.

    Our Sustainability Actions include:

    • Introducing electric vehicles to our fleet, exceeding a 10% reduction in CO2 emissions within three years.
    • Maximising the potential of our fleet tracking system to further reduce CO2.
    • Expanding energy efficiency in our premises through insulation, solar, and LED lighting.
    • Initiatives to eliminate plastic use within our buildings by 2021.
    • Offset programs contributing to global projects such as tree planting and geothermal power.
    • Our Corporate Social Responsibility initiatives extend to our people and community, ensuring staff development, volunteering programs, and contributions to various charitable organisations.

    Purpose:

    We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele, focusing on long-term partnership contracts across a diverse range of hard and soft services offered. You will be the front face of the company and will be dedicated to creating and applying an effective sales strategy to achieve the company's growth targets. The goal is to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

    This is a fantastic opportunity for a well-connected individual with a proven background in sales within the Hard and Soft, Integrated or Total Facilities Management industry. If this is you, we'd love to hear from you.

    Candidates must have detailed knowledge of hard services in Facilities Management. Technical background knowledge would be desirable.

    Key responsibilities:

    Development of a growth strategy focused both on financial gain and customer satisfaction

    Building a pipeline for single and multiple site services

    Build long-term relationships with new and existing customers

    Conduct research to identify new markets and customer needs

    Arrange business meetings and site visits with prospective clients

    Promote the company's products/services addressing or predicting clients' objectives

    Work closely with the Bid Management Team and assist them in the production of quality, innovative tender documentation and presentations

    Prepare contracts ensuring adherence to rules and guidelines

    Keep records of sales, revenue, invoices etc.

    Provide trustworthy feedback and after-sales support, leading retenders and multi-service proposals as well as increasing our offering to existing customers

    Essential/Desired Skills:

    Detailed Hard Services knowledge

    Proven working experience as a business development manager, sales executive or another relevant role

    Proven sales track record

    Experience in customer support

    Proficiency in MS Office and CRM software

    Proficiency in MS Excel

    Communication and negotiation skills

    Ability to build rapport

    Time management and planning skills

    BSc/BA in business administration, sales or relevant field

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