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Royal Tunbridge Wells

    Team Leader - Royal Tunbridge Wells, United Kingdom - Kent Community Health NHS Foundation Trust

    Kent Community Health NHS Foundation Trust
    Kent Community Health NHS Foundation Trust Royal Tunbridge Wells, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

    We are looking for an enthusiastic and organised Team Leader to join our professional team in Tunbridge Wells.

    We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

    Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

    Main duties of the job

    Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

    We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide support to our hard-working frontline NHS teams.

    We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

    The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

    About us

    Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values C ompassionate A spirational R esponsive E xcellent

    We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

    We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

    The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

    As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

    See where you can go with KCHFTcareer pathways

    Job description

    Job responsibilities

    The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

    Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

    We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

    Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

    Find out more about the community difference here.

    Good luck We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

    Person Specification

    Qualifications

    Essential

  • Level 4 qualification ( certificate of higher education, higher national certificate, NVQ level 4) or equivalent demonstrable experience

    • Desirable

  • NVQ Level 3 Team Leader or Supervisor or other leadership/management qualification

    • Experience

    Essential

  • Practical application of HR practices, policies and procedures Leading teams in busy and pressurised environments Experience of handling confidential and sensitive information

    • Desirable

  • NHS administrative experience Experience of working with members of the public Basic experience of a financial system Agresso

    • Ability to Manage

    Essential

  • Ability to plan and organise own workload without direct supervision Proven ability to manage staff including performance and absence management

    • Desirable

  • Ability to cope with pressure during busy periods and act in a professional manner at all times

    • Knowledge

    Essential

  • Advanced knowledge and understanding of Microsoft Office packages Outlook, Word, Excel and Powerpoint In depth knowledge of the service, site and users Design and development of standard and bespoke data reports

    • Desirable

  • Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes

    • Skills & Abilities

    Essential

  • Excellent written and verbal communication skills Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority Excellent attention to detail, accuracy and organisational skills

    • Desirable

  • Ability to record accurate minutes of meetings and present to a high standard Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions

    • Personal Attributes

    Essential

  • Ability to apply sound judgement and logical approach to identify key or underlying issues and use initiative to solve problems Ability to be innovative and objective as well as logical in resolving problems Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and teams workload to meet deadlines Adept at both negotiation and persuasion Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence Ability to travel to diverse sites

    • Desirable

  • Possess a willingness to learn

    • Additional Requirements

    Essential

  • Proven ability to produce, read and understand data that will be used for service development
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