- Delivering on the daily service promise
- Continually improving our service performance to grow advocacy
- Helping EQP successfully achieve its goals
- Supporting EQP with shaping bids to renew existing contracts or winning new work
- Managing our supplier relationships
- Operating within our budget envelope
- Manage the risks within our business in line with agreed appetite
- Adhering to Divisional and Group policies
- Becoming better at everything we do every day
- Provide, both buy in and buy out, administration services to customers, working to agreed targets
- Putting the member experience at the heart of everything member transaction we lead upon
- Interpreting and applying Trustee membership movements to the insured population during buy in administration
- To complete / check casework and provide feedback
- Resolving customer enquiries (oral and written)
- Collating and escalating Trustee and client enquiries (oral and written)
- Drafting of non-standard correspondence in response to customer and client enquiries
- Collating and analysing data and produces routine reports
- Performing and issuing pension calculations including manual calculations
- Checking and reviewing Trustee's pension calculation during buy in administration
- Carrying out projects and ad-hoc activities, as determined by your Team Leader
- The successful candidate will demonstrate the following experience skills and behaviours
- Build and maintain relationships with internal stakeholders, Trustee administrators and client stakeholders
- Excellent attention to detail and capable of following defined processes and procedures
- Strong communication skills
- Strong desire to deliver exceptional customer service
- The ability to develop positive and productive working relationships
- Computer literate with a willingness to learn a variety of systems
• Strong numeracy and literacy skills - Previous experience of Defined Benefits Pensions is preferred
- Knowledge of Bulk Purchase Annuities is desirable
- Proven track record of quality, timely delivery
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Pensions Administrator
3 days ago
Search Consultancy London, United Kingdom**Role: Pensions Administrator** · **Location: London** · **Salary: £28k - £31k** · We are looking for a Pensions Administrator to join our fast paced and exciting client on permanent basis. The successful Pensions Administrator will need to be motivated, a good communicator and ...
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Pension Administrators
4 days ago
Dimensions Specialist Recruitment Ltd London, United KingdomDo you have experience in the administration of Defined Benefit pension schemes and are looking to work for an organisation that has consistently evolved and grown in the last couple of years. · Do you also want to work for an organisation who is able to consider flexible working ...
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Pensions Administrator
1 week ago
Page Personnel - UK London, United Kingdom Part timeHybrid working available, based in London · - Part-time new Pensions opportunity · **About Our Client**: · Established School Trust, based in London. Offering on a Part-time bases. · **The key responsibilities**: · - Ensure employee records are kept up to date in both the Teacher ...
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Pensions Administrator
2 days ago
Hymans Robertson LLP London, United KingdomOur Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrang ...
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Pensions Administrator
4 days ago
KMK Recruitment Oxford Circus, United KingdomWe are currently seeking a Pensions Administrator to join a global retail to execute the day to day administration and communication involved with the running of their UK scheme, being a point of contact for all members. This is a fantastic company who are looking for someone who ...
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Pensions Administrator
1 week ago
Mercer London, United Kingdom**Pensions Administrator (Associate Pensions Consultant)** · **The company: Mercer** · Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset - ...
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Pensions Administrator
2 days ago
Ashe Consulting London, United KingdomDue to a new client acquisition, this industry leading provider of administration and related services to UK occupational pension schemes has a need for a Pensions Administrator to join one of their well respected pension's team. The main purpose of therole is to provide an effic ...
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Pension Administrator
1 week ago
University College London London, United Kingdom**Ref Number** · C · **Professional Expertise** · Administration and Business Support · **Department** · Human Resources Division (C14) · **Location** · London · **Working Pattern** · Full time · **Salary** · £30,138-£33,759 · **Contract Type** · Permanent · **Working Type** · H ...
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Pensions Administrator
1 week ago
i2i Recruitment Consultancy London, United Kingdom**Pensions Administrator** · **£21,000 - £30,000 per annum (part-time available too)** · **Remote (Work from home)** · - Are you knowledgeable of Defined Benefit pension schemes? · - Are you confident and knowledgeable in manual calculations? · - Are you keen to work in a remote ...
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Pensions Administrator
2 days ago
I2I Recruitment London, United KingdomLocation: London · Date Posted: February 23, 2023 · My client is looking for experienced, detail-oriented Pension Administrators to join their Pensions Solutions team in a home-based role. As well as receiving a competitive salary, you'll enhance customer relationships by providi ...
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Pensions Administrator
1 week ago
Day Cooper Day Shoreditch, United Kingdom**The role**: · This diverse, challenging role will provide you with your first steps into financial services. A great opportunity for someone who is driven, and enthusiastic to gain an extensive introduction into the financial sector. As a Pensions Administrator, you will be a k ...
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Senior Pensions Administrator
4 days ago
Hymans Robertson LLP London, United KingdomOur Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrang ...
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Trainee Pensions Administrator
5 days ago
Hymans Robertson LLP London, United Kingdom**Role Description** · Are you looking for an opportunity to start your career in financial services in pensions administration, working as part of a great team on a varied portfolio of clients and providing pension scheme members with a market-leading service? · At Hymans Robert ...
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Senior Pensions Administrator
2 days ago
Eaglecliff Limited London, United KingdomExciting opportunity for a Senior Pensions Administrator to join a global Energy company. · This is an exciting time to be joining this world-leading company as they transform themselves from a traditional Oil & Gas company into a leading name within the Renewables sector. This i ...
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Senior Pensions Administrator
1 day ago
Hymans Robertson LLP London, United Kingdom**Role Description** · Are you looking for an opportunity to develop your pensions knowledge as a Senior Pensions Administrator within Third Party Administration (TPA)? · At Hymans Robertson you would work as part of a dynamic administration team with a varied portfolio of client ...
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Pensions Administration Manager
2 days ago
Eden Brown Synergy London, United KingdomPension Administration Manager · I am working with a Public Sector based in Tower Hamlets who are looking for an experienced Pensions Administration Manager for 6 Months Initially. · The role is full time, to start ASAP and paying £400 Umbrella per day. The role is in scope of IR ...
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Senior Pension Administrator
2 days ago
Alexander Lloyd London, United KingdomAn established and well respected Pension Administration firm based in London have an exciting new opportunity for a Principle Pension Administrator to join thier already established team. The role will becomed involved in the alloocating and checking ofwork of less exereinced ad ...
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Senior Pension Administrator
1 week ago
Mercer London, United KingdomMercer - Pension Administration (defined benefit schemes) · This role is at the very core of Mercer Services within the Wealth arm of our business supporting Members, Trustees and Clients. The main purpose of this role is to assist managing our clients' pension schemes by ensurin ...
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Senior Pensions Administrator
1 week ago
Hymans Robertson LLP London, United Kingdom**Role Summary**: Works as part of a dynamic administration team servicing both members and clients internally and externally on Defined Benefit (DB) Defined Contribution (DC) and CARE pension arrangements. · Takes responsibility for the delivery of high-quality administration se ...
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Senior Pensions Administrator
1 week ago
Equiniti London, United KingdomEQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,700 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, deliveredwith less of an impact ...
Pensions Administrator - United Kingdom - Equiniti
Description
This policy covers all of including Selector, Pensions Client Portal and the Equiniti Privacy Centre
Pensions Administrator (BPA) page is loaded
Pensions Administrator (BPA)
Apply locations UK - Remote time type Full time posted on Posted 11 Days Ago job requisition id R12806Management Level
IEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. You should have a minimum of 1 years' experience in the pensions industry, ideally in the area of Bulk Purchase Annuities and/or Defined Benefit Pension Scheme Administration.
Business Function
EQ Pensions Operations delivers an excellent service across our diverse client base. Our Pensions Administration teams, including our newly created Bulk Purchase Annuity teams, are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. For the provision of all the other aspects of members' pensions, our administration function is key. Our people, our Administrator platform and its integrated mobile-friendly web tools, are key elements in delivering this. Leading-edge responsive web tools and contact centre facilities help members to engage with their retirement wealth as they progress along their journey to retirement.
Our function is responsible for:
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviours:
What We Offer
Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
Time Off – 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
About Us
Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
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