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    Account Manager - Oxfordshire, United Kingdom - MIW Group Ltd - Make it Work

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    Benefits· 24 days annual leave entitlement (Increase on years' service up to 29)· Additional day off for your Birthday· Buy/sell back holiday scheme· Private Health Insurance with discounted perks;· Bupa Dental Plan· Eye care contribution· Pension scheme· Staff Incentives and recognitionBenefits:Casual dressCompany eventsEmployee discountFlexitimeFree parkingGym membershipHealth & wellbeing programmeOn-site parkingPrivate medical insuranceReferral programmeSick payWork from homeBonus schemeCommission payWe're looking for an Account Manager with a passion for technology to proactively and strategically manage a portfolio of accounts in the Oxfordshire are.

    Reporting directly to the Director of Sales & Marketing, you will become a part of our dedicated Account Management team – striving to make a difference to our customers every single day with the use of technology and the highest service levelAbout the jobOffice Location Hertfordshire, but you will be managing a base of accounts mainly in the Oxfordshire area.

    Duties & ResponsibilitiesManaging a portfolio of clients in the Oxfordshire areaPro-actively communicating and taking ownership of client management at defined regular intervalsMeeting with your clients face to face to deliver bespoke service standards and requirements at least once per quarterMaintaining regular contact with clientsLandscaping your customer baseRenewing your existing baseExpanding your client's portfolios by providing exemplary serviceIdentifying additional business opportunities and increasing revenue from the existing customer base by selling additional services and productsWorking toward and consistently achieving personal KPIsSecuring testimonials from your clients to be used for marketing materialsMaintaining accurate records of clientele information within our CRM systems

    Soft Skills:
    Excellent time management skillsThe attitude of a committed team playerThe ability to work with accuracy and attention to detailThe ability to listen to and resolve customer issues and complaintsSelf-motivation, positivity and enthusiasmA good understanding of corporate culture and hierarchyExperience in delivering presentations, and coordinating high-level client meetingsThe ability to communicate effectively both orally and grammatically across a wide range of audiences, up to director levelPrevious experience in building and maintaining relationships with clientsA clean and up to date driving license with access to your own vehicle

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