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    Sales Engineer - United Kingdom - ID5 group

    ID5 group
    ID5 group United Kingdom

    6 days ago

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    Description

    Role Overview

    ID5 is looking to hire an experienced Sales Engineer to join this growing team within our Global Services organization. This role will be dedicated to pre-sales project/integration planning with partners, both prospects and existing clients. Of core focus is collaboratively working with our Commercial/Sales, Solutions Consulting, and Product colleagues to deeply understand partners' businesses and existing technology stacks, and match their needs with our world-class solutions. This is an especially entrepreneurial opportunity to also help refine and evolve our existing sales engineering processes.

    Reporting to:

    VP of Global Services

    Key Responsibilities

    • Engage with external and internal stakeholders (both frontline team members and executives) to drive clarity on the "how" and "when" of partnerships ID5 launches with our clients/partners.
    • Set partnerships up for success by aligning on the technical solution(s) we can deliver, integration mechanics, and by creating architecture diagrams and other necessary documents and artifacts (e.g., timelines, testing plans). Identify and address where possible gaps in needs and solutions.
    • Gain an in-depth understanding of the entire ID5 solution suite and bring insights from the field to our Product team.
    • Lead technical walkthroughs of how our solutions work and conduct technical discovery sessions to gather information, and engage in discussions with clients during Sales and RFP stages to understand their needs.
    • Play a direct role in refining and evolving existing Sales Engineering processes as well as inform other ID5 teams' related processes.
    • Especially in cases that may require complex delivery or product evolution, work with our Solutions Consulting and Product teams to ensure there is a plan to deliver a successful client experience.
    • Conduct regular webinars for prospects and customers on key differentiating topics.
    • Lead and support completion of RFIs, security questionnaires, and partnership-specific materials creation (e.g., sales presentations, one pagers).
    • Support PMM in building competitive analyses and inform product collateral.
    • Become an industry expert by staying updated on product developments, competitors, industry trends, and emerging technologies.

    Key Requirements

    • 3-6 years experience in systems integration & technology consulting, pre-sales/solutions engineering for software, and/or SaaS delivery & implementation will set you up for success in this role.
    • Project management experience.
    • A strong desire for continuous knowledge-building and being of good service and partnership to colleagues. We are a small company and a collaborative spirit and mindset is important to achieve our ambitious goals.
    • Solid technical depth to quickly pick up the architecture, functionality, interfaces and integration capabilities of our technology. Familiarity with web infrastructure and technologies (e.g., role of client vs. server, communicating with RESTful APIs, etc.) is an important differentiator.
    • Excellent organization skills and systems thinking to manage the strategic big picture of multiple concurrent deals, technical details of integrations, and everything in between.
    • Strong verbal and written communication skills for presenting technical concepts to technical and non-technical audiences.
    • Ability to respond and move with urgency as deals require, and build and maintain strong relationships with key partner stakeholders.
    • Degree in a technically-inclined or analytical field.
    • Based in the East Coast US time zone to successfully support colleagues and clients across global timezones (core are EU and US).
    #J-18808-Ljbffr
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