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    Client Services Senior Administrator - Sheffield, United Kingdom - Benchmark Recruitment

    Benchmark Recruitment
    Benchmark Recruitment Sheffield, United Kingdom

    3 days ago

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    Description
    The Benefits: 33 days holiday, Parking and Pension

    The Hours:
    Full time, Monday-Friday 9 am - 5 pm

    We are thrilled to be working with one of our long-standing clients as they recruit an experienced Customer Service Administrator into their thriving business.

    Our client is a successful, international business who are experts in their field.

    As Customer Service Administrator, the successful candidate will be reporting directly into the Commercial Manager and providing customer service and administrative support to the business.

    This is a brilliant role for candidates who have experience already working within administration, processing customer orders and working closely with customers.

    The successful candidate will also be a key-holder for the business assisting with opening and closing the building each day.

    Handling customer enquiries via email and telephone -Processing sales orders -Producing and sending invoices to customers for payment –Processing returns on the CRM system -Issuing credit notes when required -Liaising with suppliers -Managing transport and shipping enquiries and arrangements -Generating sales reports using the CRM system for management -Working closely with the business development team to provide administrative support -Updating the online shop to ensure up-to date and stock levels are correct -General administrative support as required
    We would love to hear from experienced Administrators who are confident in a customer service environment and have experience in the following; -Experienced in processing customer orders -Confident managing customer enquiries -Ability to draft and send invoices -Exceptional communication skills both written and verbal -SAP experience would be advantageous -Experienced using the full suite of MS Office -Ability to work under pressure to strict deadlines -Super organised and have a flexible approach -Friendly and comfortable working in a small team -Passionate about administration and customer service

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