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    IT Service Management - Slough, Berkshire, United Kingdom - Mars, Incorporated and its Affiliates

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    Description

    Type of contract:
    permanent contract
    As part of our strategic focus, a key focus is to empower pet professionals through Omni-channel enablement. Reporting to the Senior Product Manager, this role centers around the design and implementation of standardized capabilities. These functionalities will ensure efficiency in setting and getting the right offer to the right customer across the various channels and route-to-markets, this for each of our B2B customers (veterinarians, breeders, shelters, pet specialist retail, ...), so that it can be deployed across 56 markets, through our Regional Deployment teams
    Proficiency in project and program management, with a demonstrated track record in agile methodologies (exposure to one or more: Scrum, DevOps, SaaS CRM Application, ..., preferably in B2B, FMCG or Health & Nutrition business)
    A talent for guiding leaders and staff who may not be familiar with IT concepts, ensuring they feel empowered and supported in their roles,
    Drive the strategic functional design and build of the Pricing engine, including the management of a team of 3rd party experts and internal senior stakeholders, to build a future-proof digital capability,
    Collaborate on a global scale within the RC (Royal Canin) and PetCare business, fostering partnerships with business leaders to co-create and oversee impactful IT capabilities and digital initiatives that bring value to our customers and enhance their end-to-end experiences,
    Foster collaborative relationships across regions with IT peers, working together to cultivate robust capabilities. Partner closely with both Business and IT Demand Teams, ensuring a fair alignment between technology solutions and business needs,
    Uphold financial integrity and engage stakeholders consistently to ensure alignment with Mars' enterprise objectives,
    Infuse cutting-edge external insights and trends into our strategies, igniting sweeping business transformation on a grand scale
    An industry competitive salary and benefits package, including company bonus.
    #Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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