Jobs

    Collections Advisor/credit Control - Manchester, United Kingdom - Evolution Money Limited

    Evolution Money Limited
    Evolution Money Limited Manchester, United Kingdom

    1 week ago

    Default job background
    Description

    Shift Pattern:

    Monday to Thursday, 2x late shifts 10am – 7pm, 2x early shifts 8am – 5pm, Friday – 9am to 4pm or 9am – 5pm, Occasional Saturday and month end additional hours as per business needs.

    Location- Office based (Manchester City Centre)
    Hybrid working (2 days per week remote) may be available subject to performance. Our Relationship Management team are currently participating in a 4 day working week pilot scheme. Both flexible working schemes apply on successfully completing probation.
    We're creating financial inclusion by providing bespoke lending solutions to UK homeowners. Shortlisted for MEN Business of the Year award 2019 and ranked in The Sunday Times Fast Track 100 twice.
    Our Collections Teams excel at supporting our customers through difficult times.

    We are seeking a skilled Collections Advisor to ensure we meet our strategic goals, whilst acting in our customers best interests.

    Managing a set of customer accounts that are in arrears
    Delivering quality customer service
    Building an individual relationship with our customers

    You will deliver high standards of customer service, taking ownership of your personal performance, while keeping the best interests of our customers at the heart of what you do.

    Collections experience in consumer credit is essential.
    A track record in managing customer accounts.
    Up to 25 days' annual leave + Bank Holidays
    Your birthday off, every year
    A contributory pensions scheme, matched up to 5%
    #

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