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Client Success Manager
1 week ago
Aspire London, United KingdomAre you are an experienced quantitative Research Manager looking for a change? Excited by the prospect of informing brand decisions for clients such as Coca-Cola & Rimmel London? As Client Success Manager for this modern research & insights company you willhave opportunities to i ...
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Advisor Success manager
4 days ago
C&M Travel Recruitment London, United Kingdom Full timeAdvisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...
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Customer Success Manager
1 day ago
Redimeer London, United Kingdom**Customer Success Manager | London | Remote | Salary up to £50k + Commission** · **Salary**: £50,000 + Commission & Benefits · **Location**: Remote with occasional travel into their London office · My client is looking for an experienced Customer Success Manager with recruitment ...
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Customer Success Manager
1 week ago
Navis London, United Kingdom**Customer Success Manager** · **Whats in it for you?** · - 25 days annual leave · - Health Plan · - Life Assurance · - Flexible and Hybrid working · **Experience required**: · - Proven work experience as a Customer Success Manager or similar role · - Technical skills required, a ...
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Customer Success Manager
1 day ago
Findrs Recruitment Ltd London, United Kingdom**Customer Success Manager** · **UK (Fully remote)** · **£ Equity + Bonus** · It's easy to think that the hard work ends once you've landed a customer. In reality, the struggle to win your clients' hearts is only just beginning, and, over the last decade, cultural trends, custome ...
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Client Success Manager
1 week ago
Pareto London, United KingdomPareto is the UK's largest and most successful graduate assessment, placement and training organisation. Market leaders in our field, we've pioneered an innovative approach and a unique philosophy toward sales recruitment, training and development. · We pride ourselves on going f ...
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Customer Success Manager
1 day ago
Sphere Digital Recruitment London, United Kingdom**Customer Success Manager - MAdtech SaaS Platform** · **£35-45k plus 5-15% bonus** · **London/Hybrid** · **The Company**: · My client is a leading MAdtech platform providing the best advertising solution for local businesses worldwide no matter their size and scope and across mu ...
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Customer Success Manager
1 week ago
Edbury Daley London, United KingdomOur client is a global leader in Hospitality focused P2P software and they are looking to hire an outgoing and personable individual who can work with key clients to help them get the best out of their systems to improve their purchasing effectiveness. Someonewho understands cust ...
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Client Success Manager
2 days ago
Carbon Global Limited London, United Kingdom**Job Title**:Client Success Manager · **Location**: London · **Salary**: £34k - £38k per annum DOE · **Job Type**:Permanent, Full Time · **The Company**: · Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Tech and ...
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Client Success Manager
1 week ago
Round Pegs Recruitment London, United KingdomA fintech business that services the investment and wealth management industry is seeking a CRM/CSM to join their growing team. · The Client Success Manager will interface directly with manager research teams to get them started and continue to request and review fund due diligen ...
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Customer Success Manager
4 days ago
Muso London, United KingdomDo you have at least 3 years experience working as a Customer Success Manager (CSM) in a SaaS company? · Would you like to work with a company that provides the most complete and trusted view of global piracy, media consumption and demand?If so read on. · Here at MUSO we are look ...
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Customer Success Manager
1 week ago
Corporate Recruitment Solutions London, United KingdomHybrid working, Central London twice a week · **About the Customer Success Manager** · My client is a leading provider of Loyalty integration schemes. Being originally based in the US and seeing excellent growth over the UK Market in the last 10 years they are market leaders with ...
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Remote Customer Success Manager
1 week ago
RecruitmentRevolution London, United KingdomAs a fast-growing SaaS company our customers are key to us, and we have some great names and advocates. We also have a culture whereby everyone's ideas are valuable and will be acted on if in the best interests of our people & customers. · We are looking for a superstar to become ...
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Technical Customer Success Manager
1 day ago
360 Resourcing Solutions London, United KingdomOur client has**an exciting opportunity for a **Technical Customer Success Manager **to join their team in **London, Tower Hill and Docklands.** You will join them on a **full** **time,** **permanent** **basis**, and in return, you will receive a competitive salary of **£59,000 p ...
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Customer Success Marketingteam Manager
2 days ago
ABL Recruitment London, United Kingdom_This is a fabulous opportunity to combine your previous digital marketing experience & team management background into a largely client retention role _ · **Title: Customer Success (Marketing) Team Manager** · **Salary : to c £60,000-£65, % bonus( total comp is_ circa_ £70,000)* ...
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Lead Customer Success Manager
2 days ago
Oho Group Ltd London, United KingdomLead Customer Success Manager - London - fully remote option · A London based tech firm who are leaders within the Cyber Security sector who are looking for a Lead Customer Success Manager with more than 5 years industry experience to join their talented team and help create a wo ...
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German Customer Success Manager
1 week ago
Euro London London, United KingdomDo you speak German and have an interest in working for one of the fastest growing technology companies within the SaaS space? Then look no further as this is an amazing opportunity that is not to be missed · Joining this established SaaS company as a Customer Success Manager, yo ...
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French Customer Success Manager
1 week ago
Euro London London, United KingdomDo you speak French and are interested in a job in customer success in the charity sector? · I'm currently recruiting on behalf of a fundraising platform in the charity sector, who are looking for a French-speaking Customer Success Manager to work on a fully remote basis, with th ...
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German Customer Success Manager
4 days ago
Sphere Digital Recruitment London, United Kingdom**German speaking Customer Success Manager - DACH - World leading content Delivery Platform** · **The Company** · - My client is the world leader in Content Delivery across the globe with over 1 billion Unique Visitors every month. They have over 1,500 employees with offices all ...
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German Client Success Manager
1 week ago
Sphere Digital Recruitment London, United Kingdom**German Client Success Manager - Digital Marketing SaaS Platform** · **£40,000 - £45,000 plus 10% Bonus** · **London/Hybrid** · **The Company** · My client is one of the worlds leading eCommerce software solutions provider in the SaaS space. They work with brands and retailers t ...
Customer Success Manager - United Kingdom - PropRec Search
Description
We are looking for an experienced and dynamic Customer Success Manager to join a highly innovative IT services provider, with offices all around the UK.
Flexible and hybrid working options.
A small client portfolio to manageOpportunities for professional growth and development within a vibrant company culture.
What will you be doing?Develop and maintain strong, long-lasting client relationships.
Understand client needs and objectives, ensuring that our solutions align with their business goals.
Proactively manage client accounts, identifying opportunities for growthCollaborate with the technical team to ensure timely and successful delivery of our solutions according to customer needs.
Provide insightful feedback from clients to the product development team to help shape future product offerings.Monitor and analyse customer usage, identifying opportunities for improvement and increased engagement.
Resolve client issues and concerns promptly and effectively, ensuring a high level of customer satisfaction.
Conduct regular check-ins and business reviews with clients, reporting on the performance of our services.
Your experienceProven experience (minimum 3 years) as a Customer Success Manager in the IT sectorStrong client experience, managing 6/7 figure accounts on an ARR basisExcellent communication and interpersonal skills, with the ability to build rapport with clients.
Strong analytical skills, with the ability to translate complex technical details into clear, concise insights.A proactive and positive attitude, with a commitment to delivering exceptional customer service.
The ability to work independently and manage multiple accounts simultaneously.
Familiarity with Microsoft applicationsWe are an equal opportunity employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation, or age.