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Oldbury-on-Severn

    Customer Service Administrator - Oldbury, United Kingdom - Concept Technical

    Concept Technical
    Concept Technical Oldbury, United Kingdom

    6 days ago

    Default job background
    Temporary
    Description

    Customer Service AdministratorLocation:
    OldburyType: Temporary to

    Permanent Salary:
    £24,000 per annumHours: 08:30 am to 5:00 pm with a 30-minute lunch breakWe are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for career stability and growth for the right individual.


    Key Responsibilities:

    • Utilize the company's CRM system to record client information and manage follow-ups efficiently.
    • Prepare comprehensive proposals for prospective clients.
    • Conduct outbound calls to both new and existing clients to gather necessary information for proposal development.
    • Provide professional and courteous responses to inbound client inquiries.
    • Ensure timely follow-up on client call backs.
    • Maintain accurate and organized data entry.

    Ideal Candidate Profile:

    • Previous experience with CRM systems is preferred (experience with Salesforce is advantageous but not mandatory).
    • Demonstrated excellence in customer service.
    • Strong attention to detail.
    • Exceptional organizational skills, with the ability to thrive in a fast-paced environment.
    • Proven ability to establish and nurture productive working relationships.
    • Excellent verbal and written communication skills.
    To seize this exciting opportunity, please email your CV without delayConcept Resources is proud to be an equal opportunities employer


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