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    Service & Support Lead - London, United Kingdom - Scrumconnect Consulting

    Scrumconnect Consulting
    Scrumconnect Consulting London, United Kingdom

    5 days ago

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    Description

    Infra Operational Service LeadLondon Applicants must be eligible to work in the specified locationSeeking a hands-on DevOps engineer with a strong passion for troubleshooting and reverse engineering, possessing a broad knowledge base in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and Scripting automation.

    Must have a solid understanding of DevOps practices, Infrastructure as Code, Application CI/CD workflows using Azure DevOps, and/or Jenkins.

    A good grasp of security in the Cloud is essential, along with experience working with Java-based live microservices platforms running in containers.


    Responsibilities:
    Serve as the escalation point for live incidentsIdentify and troubleshoot problems in live environmentsTriage and chair live incident meetingsOwn and drive resolutions for live incidentsReview live change requests and assess their impact from a platform perspectiveManage both technical and non-technical stakeholders effectivelyDesign and develop solutions to automate manual processes in the Live ServicePerform a full range of DevOps tasks, setting standards and best practicesManage the support rota efficientlyProvide leadership and guidance to the teamMinimum 12 years of experienceShift Patterns 3 DAYS 8AM-4PM2 DAYS 12PM -8PM
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