Jobs
>
London

    Customer Service Officer - London, United Kingdom - Semester

    Semester
    Semester London, United Kingdom

    1 week ago

    Default job background
    Description

    Please be aware this is a Long Term Temporary post to start ASAP.

    We can accommodate and earlier start date if the candidates have all check in place and are immediately available. To work as part of a team providing the efficient day-to-day operation within libraries and encouraging customers to self-serve.

    To deliver a high standard of customer service across all channels. Recognise when customers are vulnerable or require extra assistance and ensure their needs are met, in a professional manner, maintaining high levels of first point of contact resolution and customer satisfaction and to resolve their queries at the first time of asking in a timely manner.

    To represent the Council as the first point of contact, ensuring the service is customer focused, promote the Council's core values and Customer Service Standards.

    To promote a love of books and reading, working proactively on reader development, including participation in nationwide reading initiatives.

    To provide full and accurate information to customers in a friendly and welcoming environment, and deal with the majority of enquiries without referring on.

    To promote a positive image as a service provider to the local community, working to ensure all customers receive an efficient, effective and high-quality service.

    To provide first line access to customers for all library, council and voluntary services.

    To assist Libraries with development and delivery of digital services to customers and provide support in implementation of digital and assisted digital projects.

    Enfield Libraries consist of four flagship libraries: Edmonton Green, Enfield Town, Ordnance Unity Centre and Palmers Green plus related community libraries.

    What's on offer:

    · Excellent competitive pay rate – paid weekly

    · Excellent management structure with experienced leaders

    · Desirable location with excellent transport links

    · A stable and well-supported working environment

    You must have:

    • A professional qualification in Occupational Therapy and relevant experience.
    • Post qualified experience.
    • Enhanced DBS/Update service.
    • References required for the last 5 years of employment.

    Benefits of working with :

    • Free on-going training opportunities upon registering as part of our commitment to you.
    • Competitive Rates of pay
    • In house payroll, providing weekly payments and support
    • Enhanced DBS completed.
    • Support and expert advice from an approachable, dedicated and friendly team
    • An assigned dedicated & experienced consultant
    • Various employment opportunities in your preferred geographical area

    If you would like to find out more information about this role, or the other opportunities have available feel free to click the 'Apply' button**

    #J-18808-Ljbffr
  • Aster Group

    Service Officer

    2 days ago

    Aster Group Maida Hill, United Kingdom

    **Who We Are** · Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. · Today, C&C supports people aged over 55 across a portfolio of safe and affordabl ...

  • Blue Octopus Recruitment Ltd

    Service Charge Officer

    5 days ago

    Blue Octopus Recruitment Ltd London, United Kingdom Full time

    We are looking to recruit a Service Charge Officer. · We are one of the UK's leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing c ...

  • Ryder Reid Legal

    Office Services Assistant

    3 days ago

    Ryder Reid Legal London, United Kingdom

    Job Reference: JO · - Date Posted: 15 June 2023 · - Recruiter: Ryder Reid Legal · - Location: London · - Salary: On Application · - Sector: Reception · - Job Type: Contract · - Duration: 10 Months · - Work Hours: Full Time · Our client, a leading boutique law firm is looking for ...

  • Page Personnel Public Sector & Not for profit

    Service Charge Officer

    1 week ago

    Page Personnel Public Sector & Not for profit London, United Kingdom

    Service Charge Finance Assistant's will answer all leaseholder queries, if needs be talking to other parts of the business to get explanations on charges; where necessary they will also be required to calculate and process adjustments. · **Client Details** · A leading housing ass ...

  • Newham Council

    Building Services Officer

    1 week ago

    Newham Council London, United Kingdom

    **Job Description · Building Services Officer** · **£27,855 - £29,139 per annum** · Building Services Officers play a key role in delivering services to internal colleagues at Dockside as well as to contractors. This is a busy and at times challenging role which requires: · - Res ...

  • Wise May

    Office Services Assistant

    5 days ago

    Wise May London, United Kingdom

    **Wise May are looking for an Office Services Assistant to join a busy law firm based in the City.** · **Duties to include**: · - Opening and distribution of Royal Mail and Internal Mail · - Distribution of Newspapers, magazines and periodicals · - Photocopying, scanning and bind ...

  • Lambeth Council

    Service Information Officer

    1 week ago

    Lambeth Council London, United Kingdom

    **Service Information Officer** · **SO1: starting salary £37,575 pa incl. LW, rising in annual increments to £38,769** · **Hybrid / Permananet / Full Time** · Lambeth is a vibrant community which offers an enriching and dynamic environment. We are proud of our One Lambeth Values ...

  • Service Care Solutions - Criminal Justice

    Probation Service Officer

    1 week ago

    Service Care Solutions - Criminal Justice London, United Kingdom

    **Probation Service Officer** · **Overview** · The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. · **LOCATION**:Tower Hamlets, London · * ...

  • Bridge of Hope

    Democratic Services Officer

    1 week ago

    Bridge of Hope London, United Kingdom

    Responsible for scrutiny and regulatory committee meetings and ensure that meetings occur as timetabled · - Undertaking servicing committees; including organisation, administration, handling confidential material and minute writing · - Ensuring Councillors have up-to-date informa ...

  • Navolio Limited Off To Work

    Office Services Assistant

    5 days ago

    Navolio Limited Off To Work London, United Kingdom

    Office Services Assistant · - Monday to Friday · - £26,500 - £27,000 per annum · **Office Services Assistant** · **Monday to Friday** · **£26,500 - £27,000.00 per annum** · My client is a global investment company who has their headquarters in the heart of Mayfair. Counting some ...

  • Ryder Reid Legal

    Office Services Assistant

    5 days ago

    Ryder Reid Legal London, United Kingdom

    Job Reference: JO · - Date Posted: 28 November 2023 · - Recruiter: Ryder Reid Legal · - Location: City of London, London · - Salary: On Application · - Sector: Facilities · - Job Type: Contract · - Duration: 4 Days · - Work Hours: Full Time · Our client, a large international la ...

  • Akton Recruitment

    Customer Service Officer

    1 week ago

    Akton Recruitment London, United Kingdom

    **Customer Service Officer - Housing and Environment (emergencies)** · **Southwark** · **Job Role** · To provide and promote a professional, high quality, front line customer focused service to all callers, processing information in response to enquiries, concerns or requests for ...

  • Akton Recruitment Ltd

    Customer Service Officer

    1 week ago

    Akton Recruitment Ltd London, United Kingdom

    Customer Service Officer · Akton Recruitment has a open position for a Customer Service Officer · Customer Service Officer · Access Islington; contact centre and face to face service centre experience preferred. Local government experience; customer service experience. Office bas ...

  • Sense

    Supporter Services Officer

    2 days ago

    Sense London, United Kingdom

    This is an exciting time to join our Supporter Services team, on a permanent hybrid contract based at our offices in King's Cross, London. The Supporter Services team is responsible for managing and maintaining positive relationships with our supporters. We do this primarily thro ...

  • East Midlands Railway

    Customer Service Officer

    1 day ago

    East Midlands Railway London, United Kingdom

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our ...

  • Service Care

    Probation Service Officer

    2 days ago

    Service Care London, United Kingdom

    **Probation Service Officer (Enforcement officer)** · Working across Courts in the West and North of London. Main tasks include: -covering breach courts, reviewing cases for courts and liaising with POPs. · **LOCATION**:Willesden Magistrates' Court · **HOURS**:37 per week · **PAY ...

  • Akton Recruitment

    Customer Services Officer

    4 days ago

    Akton Recruitment London, United Kingdom

    **Customer Services Officer** · **Southwark** · **£21 Per Hour** · I am recruiting for a local authority who is looking for someone to work within the damp and mould and leaks from above call centres. Taking calls from residents on these two issues, raising and appointing orders. ...

  • Akton Recruitment

    Service Improvement Officer

    1 week ago

    Akton Recruitment London, United Kingdom

    Service Improvement Officer · £110/Day · The role is mainly working from home however the team have a monthly in office day. · If you are looking for the next stage of your career or are interested in a career change, then Akton have a really exciting opportunity in the Parking & ...

  • membershipbespoke

    Membership Services Officer

    3 days ago

    membershipbespoke London, United Kingdom

    **Job Title**: Membership Services Coordinator · **Location**: London SE1 (Hybrid Working 3 days in the office) · **Directorate**: Membership · **Contract**: 6 month FTC, Full Time, 35 hours per week · **Salary**: £26,277 to £28,096 per annum **pro rata** (inclusive of London Wei ...

  • Ealing Council

    Democratic Services Officer

    3 days ago

    Ealing Council London, United Kingdom

    Job description · This post is based in Ealing's Committees and Scrutiny Team in Democratic Services. · The team is responsible for managing the council's decision-making process (ensuring that the correct procedures are followed), as well as maintaining and updating the council ...