Chief Operations Officer - London, United Kingdom - Your Sport Solutions

Description

Company: Kick London

Website:

Title: Chief Operations Officer

Based in: London/Outside negotiable.

Hours of work: Full-Time

Salary: Competitive dependant on skills and experience

Line Manager: Chief Executive Officer

Role Purpose:

To build capacity for the growth of KICK. Bringing operational clarity and focus to operational implementation of KICK's strategic aims, overseeing and coaching key Directors. To assess and enhance the efficiency of KICK through key resource management approaches. To innovate and improve key functions within the organisation. It will be important that the applicant is able to collaborate well with leaders as well as other key stakeholders in order to support the growth of KICK in size and development.

Key Responsibilities and Accountabilities:

Operational Implementation

Oversee and optimise operations, to review and improve efficiencies that can be made by the organisation.

Implements the strategic initiatives to execute KICK's strategy and mission with smooth execution.

Planning for future budgets in line with the KICK strategy including setting strategic targets and driving organisational growth.

Develop and oversee the delivery of the KICK fundraising strategy, sourcing new contacts and strategic partners.

Leadership of the quality improvement plan and the management of schools and KICK Academies.

Providing insight to human resources and recruitment as KICK continues to grow nationally.

Assessing and enhancing the efficiency of both internal and external processes in line with the KICK values.

Establishing policies that improve and promote KICK's vision, mission and culture.

To enhance and implement new strategies meet strategic objectives.

Resource Management

Evaluating organisation performance and the recommendation of strategies to improve results and outcomes.

Accountable for Directorate performance to ensure tight controls of finances, resources and contracts to meet budget, targets and outcomes.

Line Management and coaching of Directors to empower leaders to improve operations and performance internally.

Manages mitigations towards reducing operational risks

Working closely with the Chief Executive Officer on resourcing to support with the vision and strategic growth of KICK

Identifying and maximising effective IT systems to ensure efficient processes.

Innovation

Manages operational aspects of market penetration

Co-ordinates product manufacturing and delivery

Enhances service delivery to facilitate both client acquisition and retention

Person Specification:

Proven Experience

Degree in Business Administration or industry relevant equivalent.

Proven experience in a senior executive role.

Experience of strategic planning and business development.

Has broad practical experience across multiple professional disciplines, combining theory & past practical experience for KICK's practices with particular focus on key areas of operations.

Experience of Identifying new opportunities, considering market forces and customer needs.

Experience of complex and multi-dimensional problem solving whilst having a clear knowledge of the options, impacts, risks when suggesting a resolution.

Experience of accountability for Directorate performance ensuring tight controls of finances, resources and contracts to meet budget, targets and outcomes.

Experience of communicating with senior executive leadership in matters of strategic importance. The applicant should have the ability to influence internal and external partners to understand and accept concepts, practices and approaches of the job area.

Skills and Abilities

Outstanding written and communication skills.

A good understanding of IT packages and systems.

A forward thinker with the ability to be proactive in improving current activities and processes.

Ability to empower, motivate and lead others through supporting teams to succeed, investing in the capabilities of staff and providing clear feedback.

Effective in ability to delegate and matrix manage Directorate.

Ability to show responsibility and accountability for quality outcomes whilst keeping a firm focus on priority management.

Personal Qualities

The Desire to own, guards and deepen KICK's Christian ethos, vision, mission and values.

Able to take the initiative and be a self-starter.

Passionate to see young people and staff progress and achieve their full potential.

Clear Enhanced DBS.

Professional Competencies

It is recommended that all applicants measure and assess their skills against the competencies below which will be used to action and implement the working and learning objectives of the role.

Directs as Head of a Function for the organisation. Establishes and implements tactical and operational plans for the function, with significant impact on the achievement of Functional Results. Focus is on strategies (3 years or less) to achieve organisational results, which may require substantial development of new processes, standards or operational plans to achieve strategies.

Seeing the big picture

Owns, guards and deepens KICK's Christian ethos. Prays through decision and discerns way forward in organisational matters. Scans the political and wider context to maximise the impact of implementation strategies. Facilitates continuous improvement; transforms services and supports Strategic Aims.

Achieving entrepreneurial outcomes

Identifies new opportunities, considering market forces and customer needs. Promotes innovative business models, new commercial partnerships and secures agreements to deliver added value to KICK's mission.

Changing and improving

Nurtures and drives growth. Provides a sense of safety. Forward thinking and proactive. Responsible for improving entire processes or systems, leveraging on personal experiences and best practices to improve the competitive position of the organisation. Continuously seeks ways to improve process implementation and build a leaner, more flexible and responsive organisation.

Building capacity for all

Empowers others to self-organise. Fosters a sense of connection and belonging. Responsible for developing mid to long-term plans to optimise their responsibilities with talent required to succeed. Coaches and invests in the capabilities of staff, to be effective now and in the future - giving clear, honest feedback and supporting teams to succeed as a conscious unconscious competence. Effective in ability to delegate and matrix manage Directorate

Making effective decisions

Problems are frequently complex and multi-dimensional, requiring broad-based consideration of variables that impact multiple areas. Directs evidence-based strategies, evaluates options, impacts, risks and solutions to understand the root cause. Predictive ahead of being reactive to future problems.

Delivering at pace

Leads from the front showcasing timely performance with energy and taking responsibility and accountability for quality outcomes. Keeps a firm focus on priorities, addresses performance issues resolutely, fairly & promptly. Typically has substantial latitude for hiring, firing and promotion within guidelines.

Managing a quality service

Creates an environment to deliver the desired operational service standards. Shapes senior managers to lead others and projects. Open to new ideas and fosters organisational learning. Requires advanced business knowledge, general management, and leadership capability to lead functional teams. Typically has broader practical experience across multiple professional disciplines, combining theory & past practical experience for KICK's practices.

Leading and communicating (Internal)

Is visible, establishes a strong direction and persuasive future vision; manages and engages with people in a lovingly truthful way. Able to communicate with senior executive leadership in matters of strategic importance. May be required to negotiate and compromise to influence internal and external partners to accept concepts, practices and approaches of the job area.

Collaborating and partnering (External)

Communicates with partners within and outside of own job function, internally and externally. Rapidly responsive in personal communications. Adept at leveraging possibilities for the organisation from external interactions. Approachable to partners, delivering organisational objectives by creating an environment that is available to challenge however uncomfortable.

Delivering value for money

Accountable for Directorate performance ensuring tight controls of finances, resources and contracts to meet budget, targets and outcomes. Builds a performance culture where staff are given space, authority and support.

Skills

Typically, a Degree or equivalent experience, QTS and minimum 15 year's experience of leadership and management.