- Provide software and hardware technical support to the CAE training centre network in Europe, Africa, Middle East (EMEA) & globally if and when required.
- Travel to CAE sites to lead resolution of discrepancies.
- Travel on an emergency basis to provide technical assistance.
- Develop and implement tests and validate software fixes.
- Perform tests and troubleshooting procedures as a part of resolution of discrepancies.
- Perform review of fixes implemented with customers and authorities for acceptance.
- Interface with the team on site to gather technical details about problem experienced with the product.
- Maintain high quality relationships between technical team on site and OEM to facilitate on time resolution of discrepancies and delivery of programs and projects.
- Support CAE projects deployment, updates or new deliveries in the European region
- Increase systems knowledge and learn new systems when necessary.
- Provide mentoring and coaching to Simulator Maintenance Technicians within the CAE network as and when required.
- Any other duties as may be required.
- Technical degree, preferably in aeronautical engineering is desirable although significant experience could be sufficient.
- Experience in design, development, and/or maintenance of full-flight simulators.
- Minimum 5 years of S/W design is required, preferably using C/C++ or FORTRAN operating in a 'real time' environment.
- Experience with operating systems Linux, Unix etc.
- Deep knowledge of CAE "Classic" technology (pre series 5000 and 7000) Thales technology.
- Experience in the new CAE 7000XR devices and familiarity with L3 devices would be a useful additional skill.
- Sound aeronautical knowledge, including knowledge of flight dynamics and aircraft systems.
- Strong skills reading and writing English.
- Strong Communication and interpersonal skills.
- Ability to work unsupervised and to use initiative to resolve problems.
- Possesses effective communication skills (including presentation and report writing)
- Demonstrates the enthusiasm character and skills required to lead and motivate others.
- Demonstrates use of interpersonal skills to establish and maintain good relationships with customers, suppliers, Aviation Authorities, senior management, project team, and support services.
- Able to understand, use and promote the Company's organization, practices, processes and procedures.
- Ability to identify component/interface problems and manage introduction of corrective action.
- Is resourceful, demonstrating the ability to take independent actions within broad guidelines.
- Competitive salary
- Monday – Friday shift pattern (however candidate needs to be flexible if required to finish deadlines by working on the weekend)
- Private health insurance
- Healthcare cash plan
- Employee stock purchase plan
- Pension scheme
- Flexible vacation policy
- Flexitime scheme
- Electric Car & Cycle to Work schemes.
- Life Assurance
-
Support Engineer
2 weeks ago
Agility Recruitment Horley, United KingdomWe are recruiting for a Support Engineer on behalf of the world's largest AEC (Architecture, Engineering & Construction) and Manufacturing global technology and service providers, with over 400,000 subscribed customers. They employ over 550 employees across32 offices globally. Du ...
-
IT Support Engineer
2 weeks ago
Clearwater People Solutions Ltd London Gatwick Airport, United Kingdom**IT Support Engineer** · **Responsibilities for the IT Support Engineer** · - To ensure customer demand is managed as effectively and efficiently as possible through Ticketing system, inbound phone traffic, client portal and as a result of service days · - To work within a team ...
-
IT Support Engineer
1 day ago
Huntress Crawley, United Kingdom**IT Support Engineer** · **Crawley** · **Hybrid working available (2 days on site, 3 from home)** · **Up to £35000** · Do you have previous experience in an IT Support role? · Our well established, successful client based in the Manor Royal area of Crawley are looking for an **I ...
-
IT Support Engineer
1 week ago
YourRecruit Group Crawley, United Kingdom**How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of thetwenty-first century. A great ...
-
IT Support Engineer
3 days ago
YourRecruit Group Reigate, United Kingdom**1st Line IT Support Engineer** · **£20,000 - £25,000 + Benefits** · **Reigate, Surrey** · How does working for an established and expanding Managed Service Provider sound? Combining commercial, education and retail arms, our client is an industry leader in providing technical s ...
-
Technical Support Engineer
6 days ago
Clearwater People Solutions Ltd Crawley, United KingdomOur client, an innovative MSP, is seeking a Technical Support Engineer to join their IT Support team on a permanent basis. The Technical Support Engineer will be responsible for playing a vital role in providing support to our clients and assisting internalstaff with an escalatio ...
-
Deskside Support Engineer
3 days ago
Hyper Recruitment Solutions Ltd West Sussex, United KingdomWe are currently looking for a Desktop Support Engineer to join a leading international scientific organisation based in the West Sussex area. As the Desktop Support Engineer you will join a global IT Support Services department providing around the sunsupport however this role w ...
-
IT Helpdesk Engineer Support
2 weeks ago
Clearline Recruitmentment Ltd Crawley, United KingdomOur client provides IT support, makes software and websites for companies in the Southeast. They are looking for an IT Helpdesk Engineer apprentice to join their team and help support internal users and external clients. The IT Helpdesk Engineer will beresponsible for basic IT di ...
-
Senior IT Support Engineer
1 week ago
YourRecruit Group Crawley, United Kingdom**Senior IT Support Engineer** · **£30,000 - £35,000 + Benefits** · **Crawley, West Sussex** · **How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teachin ...
-
Technical Support Engineer
1 week ago
Bluestream Recruitment Reigate, United KingdomAs **Technical Support Engineer** you will be part of a friendly, supporting Global Customer Service Centre delivering 1st and 2nd line technical support on products, service and billing enquiries · As **Technical Support Engineer** you will report to the Customer Support & NOC M ...
-
Senior IT Support Engineer
1 week ago
YourRecruit Group Reigate, United Kingdom**Senior IT Support Engineer** · **Reigate, Surrey (Hybrid Working)** · **£35,000 - £45,000 (DOE) + Benefits** · **How does working for a leading IT support managed services provider based in Reigate, Surrey sound? My client has been supporting businesses for over 20 years and th ...
-
1st Line Support Engineer
1 week ago
Techunite Ltd Crawley, United KingdomTechunite are recruiting for a 1st Line IT Helpdesk Engineer to join the expansion of a company in Crawley. · You will be responsible for day-to-day 1st line support - the upkeep, configuration and reliable operation of client and internal computer systems, servers, and security ...
-
IT Engineer Desktop Support Onsite
2 weeks ago
Expert Employment Limited Crawley, United KingdomWe are looking to recruit a highly service focused Desktop Support Engineer for the resolution of customer PC related Incidents, requests or changes as per the established Service Level Agreements · Key requirements: · Troubleshoot and resolve PC incidents · Perform IMAC · Hardwa ...
-
2nd Line Support Engineer
1 week ago
ITECCO West Sussex, United Kingdom**2nd Line Support Engineer, West Sussex, up to £30K DOE** · **Role: 2nd Line Support Engineer** · **Location: Burgess Hill, West Sussex (Flexible WFH)** · **Salary: up to £30,000 DOE** · **Contact me directly or click APPLY today for immediate submission.** · **Has your dream al ...
-
2nd Line Support Engineer
1 week ago
ITECCO West Sussex, United Kingdom**BRAND NEW VACANCY, DON'T MISS OUT** · **Role**: 2nd Line Support Engineer · **Location**: Burgess Hill, West Sussex (Flexible WFH) · **Salary**: up to £30,000 DOE · One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team on ...
-
2nd Line Support Engineer
1 week ago
ITECCO West Sussex, United Kingdom**BRAND NEW VACANCY, DON'T MISS OUT** · **Role**: 2nd Line Support Engineer · **Location**: Burgess Hill, West Sussex (Flexible WFH) · **Salary**: up to £30,000 DOE · One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team in ...
-
2nd Line Support Engineer
1 week ago
Techunite Ltd Crawley, United KingdomTechunite are recruiting for a 2nd Line IT Helpdesk Engineer to join the expansion of a growing company in Crawley. · You will be responsible for day-to-day 2nd line support - the upkeep, configuration and reliable operation of client and internal computer systems, servers, and s ...
-
1st Line Support Engineer
1 week ago
YourRecruit Group Reigate, United Kingdom**1st Line Support Engineer** · **Reigate, Surrey (Hybrid Working** · **£25,000 (DOE) + Benefits** · **How does working for a leading IT support managed services provider based in Reigate, Surrey sound? My client has been supporting businesses for over 20 years and they are a Mic ...
-
1st Line Support Engineer
1 week ago
Intalex Ltd Reigate, United KingdomIntalex is a leading Cloud, Managed Support and Microsoft consultancy practice and a recognised specialist in migrating organisations to the Microsoft Cloud, contributing to our clients' overall technical governance and leadership, technical excellence,and continual service impro ...
-
Ict 2nd Line Support Engineer
1 week ago
TN Recruits Crawley, United KingdomICT 2nd Line Support Engineer, Crawley Based · This is a unique opportunity to join a family run business with over 90 Years' experience at the top of the Luxury Car Sector. This is a chance to work for a thriving business due to their growth plans, who are known for valuing and ...
Regional Support Engineer - Horley, United Kingdom - CAE
Description
Role and Responsibilities
Join CAE's team based in Gatwick as a to help support the CAE training centre network with some of the most advanced simulators in the world.
We're continually looking to foster an environment of learning, development, and progression. At CAE you'll gain exposure to a broad range of systems to help you develop your technical knowledge. Our team has opportunities across all levels within the function, so there is a progression path available beyond this position.
Key Responsibilities :
Experience required:
CAE offers:
Location:
Diamond Point
Fleming Way
Crawley
West Sussex
RH10 9DP
About us
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we're everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we'll make sure our customers are ready for the moments that matter.
#LI-GW1
Position Type
RegularCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
