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    Senior Manager, Commercial Intelligence - London, United Kingdom - Springer Nature Group

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    Description
    About Springer Nature Group
    Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people.

    For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.


    Job Title:
    Senior Publishing Manager, Nature Masterclasses


    Location:
    London, Hybrid

    Fulltime, Permanent

    The Senior Publishing Manager will be responsible for the content delivery and strategy of the growing portfolio of Researcher Training Services products (with a special focus on online learning content and other parts of the wider portfolio, as required), supporting the Head of Publishing to achieve ambitious growth targets.

    The ideal candidate will be passionate about the effective training of researchers, with excellent content-development, project management, team management and stakeholder management skills.

    Support the Head of Publishing to develop business strategy, defining and preparing a roadmap for development of training services and new content
    Work independently to identify and drive forward specific projects that align with the goals and strategies of the Researcher Training Solutions team
    Support the Head of Publishing in developing and delivering on tactical implementation plans to drive forward Researcher Training Solutions goals
    Monitor competitors and carry out market intelligence research to gain an understanding of the competitive landscape, and make recommendations to the Head of Publishing on product development in light of this
    Offer insight and suggestions to support the Head of Publishing in optimising and streamlining systems and processes within the publishing team to ensure efficiency and rigour

    Support the Head of Publishing in identifying opportunities to ensure the growth of the portfolio and new revenue streams.

    Quality & customer satisfaction

    Lead on the development and maintenance of suitable quality standards and ensure these are maintained within course content
    Develop an awareness of the various Springer Nature brands and reputation and apply this to content development
    Support the Head of Publishing in identifying and driving forward continual improvements to content output to maintain quality and customer satisfaction in keeping with the identity of our prestigious brands
    Ensure the training is engaging and continues to meet the diverse and changing needs of today's researchers and customers
    Work closely with the Learning Design Manager to ensure that learning objectives are appropriate and meet the needs of the audience and that pedagogical features are high quality
    Support the Head of Publishing in setting, identifying, monitoring and reporting on key performance indicators.
    Line manage the Associate Publishing Manager role and offer insight and suggestions to support the Head of Publishing in making improvements to team structure and cohesion

    Support the Head of Publishing in representing Training Solutions mission and products within and beyond Research Solutions, including leading and championing change.

    Support the professional development of the Associate Publishing Manager and support the Head of Publishing in ensuring that the team's skills are aligned with the needs of the researcher training solutions department
    Where required, support the Head of Publishing with training new staff to the necessary standards

    Support the development and implementation of diversity, equity, inclusion & accessibility measures for the publishing team's contribution to the training team portfolio.

    Content development
    Pro-actively support the Head of Publishing in leading, devising, proposing, piloting, evaluating and implementing new products and innovations, including those which blend live and on-demand training
    Support the Head of Publishing in creating course development budgets; ensure that planned projects are delivered within these budgets
    Research, identify and propose subject area and coverage for new training courses
    Identify and commission subject matter experts to develop and review content for new training courses
    Review, edit and provide detailed feedback on drafts of course content and liaise closely with subject matter experts, instructional designers and development editors to resolve queries
    Ensure that projects are delivered within agreed timelines
    Manage copy-editing and proofreading of content; define and follow best practice for quality assurance review and lead on rights and permissions

    Pro-actively identify and pre-empt potential problems with content and provide clearly thought-out suggested solutions, without prompting by senior managers.

    Content development

    Pro-actively support the Head of Publishing in leading, devising, proposing, piloting, evaluating and implementing new products and innovations, including those which blend live and on-demand training
    Support the Head of Publishing in creating course development budgets; ensure that planned projects are delivered within these budgets
    Research, identify and propose subject area and coverage for new training courses
    Identify and commission subject matter experts to develop and review content for new training courses
    Review, edit and provide detailed feedback on drafts of course content and liaise closely with subject matter experts, instructional designers and development editors to resolve queries
    Ensure that projects are delivered within agreed timelines
    Manage copy-editing and proofreading of content; define and follow best practice for quality assurance review and lead on rights and permissions

    Pro-actively identify and pre-empt potential problems with content and provide clearly thought-out suggested solutions, without prompting by senior managers.

    Deliver information and training to Sales and Sales Ops teams on new product developments
    Act as point of first reference for all content-related enquiries, including contact with clients as and when required.
    Some experience of line management
    Experience commissioning freelancers (e.g. Experience working within higher education, scientific research, scientific or educational/academic publishing, science communication and/or educational/training product development

    Strong project management experience:
    running projects, controlling costs and hitting deadlines
    Some prior experience in publishing and product development
    Experience at Publishing Manager level (or equivalent) in STM publishing or science communication.
    Significant experience in publishing and product development

    Significant experience in, or demonstrable understanding, of education and training techniques, the online learning landscape and instructional design for eLearning.

    Sound commercial instincts
    A passion for excellence in scientific research
    A good understanding of the Springer Nature Brands
    The confidence and ability to lead projects, influence stakeholders and chair meetings comprising colleagues at all levels
    Numeracy and comfort creating and working with usage data analyses
    Credibility with regard to researcher training and editorial teams
    Thorough understanding of the scientific process as it pertains to STM publishing
    An understanding of the language needs of non-native English speakers
    Good graduate degree in the sciences or equivalent experience in publishing
    #At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
    For more information about career opportunities in Springer Nature please visit
    #


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