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    Remote Account Director - United Kingdom - Gemaco Group

    Gemaco Group
    Gemaco Group United Kingdom

    6 days ago

    Default job background
    Description

    PromoCollection:
    Account Manager (Promotional Products Industry)

    Position :
    Account Manager (Promotional Products Industry)

    Job Type:
    Full Time

    Location :
    UK, Remote

    Our achievement includes "fast 100" list for 4 years in a row from Financial Review's Magazine, the industry's Distributor/Supplier collaboration award for second year running in Australia.

    As we expand our business to Europe and aim for global growth, we are seeking a skilled and experienced Account Manager to join our team.

    The Account Manager will be located in the UK, play a crucial role in maintaining and expanding our client network, ensuring exceptional customer solutions, and supporting the supply chain in the promotional products field.

    Develop and manage customer relations for assigned accounts, building strong and lasting relationships with clients.

    Communicate extensively with clients via phone and email, providing prompt and personalized assistance regarding orders, shipping information, and inquiries.

    Coordinate the review and approval of proofs with clients, ensuring the seamless progression of sales orders.
    Work closely with our Business Development Manager to streamline sales order processing and enhance customer experience.

    Provide operational feedback to streamline and enhance the localization of our online channels and align product offerings with the European market.

    As an Account Manager, you will collaborate closely with US BDM and our overseas teams (Australia and China), including the sourcing team and other departments.

    Proven experience in account management or sales, preferably in the promotional products and branded merchandise field.
    Effective resolution of customer disputes to enhance customer experience
    Familiarity with CRM sales funnel management
    Willingness to travel for trade shows (PSI, Merchandise world etc.) Competitive salary and commission structure
    Pension
    Paid time off
    Overseas trip
    Company website


    Job Type:
    Full-time

    Schedule: 8 hour shift
    Commission pay
    Promotional Products Sales: 1 year (Required)

    Willingness to travel:

    Work Location:
    Remote
    #
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