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Engineering Manager - Belfast, United Kingdom - NATS
Description
NATS is the UK's leading air navigation service provider, handling over 2 million flights each year.It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally.
Our people are at the heart of our purpose to advance aviation and keep the skies safeResponsible for the delivery of engineering services to your main customers, Belfast Airport.
Responsible across the Service Management lifecycle for ensuring service designs meet customer, operational and regulatory requirements, ensuring new and changed services transition into operation safely and successfully and most importantly, that the engineering services continue to operate within agreed services levels.
Manage a team at each allocated Airport consisting of a Senior Engineer and up to 4 engineers, ensuring continued development and maintenance of competenciesMaintain relationships with key stakeholders, acting as the focal point for engineering services for allocated contracts
Ensure that all technical, financial, quality, regulatory, safety and customer requirements are met
Manage operational service risks and if required, make risk-based decisions to maintain a safe and efficient engineering service
Ensure that suppliers are managed effectively, including assisting with contract negotiations
Provide 'Voice of the Customer' to ensure projects are managed effectively and meet agreed success criteriaSkills:
Act with confidence and push for stretching goals rather than settling for average performance
Work collaboratively in teams and use networks of relationships to achieve shared goals
Operate efficiently with a clear focus on safety, commercial value, and operational rigour
Familiar with ITIL and the Service Management framework
A full UK driving licence and be willing to travel to various sitesWe are proud to offer a fantastic total reward package to help you thrive both personally and professionally.
In addition to a competitive salary that's regularly reviewed, as a member of our senior management group you'll also benefit from an annual performance related incentive, private healthcare and dental cover, a market-leading defined contribution pension scheme, generous leave entitlement with the option to purchase additional leave, a range of other benefits and retail discounts, wellness support and a comprehensive learning and development offeringWe have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work from our airport facilities as well as remotely
If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability.