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    Support Services Administrator - United Kingdom - Shared Services Partnership

    Shared Services Partnership
    Shared Services Partnership United Kingdom

    2 weeks ago

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    Description
    Service Assurance Officer - Scotland WCC616007

    Contract type:
    Temporary for 12 months
    Contact details for an

    Informal Discussion:
    Mark Buchanan, Service Officer, .Westminster City Council is a world of extraordinary stories. Now a project officer, she brings faster broadband connectivity to Westminster businesses, boosting the economy for all.

    Throw in her gong at the 2020 London Apprenticeship Awards, and it's clear for all to see just what can happen when you never give in.

    As Service Assurance Officer (Parking), you can make your own powerful contribution in a role that you can really make your own.

    Our Parking and City Highways services have a high profile in the Council.

    Providing administrative or technical support for our teams and service providers, you'll handle lots of casework, and you'll maintain a range of systems, processes and procedures.

    You'll also monitor service providers' adherence to the standards set out in their contract. In everything you do, you'll drive for the best possible customer experience.

    You'll work with a wide range of diverse people here - from the junior colleagues you guide, to the colleagues and service providers you support.

    With a focus on maximising the quality and continuity of parking and highways services, you'll be encouraged to share any ideas you have for improving what we do.

    In return for your dedication, you'll benefit from lots of development opportunities, plus some flexibility with shifts and working hours.

    You'll also have the chance to work from home.
    And you're very comfortable using a computer.
    You've got all the communication and relationship building skills that come with a passion for customer service.
    Bring all those qualities to Westminster and we think you'll love being part of our team.

    A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future.

    By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

    We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.

    We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way.

    As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

    The Council is a Disability Confident Employer.

    If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.

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