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Care Coordinator
4 hours ago
Blackstone Recruit Ltd Woodbridge, United Kingdom**Care Coordinator Position in Woodbridge IP13- Full-Time/Part-Time Opportunities** · **Description**: Join our dedicated team as a Care Coordinator at a well-respected care facility in Woodbridge IP12. As a passionate Care Coordinator, you will collaborate with our team to provi ...
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Care Coordinator
4 hours ago
Blackstone Recruit Ltd Diss, United Kingdom**Care Coordinator Position in Diss, IP21- Full-Time/Part-Time Opportunities** · **Description**: Join our dedicated team as a Care Coordinator at a well-respected care facility in **Diss, IP21**. As a passionate Care Coordinator, you will collaborate with our team to provide exc ...
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Care Coordinator
18 hours ago
Forest Homecare Halstead, United KingdomJob Title: Care Coordinator · Location: Sible Hedingham, Essex · Division: Homecare · Responsible to: Office Manager · Hours: 37.5 hours per week · **Salary**: Negotiable (DOE) · CQC Rated 'Outstanding' · CAR DRIVER AND OWNER ESSENTIAL · **Job Purpose**: · To ensure that high qua ...
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Care Coordinator
18 hours ago
Home Instead Braintree, United KingdomCompany Description · Home Instead is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. · When ...
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Care Coordinator
4 days ago
Kingsley Healthcare Suffolk, United KingdomWe are looking for a dedicated individual who can work collaboratively as part of a team to uphold the personal care of our service users, while always respecting their dignity and encouraging independence.Your role will involve ensuring the delivery of care services to a consist ...
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Care Coordinator
5 days ago
Cera Care Ipswich, United Kingdom Full timePosition: Care Coordinator · Location: Suffolk Branch (IP3 9FJ) · Contract Type: Full Time, Permanent · Salary: £25,000 · Role: · We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of hig ...
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Customer Care Coordinator
18 hours ago
Just Recruitment Group Sudbury, United KingdomJust Recruitment is recruiting for a Customer Care Coordinator to join a company based in Sudbury. · Duties include: · Raising paperwork for engineers and actioning all product required, re-booking incomplete service calls and liaising with the house builder. · Quoting for charge ...
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Customer Care Coordinator
4 days ago
We Recruit Group Ltd Bury St. Edmunds, United Kingdom Full timeCustomer Care Coordinator · Suffolk · National Residnetial Developer · £27,500 + Package · With your strong communication skills and patient approach, you'll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstan ...
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Care Home Activities Coordinator
4 hours ago
Kingsley Healthcare Earls Colne, United Kingdom**About the company**: · Kingsley Healthcare isn't just a care home group, we are a family where 2,000+ passionate individuals are changing lives every day. We have just been ranked '" for the eighth year running - among **the top 20 large UK care home groups** ) for our exceptio ...
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Discharge Coordinator- Medicine
18 hours ago
East Suffolk and North Essex NHS Foundation Trust Ipswich, United KingdomDo you have a passion for discharge planning and co-ordination? Are you motivated, proactive and always put the patient first? If so, we have the role for you. · An exciting opportunity has arisen for a discharge coordinator to join the Medicine and Emergency care division at Ips ...
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Pathway Tracker
18 hours ago
East Suffolk and North Essex NHS Foundation Trust Ipswich, United KingdomWe are looking for a vibrant, confident person to join the team to help deliver a high quality service in the MDT Team at Ipswich Hospital. · Do you have excellent administration skills, an eye for detail, the tenacity to 'go that extra mile' in a very busy environment and care a ...
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Client Coordinator
18 hours ago
Your Care Matters Domiciliary and Recruitment Services LTD Ipswich, United KingdomWe are looking for a Client coordinator. To work in Stowmarket/Ipswich area. · We provide DOM care and live in care across Stowmarket and Ipswich. We are looking for a enthustiac person who can help to lead the team and assist our clients in there everyday needs and wants. · You ...
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Therapy Assistant
9 hours ago
Lka People Ltd Ipswich, United KingdomAn outstanding job opportunity has arisen for a committed Therapy Assistant in Ipswich · Permanent part time position 22.5 hours per week · Pay rate £11.44 per hour · Specialism · Acquired brain injury and a range of other neurological conditions such as Huntington's disease, Par ...
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Executive Assistant
18 hours ago
TIME Appointments Ltd Ipswich, United KingdomTime Appointments are proud to be recruiting on behalf of a market leading local business who are currently seeking to appoint a highly skilled and first-class Executive Assistant to join their successful and growing team, the Executive Assistant primaryfocus will be to provide h ...
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Healthcare Assistant
4 hours ago
Cathena Healthcare Ltd Ipswich, United Kingdom**We cannot provide Sponsership for this post** · This role involves working alternate weekends · To work in accordance with a rota that supports meeting the care needs of the home. This will include working alternate weekends, evenings, bank holidays and/or any other shift patte ...
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Healthcare Assistant
18 hours ago
Cathena Healthcare Ltd Ipswich, United KingdomThis role involves working 6 hour shifts 2pm-8pm, including some weekends · To work in accordance with a rota that supports meeting the care needs of the home. This will include working alternate weekends, evenings, bank holidays and/or any other shift pattern that has been estab ...
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Apprenticeship Assessor/coach
18 hours ago
East Suffolk and North Essex NHS Foundation Trust Ipswich, United KingdomWe have a new, exciting opportunity for an experienced trainer within our Faculty of Education, working across the whole Trust. · The Trust's offering of in-house apprenticeship delivery is a new provision. You will work as part of the Apprenticeship Delivery Team to run this ser ...
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Healthcare Assistant
18 hours ago
Cathena Healthcare Ltd Ipswich, United KingdomThis role involves working alternate weekends · To work in accordance with a rota that supports meeting the care needs of the home. This will include working alternate weekends, evenings, bank holidays and/or any other shift pattern that has been established by the Registered Car ...
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Project Administrator
18 hours ago
Sanctuary Health Ipswich, United Kingdom**Reports to**: Operations Manager · **Location**: Ipswich · **Job Type**: Permanent and Fixed Term Contract available · **Hours**: 37 hours per week, Monday to Friday between 8.30am-5.30pm Salary: £19, ,000 per annum · **What you'll be doing** · Working within our health and soc ...
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Information Governance Administrator
18 hours ago
East Suffolk and North Essex NHS Foundation Trust Ipswich, United KingdomWe are looking for a Information Governance Administrator to join our East Suffolk and North Essex NHS Foundation Trust. This exciting opportunity for someone with interest in governance. You will be working as part of a small team assisting the Data Protection Lead to deliver th ...
Care Coordinator - Ipswich, Suffolk, United Kingdom - Pure Resourcing Solutions Limited
Description
Compliant Case Manager Monday-Friday 9am-5:30pm (Fridays 5pm)£25,000-£30,000pa We're looking for a Case Manager to join our Client Relations team on a permanent basis.
This varied role is critical in supporting our Service Excellence objectives by using a variety of dispute resolution skills and risk management techniques to ultimately ensure positive customer outcomes are achieved.
You'll work as part of a tight-knit team to respond and resolve complex and/or regulatory complaints relating to multiple products.
Case Managers are also responsible for investigating internally identified (and potential) errors that pose a financial or reputational risk for the company, whilst remaining accountable for customer and advisor care.
Handling complaint and price comparison cases to agreed standards and in compliance with the Code of Conduct at all times.
Developing formal and informal networks throughout the company to facilitate information gathering.Providing expert advice when resolving complaints
Proactively contacting investors and managing cases, setting expectations, and delivering excellent customer service throughout
Capturing all details and progress of a complaint, categorising it in accordance with business and FCA standards
Identifying ways to improve customer service and complaint handling, sharing specialist knowledge, and transferring skills as appropriate within the business with a view to educating and enabling colleagues to identify and pre-empt potential complaints.
Experience of writing customer complaint response lettersAbility to prioritise and remain agile with conflicting work demands.
Strong knowledge of HMRC pension rules and SIPP / SSAS / ISA / Wrap platforms