- Employee Assistance Program - 24/7 counselling and online wellbeing resources.
- Wellness platform - Everything you need to reach your Health and Fitness goals.
- Newsfeed and Recognition - A great place to boost company culture and celebrate great work.
- Perks and Savings - Opportunity for saving money on daily essentials and key life events.
- 20 days of paid holiday, plus bank holidays.
- Free DBS Check.
- Ongoing training and development.
- Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises.
- Ensure visits occur on time and with the appropriate care workers tailored to clients' needs.
- Update all care workers with necessary information regarding client visits and company policies.
- Receive information/reports from care workers verbally and in writing within set timelines.
- Coordinate care worker review bookings and team meetings, ensuring they happen as
- Cross-reference actual bookings against planned bookings for accuracy.
- Aid in improving service monitoring and client safety.
- Assist Care Managers in communicating with care workers regarding daily visits and meetings.
- Answer phone calls and text messages, take messages, and redirect calls within the telephone system.
- Care worker issues regarding clients – Client schedule.
- Care worker's own issues – Care Worker schedule.
- Any complaints, concerns, or compliments – handover notes/email/quick notes
- Issues needing follow-up – forward to relevant people via email, handover notes, and quick notes.
- Confirm all rotas have been received and hours accepted.
- Send the weekly rota to all clients by post.
- Handle day-to-day allocations of visits.
- Ensure clients are informed of changes to their weekly rota.
- Ensure HCR holds carers' right preferred availability.
- Assist in identifying when new care workers are needed.
- Valid driver's licence business insurance preferred.
- It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player.
- Discretion and the ability to handle confidential matters and sensitively.
- Have the ability to thrive under pressure and good organisational and multitasking skills.
- Showcase a high level of attention to detail and be able to prioritise workload.
- Have excellent communication skills, previous experience and always professional and polite.
- Competence in Microsoft Office products: Excel, Word, Microsoft Outlook
- Proactive and ability to use initiatives during complex situations.
- Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to 'provide care and support for our clients' by:
- Being people
- Reflecting a 'can do'
- Striving for excellence in everything we do.
- Having mutual respect for everyone we work with, work for and support through our services.
-
Customer Care Coordinator
3 weeks ago
PSR Solutions Hertfordshire, United Kingdom**Customer Care Coordinator - House Builder** · PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hertfordshire. · The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently ...
-
Customer Care Coordinator
5 days ago
Jark Hertfordshire, United KingdomAn exciting career opportunity has arisen for my client based in Letchworth to join their team and be part of their operation to help assist in the running of the customer services department. · This is a fantastic opportunity to join a new and exciting division of a well-establi ...
-
New Homes Customer Care Coordinator
2 weeks ago
Uxbridge Employment Agency Hertfordshire, United KingdomAre you experienced in managing issues and finding solutions for residents who have moved into their new home? · Or are you someone who has customer service experience and passionate about the property industry? · My smashing client who build some fantastic homes are now seeking ...
-
Customer Care Coordinator
1 week ago
Knightwood Associates Hertfordshire, United KingdomTEMP-PERM Customer Care Coordinator opportunity · We are currently working with a reputable housebuilder based in Hertfordshire who have a fantastic opportunity within their customer care team. · The position is a for a Customer Care Coordinator who will act as first point of cal ...
-
Customer Care Coordinator
1 week ago
Constructive Moves Hertfordshire, United KingdomConstructive Moves are working with a reputable house builder in Hertfordshire who are looking to appoint a Customer Care Coordinator to join their customer care team. · Your role will be to act as the first point of call for customers who have just moved into a property and are ...
-
Adult Care Coordinator
3 weeks ago
Golden Hand Support Ltd trading as Home Care Preferred Ltd. Hertfordshire, United KingdomCare coordinator required for busy care agency Home Care Preferred is a quality home care provider and we are recruiting a dedicated and committed care coordinator to join our dynamic team based in Barnet. · We offer a competitive salary and the opportunity to grow with our comp ...
-
Advance Care Planning Coordinator
3 weeks ago
Central London Community Health Trust Hertfordshire, United Kingdom Fixed-TermJob summary · CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting · Central London Community Heath NHS Trust is proud to be collaborating with Herts and West Essex ICB to improve the q ...
-
Senior Residential Child Care Worker
2 weeks ago
Hertfordshire County Council Hertfordshire, United KingdomJob Duties: · The perfect environment for children - and your ambition · The Children's Residential Services team at Hertfordshire is renowned for its open and innovative culture. There are no bad ideas here. It is the perfect place to develop your career working with the most vu ...
-
Customer Service Coordinator
1 week ago
Fawkes & Reece Hertfordshire, United Kingdom**Location**: Hertfordshire · **Salary**: £28K- £30K per Year · **Contract**: Permanent · **Type**: Full Time · **Reference**: ZG/819776_ · **Posted**: February 27, 2023 · My client are a high end residential developer based in Hatfield who are currently looking for a Customer S ...
-
Compassionate Neighbour Volunteer
2 weeks ago
Peace Hospice Care Hertfordshire, United KingdomLocation Hertfordshire · Time: Flexible (min 1 hour) · Frequency: Flexible but usually weekly · Duration: Minimum of 6 months · **About Peace Hospice Care** · Peace Hospice Care supports people living with a life limiting illness and supports their families from across South West ...
-
Customer Service Coordinator
2 weeks ago
Fawkes & Reece Hertfordshire, United Kingdom**Location**: Hertfordshire · **Salary**: £28K- £30K per Year · **Contract**: Permanent · **Type**: Full Time · **Reference**: ZG/8999920_ · **Posted**: March 23, 2023 · I am currently working with a large construction client with a residential arm, they are currently looking fo ...
-
Regional Schools' Pathways Coordinator
3 weeks ago
MCR Pathways Hertfordshire, United KingdomAre you searching for a position with **purpose**? A role to make a **real difference**? Where your time can be **transformational**? · Join an award-winning charity and passionate team dedicated to ensuring the country's most vulnerable young people are defined by their talent a ...
-
Personal Care Assistant
1 week ago
We Are Purple Hertfordshire, United Kingdom**Personal Care Assistant (PA)/Support Worker** · - OB/LG**About me** · - The Direct Payment (DP) holder is a 27-year-old male with High-Functioning but complex Autism. He has a wonderful sense of humour and is an amazing singer and guitarist who loves performing. Other interests ...
-
Deputy Manager
2 weeks ago
Domus Recruitment Ltd Hertfordshire, United KingdomDomus are pleased to be working with a fantastic organisation to recruit for a **Deputy Manager** to work at one of their services in **Woolmer Green**. You will be leading a team to provide a high level to support a service user with Learning Disabilities, Autism and some behavi ...
-
Safety & Improvement Commissioning Officer
3 weeks ago
Hertfordshire County Council Hertfordshire, United KingdomJob Title: Safety & Improvement Commissioning Officer · Location: Countywide · Starting Salary: £38,296 with the opportunity to progress to a maximum of £42,503 (pro rata for part-time) · Hours: 37 per week · Contract: Fixed Term · Diversity: We are an inclusive employer and valu ...
-
Band 3 Nhs Pts Day Controller Hertfordshire
2 weeks ago
Service Care Solutions - Healthcare Hertfordshire, United KingdomService Care Solutions are currently recruiting for a Band 3 NHS PTS Day Controller role to work within the NHS on a temporary agency contact. This role will be based in the East of England Ambulance Trust Hertfordshire site. · **Shift Patterns** · Vary between 6am - 10pm includi ...
-
Soft Estate Works Scheduler
2 weeks ago
AtkinsRéalis Hertfordshire, United KingdomAtkinsRéalis, Balfour Beatty and Egis Road Operations UK are part of a consortium, creating Connect Plus Services, a unique partnership with a collective strength in highways asset care from finance, through to design, build, maintenance as well as day to day operation. · As part ...
-
Strutt & Parker - Negotiator, St Albans
2 weeks ago
BNP Paribas Hertfordshire, United Kingdom**Negotiator - St Albans** · We are seeking a negotiator who will be responsible for the delivery of sales of residential property in St Albans and the surrounding area. Reporting to the Office Head, this individual will help with driving profitability and lead generation through ...
-
Strutt & Parker - Associate Director
3 weeks ago
BNP Paribas Hertfordshire, United KingdomSTRUTT & PARKER - ASSOCIATE DIRECTOR NEGOTIATOR/SENIOR NEGOTIATOR, ST ALBANS (JOB NUMBER: SP1171) · **The role** · We are looking for an experienced Negotiator / Senior Negotiator to join our Residential Sales team in St Albans The role will support the regional business offices ...
-
Strutt & Parker - Negotiator, St Albans
2 weeks ago
BNP Paribas Hertfordshire, United KingdomSTRUTT & PARKER - NEGOTIATOR, ST ALBANS (JOB NUMBER: SP1118) · **Negotiator - St Albans** · We are seeking a negotiator who will be responsible for the delivery of sales of residential property in St Albans and the surrounding area. Reporting to the Office Head, this individual w ...
Care Coordinator - Hertfordshire, United Kingdom - Hartwig Care Ltd
Description
Job DescriptionAre you the right applicant for this opportunity Find out by reading through the role overview below.\t\t\t
Job Title: Care Coordinator
Company: Hartwig Care
Annual Salary: £24, £25,000.00 per year
Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week)
Accountability: Registered Manager
Location: WelTech Business Centre, Welwyn Garden City AL7 2AA
Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers).
About Us:
Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence—all within the familiar and cherished surroundings of their homes.
Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA.
Employee Benefits:
If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and .
If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered.
Join our team and contribute to providing high-quality care to our clients
