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    Senior Clinical Team Administrator - Norwich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

    Norfolk & Suffolk Foundation NHS Trust
    Norfolk & Suffolk Foundation NHS Trust Norwich, United Kingdom

    1 week ago

    Default job background
    Fixed-Term
    Description

    Job summary

    We are looking for a Senior Clinical Team administrator to join the Secure Services Central Administration Team. The team forms part of Secure Services, offering inpatient and community based care for our service user group.

    The successful candidate will work with the Central Administration Team providing ongoing day-to-day administrative processes including running of the Secure Services cash office, administration of incoming referrals and auditing an data handling associated with KPI reporting. They will work alongside other administrators within the Secure Service and assist the team to continually refine and improve the service offered.

    Main duties of the job

    The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge of healthcare/ the NHS.

    The post holder will manage the workload of the Secure Services Central Administration team, spanning the administration of incoming referrals, duties within our cash office and other day to day administrative processes that support the service.

    The post holder will have line management responsibilities for the other administrators within the Central Administration team, working under the supervision of the Administration Manager.

    About us

    Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

    Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

    Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

    Job description

    Job responsibilities

    Key duties include

  • Management of the Secure Services Cash Office
  • Management and delegation of administrative tasks relating to incoming referrals.
  • Data collation and analysis
  • Line management supervision.
    • Person Specification

    Other

    Essential

  • Able to travel independently

    • Knowledge

    Essential

  • Maintaining administrative / secretarial systems

    • Desirable

  • Knowledge of NHS policy / procedures.

    • Qualifications

    Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards.
  • NVQ 2 Customer Services or working towards

    • Desirable

  • Knowledge of Trust electronic record system

    • Experience

    Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
  • Supervision of staff.
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