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    Customer Success - London, United Kingdom - Sidetrade Group

    Sidetrade Group
    Sidetrade Group London, United Kingdom

    1 week ago

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    Description

    Are you an experienced Credit & Collections Leader looking for a new challenge using your skills in a new direction? Customer Success is the new frontier for experienced Order-to-Cash professionals.


    About Sidetrade and its amazing Customer Success team:
    Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. and accelerate cash flow (credit, collections and dispute management).

    The Northern Europe CS team consists of Customer Success Managers experienced in Credit Management who share a deep passion for technology and serving large organizations.

    Together, they are committed to bringing our advanced software technology to customers worldwide, making sure they get the most out of the Sidetrade solution(s) they use.

    Come and join us on this exciting journey as our next Customer Success Director for Northern Europe and APAC

    As a Sidetrade's CS Director for Northern Europe and APAC , you and your team will be in charge of our enterprise clients based in these regions, driving adoption and helping customers achieve and sustain excellence within their Order-to-Cash space.

    The customers' success leading to renewals, expansion, and advocacy.
    Use your extensive Order-to-Cash & leadership skills to manage and grow the Customer Success Team in charge of Northern Europe and APAC
    Be the main point of contact between the company and a set of named enterprise accounts
    Experience of implementing and using O2C software solutions
    ~ Ability to manage a portfolio of enterprise clients with projects running simultaneously
    ~ Bachelor's or Master's degree in Finance, Business Administration, Economics or relevant field
    ~ Open to some travel to meet with customers

    With 27 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness.
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