Lead UX Researcher - London, United Kingdom - Flo Health

Flo Health London, United Kingdom

6 days ago

Description

300M+ downloads, 62M monthly users, #1 by installs in the iOS Health category, 4.We're a growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

We're harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

As the Lead UX Researcher at Flo, you will have a dual role, combining hands-on research activities and team leadership responsibilities.

You'll be at the forefront of research in a product stream, playing a critical role in both guiding research directions and nurturing a strong, collaborative team culture.

7+ years of hands-on UX research experience in a fast-paced product environment.

Proven leadership and team management skills, with experience guiding and mentoring junior researchers.

Demonstrated ability to lead research projects from conception to completion.

Proactive mindset, with a track record of identifying new product development opportunities through research.

This role demands a balance between leadership and hands-on research involvement, ensuring the delivery of impactful insights while fostering a strong, collaborative team culture.

The Lead UX Researcher is pivotal in aligning research efforts with the company's broader goals and nurturing the professional growth of the team.

As a Lead UX Researcher (60% capacity):

Stream Leadership:
Oversee crucial research projects within the product streams

Hands-on Involvement:
Step in and collaborate directly with researchers when necessary to maintain the quality and progress of research work

Quality Assurance:
Guide UX Researchers in planning and executing research, helping them develop their skills and expertise.

Standards and Guidelines:
Ensure all research work contributes to user experience improvement, following best practices and accessibility guidelines.

Work with other UX Research Leads on cross-stream needs: align on tooling across the company, define quality standards of research across the organization, work on career ladders and more

Team Culture:
Foster a culture of collaboration and respect within the product, design, and content teams. Encourage continuous learning and professional growth.

Career Development:
Assist in defining career goals and creating growth opportunities. Develop clear skills matrices and evaluation frameworks for professional development.

Manage key people processes, including conducting salary reviews and performance evaluations.

On top of competitive salaries, Flo's employees have access to:

A flexible working environment with the opportunity to come into the office and work from home

Company equity grants through Flo's Employee Share Option Plan (ESOP)

Paid holiday and sick leave

Fully paid female health and sick leave, in addition to holiday and regular sick leave

Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents

Career growth, progression, and learning development resources

Annual salary reviews

A whole host of other benefits (health/pension/social schemes)

Our Culture

Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection.

This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence.

Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

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Lead UX Researcher - London, United Kingdom - Flo Health

Description

Research Lead

Research Lead

Design Research Lead

Lead User Researcher

Research Impact Lead

Lead User Researcher