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Development and Operations Administrator - Belfast, United Kingdom - communityni - Jobboard
Description
Salary:
£37,336 - £43,421 (NJC Scale Pt Dependent on experience
WOMENSTEC is seeking a Head of Operations to join their senior management team
HOURS:
35 hours per week (Full-time)
Full-time, permanent
WOMEN'S TEC is a social enterprise based in North Belfast.
It was born out of a recognised need for the creation of non-traditional training and employment opportunities for women in industries traditionally associated with men, including construction skills, engineering and IT.
WOMEN'S TEC supports women to address the barriers that prevent them from moving into employment or training and embarking on a career in an industry which is lucrative and filled with opportunities for women.
A major aspect of our work also involves changing attitudes and perceptions, both amongst employers and women seeking employment.Our youth programme, 'Promoting Opportunities:
#NotJustForBoys' aims to inspire and empower young girls to consider careers in construction, IT and other industries where women are under-represented.
This is a senior management post.
The Head of Operations will represent WOMEN'STEC in a professional manner at all times, maintaining and protecting the reputation of the organisation and its services, programmes and initiatives.
The person appointed must have an understanding of and be supportive of the values and ethos of WOMEN'STEC and the promotion of equality.
Ensure the aims and objectives of WOMEN'STEC are met through service deliveryIdentify, manage and report on risks and issues as appropriate and resolve operational, contractual and performance issues as they arise, seeking support from the CEO as and when appropriate
Contribute to the achievement and implementation of ISO 9001:2015 and other quality systems as appropriate
Oversee the delivery of projects to planned performance and outputs adhering to time, budget commitments and quality specifications
Provide direct line management, supervision and leadership to a programme co-ordinators and the workshop manager, including identifying problems and providing assistance and support where necessary, performance management, training and development, holiday and absence management, and disciplinary and grievances, ensuring the delivery of a high quality services to users
Undertake Annual Performance Development Reviews and monthly support and supervision meetings
Carry out and oversee the monitoring and evaluation of all work carried out by WOMEN'STEC, in compliance with specifications outlined by funders
In conjunction with the Head of Finance and Resources, compile a written report for Senior Management Team Meetings and to ensure provision of timely accurate reports and information, in conjunction with programme staff, to funders as required
Deal with any complaints from WOMEN'STEC users in an efficient and timely manner
Practice an open, communicative, coaching and supportive management style that embraces diversity and encourages all employees to reach their full potential
Ensure strong internal communication with both the Senior Management Team and the Staff Team
Prepare regular reports on progress of programme and service delivery activities, outputs and outcomes to the Senior Management Team.
Establish and develop working links with relevant networks and form partnerships with appropriate agencies, community groups and organisations to develop and raise awareness of the services, programmes and initiatives delivered by WOMEN'STECAct as a senior representative and attend events on behalf of WOMEN'STEC as required
In addition to the contents of this job description, employees are expected to undertake any and all other reasonable and related tasks allocated by the CEO.
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