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    Graduate Customer Support Representative - London, United Kingdom - SoCode Limited

    SoCode Limited
    SoCode Limited London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Graduate Customer Support Representative |28-32K | Central London– Hybird

    Company Overview:
    Our client is a cutting-edge AI technology company dedicated to pushing the boundaries of innovation. They are at the forefront of developing groundbreaking solutions that revolutionize various industries.


    Position Overview:
    We are seeking a dynamic Customer Support Representative to join our client's team.

    The ideal candidate will possess excellent communication skills, a passion for technology, and a strong desire to deliver exceptional customer service.


    Responsibilities:
    Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
    Provide technical support and assistance to customers.
    Educate customers on product features, functionalities, and best practices.
    Collaborate with cross-functional teams to escalate and resolve complex issues.
    Document customer interactions and feedback to improve processes and product offerings.


    Requirements:
    2:1 + or a Masters degreePrevious experience in customer support or a related field.
    Excellent communication skills, both written and verbal.
    Strong problem-solving abilities and attention to detail.
    Ability to empathize with customers and provide personalized support.

    A passion to learn and develop with a fantastic business Location:

    Cambridge or London UKMust be a UK resident and looking for a new position, it would be great to learn about you and your ambitions.

    To find out more please......

    Option 1:

    Click the apply button, don't worry if you don't have an up-to-date CV, we can discuss whatever you have to hand.


    Option 2:
    Look for me on LinkedIn, you should be able to find me easily, there's not many tech recruiters with the surname Hibbard (Andrew Hibbard)#LI-SM1
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