-
Customer Support Specialist
3 days ago
Adecco UK Hounslow, United Kingdom**Customer Support Specialist** · Based in Chiswick · Immediate start · Permanent position · **Salary**: £28,000 · Hours: Monday - Friday 9:00- 5:30pm · **Duties**: · - To assist Programme Administrators and Travel Managers with information or queries. · - To assist Programme Adm ...
-
Specialist Support Worker
1 week ago
Supporting Futures Consulting Ltd West London, United Kingdom**Role**: Specialist Support Worker · **Based**:West London · **Salary**: £17phr umb · **Start Date**:ASAP · **Duration**:Temp - minimum 3 months · **Hours**: Full Time (Monday to Friday) · Our client, a well respected charity dedicated to helping prevent homelessness and support ...
-
IT Support Specialist
1 day ago
Handle Recruitment London, United Kingdom**IT Support Specialist - Mayfair - £40K** · A rare opportunity has arisen with global sports media organisation who are looking an independent and experienced IT Support Specialist to assist onsite and remote staff with IT issues. · The role will be to provide IT support to the ...
-
Support Specialist
1 week ago
Lorien London, United Kingdom**Project Administrator - Contract** · Working for a Financial Services Organisation as a Project Administrator to provide a full Administrative Support to the Project function within the various Projects and Programmes. Supporting the team in the delivery of the key activities r ...
-
Support Specialist
2 hours ago
Sharp Brains Ltd London, United Kingdom**Job Summary**: · As a Techbar analyst you will assess, troubleshoot, and resolve employee requests in person as needed on a daily basis. Requests will vary from hardware and software to corporate infrastructure related issues requiring on-site analysis & resolutions. You'll pro ...
-
Computer Support Specialist
2 days ago
Wimbledon - AELTC Wimbledon, United Kingdom**Job details**: · - Posted 28 November 2023 · - Job type Permanent · - Team Technology · - Reference010125 · - Expiry 12 December 2023 · **Job description**: · We're looking for a Computer Support Specialist to join our Technology team. · **What you will be doing**: · - Provide ...
-
Application Support Specialist
2 days ago
Opus Recruitment Solutions Knightsbridge, United KingdomLocation: Knightsbridge, UK · **Salary**: Up to £60,000 · Working Model: On-site ...
-
Send Learning Support Specialist
1 week ago
Protocol Education Feltham, United KingdomAre you an experienced TA/Support Specialist looking to start work in the Feltham and Hounslow area? · Protocol Education is looking for experienced support staff to work with pupils with Severe Learning difficulties, profound and multiple learning difficulties, autism, and multi ...
-
Specialist Support Officer
1 day ago
Harrow Council Harrow, United KingdomOverview: · To requisition purchases through the Council's finance processes (D365). To journal charges to schools for the provision of services through the Service Level Agreement. To oversee expenditure and income on a monthly and yearly basis and support the Manager with end-o ...
-
Specialist Support Worker
2 hours ago
Look Ahead Housing and Care Westminster, United Kingdom**Job profile**: · - The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. · - **Job details**: · **Job details**: · Job reference · - REQ004746 · - Date posted · - 17/05/2023 · - Applic ...
-
Specialist Support Worker
2 days ago
The Salvation Army London, United Kingdom**Working hours**: 40 hours per week · **Interview date**: To be confirmed · We are looking to recruit a **Specialist Support Worker (Substance Use)** to join our Homelessness Services team at Founders' House. Commissioned by Tower Hamlets Council, Founders' House provides reside ...
-
Specialist Support Services
1 week ago
HM Prison & Probation Service London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £24,067 - £29,656- The national salary range is £24,067 - £25,342, London salary range is £26,762 - £29,656. Your salary will be dependent on your base location**Job grade**: · - Administrative Officer- Band 3**Contract type* ...
-
Specialist Support Officer
1 week ago
Sanctuary Health London, United KingdomSanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Specialist Support Officer to work full time based in Camden, London · The salary for this permanent Specialist Support Officer job is up to £29,450 per annum. · **Mai ...
-
Business Support Specialist
2 days ago
Babcock International London, United Kingdom**Business Support Specialist**: · - Location: Westminster, London, GB, W1U 1QX- Onsite or Hybrid: OnSite**Job Title: Business Support Specialist (Personal Assistant to Directors)** · **Location: Wigmore Street, London, UK + Onsite 4 days a week with Hybrid working from home opti ...
-
Application Support Specialist
1 week ago
eFinancialCareers London, United Kingdom**Application Support Specialist - Front Office, Fixed Income** · Essential skills for the Application Support Specialist - Front Office, Fixed Income/FX: · - Production Support Analyst · - Front Office · - Experienced Across L2 Application Support · - Fixed Income (Rates/Credit) ...
-
Specialist Support Worker
2 hours ago
The Salvation Army London, United Kingdom**Working hours**: 40 hours per week · **Interview date**: To be confirmed · We are looking to recruit a **Specialist Support Worker (Substance Use) **to join our Homelessness Services team at Founders' House. Commissioned by Tower Hamlets Council, Founders' House provides reside ...
-
Production Support Specialist
1 week ago
Lockton, Inc. London, United Kingdom**General information**: · **Reference **:002266 · **Vacancy location**: · **Location**: · United Kingdom, London, London · **Work Place**: · Hybrid · **Region**: · UK · **Vacancy details**: · **Job Profile**: · Lockton - Experienced Professional · **Title**: · Production Support ...
-
Specialist Support Worker
2 days ago
The Salvation Army London, United Kingdom**Working hours**: 40 hours per week · **Interview date**: To be confirmed · We are looking to recruit a Specialist Support Worker (Complex Needs) to join our Homelessness Services team at Founders' House. Commissioned by Tower Hamlets Council, Founders' House provides residentia ...
-
Application / IT Support Specialist
6 days ago
Kramer Westfield London, United Kingdom**Application Support / IT Support Specialist** · **Providing IT/Application Support to International Customers** · **London with Extensive Homeworking** · **(One day per week in the office)** · **c£35,000 - £50,000 + Bonus + Stock + Bens** · Our client is an established software ...
-
Proactis Support Specialist
1 week ago
Robertson Bell London, United KingdomAre you experienced in administering P2P systems and providing exceptional customer support? Interested in working for a CV enhancing organisation? Want to take on a role filled with fantastic growth and development opportunities?Then this is the rolefor you · My client is a nati ...
Desktop Support Specialist - Brentford, Greater London, United Kingdom - Experis
Description
Desktop Support Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per DayExperis have partnered with a IT Services Provider looking to recruit a Desktop Support Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client.
The day to day responsibilities will consist of installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software.
Escalating issues accordingly and maintaining communication with customers and wider technical teams.Key Responsibilities:
Managing Incident and Task queues (Servicenow).
Troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and tasks recorded are updated along with communicating to the end user.
Imaging and Deploying Desktops and Laptops for end users.Installing Software Requests.
Supporting accessibility users and setting up specific requirements.
Ensure users Work Setting are fully functional with proactive checks and/or resolving issue via Incident records.
Maintaining accurate Stockrooms within Servicenow and regularly auditing to ensure rotation and accuracy of stock.
Ensure forecast of Stock usage is available and requesting stock replenishment if required.
Process and Repair Warranty hardware.
Provision of new starter hardware.
Process leaver devices.
Undertake antivirus scanning and removing any items raised by security.
Recognising and escalating more difficult problems to solve to appropriate support groups.
Creating and maintaining operational documentation if required.
Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for managed service clients.
Providing VIP support.Key Experience Required:
Experience in Servicenow ITSM for Incident/Request and Asset Management.
Experience in Microsoft Windows desktop level 1 support.
Experience providing support as a Desktop Support/Technical Remote Support, providing End User support and Customer Service.
Experience of working in a medium/large corporate environment.
Team player and able to provide exemplary results while working on projects independently.
Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams.
Detail oriented and strong problem-solving capabilities with the ability to work on multiple, concurrent tasks and adapt to shifting priorities.
Take initiative, and response to time-sensitive situations are essential, along with discretion and good sense in dealing with clients.If you are interested, please apply with an up to date copy of your CV.