Jobs
>
Leeds

    Change of Tenancy Manager - Leeds, United Kingdom - TalentHawk

    TalentHawk
    TalentHawk Leeds, United Kingdom

    1 week ago

    Default job background
    Engineering / Architecture
    Description

    Our client are one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking a Change of Tenancy Manager to join our clients team. The Change of Tenancy Manager will play a crucial role in overseeing and coordinating all activities related to Change of Tenancy (COT) across our commercial, sales, and operations departments.

    Reporting directly to the Head of Operations, this role requires a strategic thinker with a strong operational background, exceptional communication skills, and an in-depth understanding of the energy sector's regulatory landscape therefore energy experience is a must.

    Responsibilities:

    • Change of Tenancy Management: Lead and coordinate all aspects of the COT process, ensuring smooth transitions for incoming and outgoing tenants. This involves verifying tenancy changes, updating records, managing COT pricing, and ensuring compliance with regulatory obligations.
    • Regulatory Compliance: Ensure all COT activities comply with relevant regulations and guidelines set by industry bodies. Stay updated on regulatory changes and implement necessary adjustments to processes and procedures.
    • Cross-Departmental Coordination: Act as the primary liaison between the commercial, sales, and operations departments to ensure a coordinated approach to COT processes. Facilitate regular meetings and communication channels to discuss COT activities, issues, and improvements.
    • Customer Service Excellence: Ensure exceptional customer service throughout the COT process by addressing queries or concerns promptly and efficiently. Develop a thorough understanding of customer needs and expectations during tenancy changes.
    • Process Improvement: Continually assess and enhance COT processes and systems for greater efficiency, accuracy, and customer satisfaction. Implement best practices and innovative solutions to improve the COT experience.
    • Data Management and Reporting: Maintain accurate and up-to-date records of all COT activities. Generate reports for senior management, highlighting key metrics, trends, and areas for improvement.
    • Stakeholder Management: Build and maintain strong relationships with internal teams, external partners, and key stakeholders to support effective COT management.

    The Individual:

    • Proven experience in operations management, preferably within the energy sector, with a focus on change of tenancy processes.
    • Strong knowledge of the regulatory environment governing the energy sector, including Ofgem, Elexon, Xoserve, and the Retail Energy Code (REC).
    • Exceptional organisational, communication, and leadership skills, with the ability to manage multiple tasks and teams effectively.
    • Logical mindset with a focus on process improvement and customer service excellence.
    • Proficiency in data management systems and the Microsoft Office Suite.
  • Hamptons

    Tenancy Account Manager

    2 days ago

    Hamptons Clifton, United Kingdom

    We are currently looking for an experienced Tenancy Account Manager to join our support HUB based in Bristol. · From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your ...

  • TalentHawk

    Change of Tenancy Manager

    1 week ago

    TalentHawk Leeds, United Kingdom

    Job Description · Our client are one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking a Change of Tenancy Manager to join our clients team. The Change of Tenancy Manager will play a crucial role in overseeing and coordinating all acti ...

  • Savills Management Resources

    Lettings Administrator

    4 days ago

    Savills Management Resources Leeds, United Kingdom

    **Purpose of the Role** · **Key Responsibilities** · - Assist in the general tenancy management of properties under the direction of the General Manager · - Deal with enquiries from tenants, contractors, utility providers, local authorities, etc · - Following the tenancy journey ...

  • Deverell Smith

    Leasing Associate

    1 day ago

    Deverell Smith Leeds, United Kingdom

    **Job details**: · **Posted** · 22 March 2023 · **Salary** · Up to £26000 per annum + + Bonus · **Location** · Leeds · **Job type** · - Permanent**Discipline** · - Real Estate Management, Operations & Service Delivery**Reference** · PR/ _ · **Contact Name** · Joe O'brien · **Job ...

  • Springwell

    Lettings Administrator

    1 week ago

    Springwell Leeds, United Kingdom

    Springwell are a long established, friendly, family run letting agent in Leeds, with offices in Headingley and near to the universities in the city centre. We specialise in the higher end of the student and young professional house share market, housing and looking after around 1 ...

  • urbanbubble

    Resident Services Assistant

    6 days ago

    urbanbubble Leeds, United Kingdom

    The Resident Services Assistant plays a key role in our community, from first point of contact through to complete departure administering all tenancies. You'll ensure that all resident files are compliant, deliver the best customer service to existing residents and new prospects ...

  • Greenacre Recruitment

    Head of Tenancy Services

    2 days ago

    Greenacre Recruitment Leeds, United Kingdom

    **Head of Tenancy Services**: · **Function**: Housing Services · **Seniority**: Head of Service · **Salary**: £300 - £300 (per-day) · **Reference**: ECHTS · **Location**: Leeds · **Type**: Interim · **Closing Date**: · **Head of Tenancy Services** · ***Location**:Home Based · ** ...

  • Urbanbubble

    Lettings and Events Assistant

    1 week ago

    Urbanbubble Leeds, United Kingdom

    The Resident Services Assistant plays a key role in our community, from first point of contact through to complete departure administering all tenancies. You'll ensure that all resident files are compliant, deliver the best customer service to existing residents and new prospects ...

  • Haus Sales & Lettings

    Property Management Team Leader

    2 days ago

    Haus Sales & Lettings Leeds, United Kingdom

    **Job description** · Due to ongoing success, we are currently looking for a Department Manager to join our Property Management Team. The role would involve managing the Tenancy Management department with the day-to-day running of a portfolio of both student and residential prope ...

  • Turning Lives Around

    Housing Support Worker 30 Hpw Owl Dispersed Team

    1 week ago

    Turning Lives Around Leeds, United Kingdom

    Job Title · : Housing Support Worker - OWL · Team · : Dispersed Team - OWL · Responsible to · : Dispersed Team Leader - OWL · Responsible for · : N/A · Hours · : 30 per week · Salary · : 20,880.95 FTE · Leave · : 25 days, rising to 30 days after two years · Location · : South Lee ...

  • CLD Recruitment (Leeds) Ltd

    Neighbourhood Officer

    2 days ago

    CLD Recruitment (Leeds) Ltd Leeds, United Kingdom

    Neighbourhood Officer · Temporary to permanent · Leeds (£29,420) + Essential car user allowance · My client a housing association based in Leeds is looking for a Neighbourhood officer to join them on temporary to permanent basis. · You will be responsible for developing and maint ...

  • Reed Business Support

    Market Manager

    1 week ago

    Reed Business Support Leeds, United Kingdom

    Reed Leeds Business Support are recruiting for a Market Manger based in Leeds on behalf of a UK based organization. This role will report to Head of Operations and manage the property, local team and traders, and contractors in line with systems and policies.The Market Manager wi ...

  • Additional Resources

    Lettings Negotiator

    1 day ago

    Additional Resources Leeds, United Kingdom

    **Location: Leeds, Yorkshire** · **Salary: £21k - £25k (DOE) + Excellent Benefits** · **Full - Time, Monday - Friday, 9am - 5:30pm** · **The Client**: · Our client is a well-established property rental agency, dedicated to offering good quality homes for all types of tenants. · * ...

  • Leeds City Council

    Housing Officer

    1 week ago

    Leeds City Council Leeds, United Kingdom

    **Vacancies**: · 4 x 37 hours · 1 x 21 hours · 1 x 16 permanent · 1 x 16 temporary · As a Team Leader you'll thrive on providing proactive staff management to ensure that high quality tenancy management services are provided to Council Housing customers with a strong focus on cus ...

  • Leeds City Council

    Housing Officer

    18 hours ago

    Leeds City Council Leeds, United Kingdom

    **Vacancies**: · 7 x 37 hours · 2 x 16 hours · As a Housing officer you'll thrive on providing proactive staff management to ensure that high quality tenancy management services are provided to Council Housing customers with a strong focus on customer care, supporting Housing Lee ...

  • Inspire North

    Housing Services Officer

    6 days ago

    Inspire North Leeds, United Kingdom

    Join the inspiring and impactful Somewhere Safe to Live Team as a Housing Services Officer · As a Housing Services Officer, you will play a key role in managing dispersed accommodation, ensuring it is safe, habitable, and adheres to industry standards. You will handle individual ...

  • Riverside

    Housing Officer

    4 days ago

    Riverside Leeds, United Kingdom

    **Overview**: · **Job Title**: Housing Officer · **Contract Type**:Permanent · **Salary**:£24, £25,813.09 is achieved after 18 months successful performance in the role) · **Working Hours**:37.5 hours per week · **Working Pattern**:5 days per week including alternate weekends and ...

  • Greenacre Recruitment

    Housing Officer

    2 days ago

    Greenacre Recruitment Leeds, United Kingdom

    **Housing Officer**: · **Function**: Housing Services · **Seniority**: Officer · **Salary**: £18 - £20 (per-hour) · **Reference**: KPA01 · **Location**: Leeds · **Type**: Interim · **Closing Date**: · **Housing Officer** · **Location: North West Yorkshire** · **Salary: £18-£20** ...

  • Lomond Property Lettings Limited

    Estate Agent Administrator

    3 days ago

    Lomond Property Lettings Limited Leeds, United Kingdom Full time

    Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 21 offices and over 250 staff ready to assist our customers. W ...

  • Inspire North

    Floating Night Support Worker

    6 days ago

    Inspire North Leeds, United Kingdom

    **Do you want the opportunity to work in a team that is committed to supporting Young People who are homeless with a variety of support needs, in a trauma-informed way?** · Our Way Leeds is a is a consortium service delivered by Foundation, Turning Lives Around and Gipsil, offeri ...