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    Account Executive Intern - London, United Kingdom - Green Park Content

    Green Park Content
    Green Park Content London, United Kingdom

    1 week ago

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    Description

    Greenpark

    Job Description

    Introduction

    Greenpark's continued success is built upon the quality of the assets we deliver.

    Our clients trust us because we deliver top quality work efficiently, to budget and on time, with a positive attitude and the tenacity it takes to make great work happen. Great content is the common goal that fuels us all.

    Our ambition is to be engaged across every aspect of our clients' business where we have the expertise and skills to such an extent that we become indispensable to them.

    This role description is not a box that you are put in. It is a definition of your core responsibilities. In a company like ours, you are encouraged and expected to contribute to many wider issues.

    Why this Role Exists:

  • To support the growth of the agency by developing and growing positive and long-lasting relationships with Greenpark clients;
  • To ensure that our clients are well serviced with all information that they need at any given time
  • To be a brand representative for our clients within the agency, helping ensure that any work that is produced is on brand and on brief
  • To help identify possible opportunities for account growth, and provide the wider team with proactive ideas

    • What the Role Covers:

  • Client relations
  • Oversight and quality control of work delivery
  • Financial account health
  • Internal project reporting and communications

    • Reporting and Communication Structure

  • The Account Executive Intern reports into the Head of Client Services (HCS). Performance and progression are reviewed together with the HCS and Account Manager.
  • The Account Executive Intern reports into the Account Manager on a project basis. The Account Executive must keep the AM up to date on the progress and health of any given account, project and individual client relationship.
  • The AD reviews work before delivering to client. The AD is accountable for the individual client relationships so should be kept informed at all times.
  • Overall account issues or concerns should be escalated to the HCS, who then in turn reports into the APAC MD.

    • Responsibilities

  • Maintain day-to-day communications with our clients, keeping them up to date on project statuses and gaining responses to Greenpark's questions. Develop a repertoire with the clients and get to know them also on a personal level while doing so
  • Take briefs from client and review them together with the Account Director, Account Manager, Project Manager and other, relevant, core team members. Work within this team to drive the right response and best way to deliver the work, to the highest quality.
  • Help co-ordinate Greenpark's response to brief
  • Liaise with and bring together the relevant Greenpark delivery team. Ensure that the team has all information that they need and are united to deliver the highest possible quality work, aligning and exceeding client expectations
  • The Account Executive Intern is responsible for regular client and internal project status updates
  • Understand your client on a personal level, try to identify their individual objectives and challenges within their business
  • Fully understand the brands that you work with, the industry that they sit within and their core competitor sets
  • Keep your team updated with any relevant industry developments that you find, whether related to our business or our clients
  • Begin to apply a strategic mind to all deliverables, considering how they fit within the bigger picture of a project, working with the AD, Account Manager and other team members to develop these skills

    • Performance review and personal development

    By the Head of Client Services APAC on the basis of:

  • Achievement of handling target;
  • Development of strong client relationships;
  • Skill development/knowledge in relation to client needs;
  • Quality of reports, presentations and other deliverables;
  • Peer feedback from colleagues;
  • Being a positive and solutions driven team player;
  • Being an effective coach/manager
  • Demonstrating the core values of Greenpark
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