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    Business Operation Specialist - England, United Kingdom - United Way of Massachusetts Bay and Merrimack Valley

    United Way of Massachusetts Bay and Merrimack Valley
    United Way of Massachusetts Bay and Merrimack Valley England, United Kingdom

    22 hours ago

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    Description
    Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement.

    The external "Great Place To Work" survey found that:

    ~ 93% feel good about the ways we contribute to the community.
    ~This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.
    Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.

    Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.

    As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.

    Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.

    Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.

    Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services.

    Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.

    Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.
    Help coordinate on the job training for volunteers. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.
    2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.

    General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms.

    Experience with Digital Cheetah preferred.
    ~ Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.
    ~ General knowledge of military community preferred.
    ~ Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license.
    ~ Ability to obtain and maintain a valid United States passport and valid foreign driver's license* (in applicable locations/regions)
    ~ Preference will be given to local candidates within commuting distance to the location.
    USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.

    Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

    It is a fun place to work and my work/life balance is manageable.

    The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe.

    The benefits are great - PTO and 401k matching are top level.

    There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.

    We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community.

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