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    Service Support Part Time Administrator - Bournemouth, Dorset, United Kingdom - Kaplan Financial

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    Part time
    Description
    We are looking for a University Placement Service Advisor to join our team.

    The University Placement Service started as an in-house service to support students applying to universities by advising on study options and managing their applications on their behalf.

    We now also offer our services and support to external clients including Sponsors, Agents, Universities, direct referrals and more.

    The position also includes the opportunity to ensure high levels of engagement with former students and university partners to support successful university placements.

    This is an excellent opportunity for an engaging Customer Service expert, who is looking to expand their skills and build their career with an industry leader.

    A UK undergraduate degree or equivalent.
    Experience of working with international students.
    A working knowledge of international admissions activity in the UK Higher Education including UG, PG and PhD courses.

    offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia.

    Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

    In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

    As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

    28 days annual leave
    Big discounts on Kaplan courses for you and your family
    24/7 confidential helpline providing counselling and other support services
    Company pension contributions
    Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
    Medicash Health Cash Plan
    *Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

    Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

    This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974.

    Recruitment checks are undertaken in accordance with our background-checking policy.

    Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people.

    Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

    Disability Confident Scheme and Reasonable Adjustments

    We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

    Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers.

    These groups serve as vital forums for support, connection, and advocacy within our company

    Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.



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