Jobs
>
London

    Customer Service Executive - England, United Kingdom - weber_uk

    weber_uk
    weber_uk England, United Kingdom

    1 week ago

    Default job background
    Temporary
    Description

    Contamos com você para

    Are you passionate about customer service, getting things right first time and enjoy learning about your customer and products to really add value to the service you offer.

    As the Customer Service Advisor, you are the heartbeat of our business and connect us to our customers, you bring our products to life and create solutions by putting yourself in the customers shoes and investing time to understand their business and how we can support their projects and goals, both now and in the future.

    Weber are part of Saint-Gobain UK & Ireland and are the worldwide leader in mortar-based solutions

    This role can be worked on a hybrid basis with a minimum of 3 days in the office per week.

    What we're looking for:

    Weber is the brand that cares about building better for people and the planet by offering solutions that deliver sustainability and performance to mortars customers. These values run through our business in everything we do. To live these values in the customer service team you will be customer centric and put yourself in the customers shoes, go the extra mile and get it right first time to make it happen and be driven by continual improvement, learning and development to be your best self.

  • Strong communication skills to harvest business relationships
  • Inquisitive and invested in understanding the business, products and your customers so we can add real value
  • High attention to detail to get it right first time
  • Digital competency to pick up new systems
  • And the ability prioritise tasks to meet varied demands
  • Knowledge of logistics or supply chain would be a big advantage.

    • What you will be doing:

    You will be our customers main point of contact and communicate with them on daily basis on the phone, via email or EDI when they order online. We need you to truly understand their needs, so you can give relevant and expert product guidance, sense check their orders and make sure we get it right first time. Day to day you will be liaising with multiple departments to make sure we can fulfil our orders and keep customers informed regarding lead-time, despatch and after-sales queries.

  • Expertly develop customer relationships and invest time to understanding their needs.
  • Process and manage orders from our customers
  • Confidently liaise with the Planning and Logistics teams to ensure customers lead-time and delivery requirements are met.
  • Actively chase product availability, managing customer issues to facilitate speedy resolution – finding creative solutions where needed
  • Look for ways to continually improve customer experience and engage in team initiatives aimed at working better together with our internal and external customers

    • Este trabalho é para você?

    Are Weber and Saint-Gobain inclusive employers?

    Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

    We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

    And what about flexibility?

    The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments.

    Our standard working hours are 37.5. If you need more flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.

    If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to he

  • onefinestay

    Service Executive

    3 days ago

    onefinestay London, United Kingdom

    Are you the travel planner in your family or group of friends, known for staying organised even when preferences and requirements quickly change? Are you excited to roll up your sleeves and take pride in delighting guests? Do you want to gain invaluable experience in a luxury hos ...

  • LaundryRepublic

    Customer Service Executive

    1 day ago

    LaundryRepublic London, United Kingdom

    **Customer Service Executive at award-winning, sustainable scale-up** · LaundryRepublic is looking for an experienced Customer Service Executive to provide an exceptionally high level of service to its customers. This is an excellent opportunity for a talented individual to join ...

  • Kaplan International

    Client Services Executive

    1 week ago

    Kaplan International London, United Kingdom

    **Client Services Executive** · **Reference number**: JR238325 · **Location**:Hammersmith, London · **Working pattern**: Full Time, 37.5 hours per week · **Contract Type**:Permanent · **Number of roles**:1 · **Salary**: £25,000 - £26,000 per annum · We are looking for a Client Se ...

  • KANTAR

    Client Services Executive

    1 week ago

    KANTAR London, United Kingdom

    Kantar is the world's leading data, insights and consulting company and our Media colleagues are the experts in understanding the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, ...

  • Give A Grad A Go

    Client Services Executive

    1 week ago

    Give A Grad A Go London, United Kingdom

    Competitive graduate salary of £35,000 - £45,000 DOE · - Opportunity to join the employee ownership plan (ESOP) · - Flexible progression · **Company profile - Tech Startup** · We are excited to introduce this Client Services Executive role where you will be joining a fast-growing ...

  • Customer Management Resourcing (CMR)

    Client Service Executive

    1 week ago

    Customer Management Resourcing (CMR) London, United Kingdom

    **Client Service Executive (Contractor)** · **Salary: £ day rate Inside IR35** · **Duration: 6-12 months** · **Hybrid Working (Central London)** · We have an amazing opportunity for an experienced Client Service Representative to join an International Asset Management firm based ...

  • Give A Grad A Go

    Client Services Executive

    3 days ago

    Give A Grad A Go London, United Kingdom

    Opportunity to start earning monthly bonuses based on individual performance · - Excellent progression and training · - Great exposure into the asset management and hedge fund world · **On the hunt for a graduate opportunity to kick-start your career in the world of Investments, ...

  • CV Screen

    Client Services Executive

    1 week ago

    CV Screen London, United Kingdom

    **Client Services Executive - Legal Sector · SW London (2 days from home) · Salary to £32,000, OTE £45,000** · The role of Client Services Executive will see you take responsibility for a portfolio of clients within the legal sector. The role will see you upsell the range of prod ...

  • British American Tobacco

    Customer Services Executive

    3 days ago

    British American Tobacco London, United Kingdom

    . · **BAT is evolving at pace - truly like no other organization.** · To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey · **BAT UK IS LOOKING FOR A Customer Services Executiv ...

  • Succeed Recruitment Solutions

    Guest Services Executive

    1 week ago

    Succeed Recruitment Solutions London, United Kingdom

    Salary and benefits · £24,000 to £25,000 plus excellent benefits · Contract length · Permanent, Full time · Locations · Central London · **We have a brand new and fantastic opportunity for those with a strong background in cruise / travel sales or customer services, looking for t ...

  • Charles Russell Speechlys

    Client Services Executive

    3 days ago

    Charles Russell Speechlys London, United Kingdom

    Location · London · Category · Contract type · Permanent - Full Time · Salary · Competitive · Working hours · Full time · **Client Services Executive - Construction**: · Role and Responsibilities (this is a broad but not exhaustive list) · - Comply with all relevant legal and reg ...

  • KANTAR

    Client Service Executive

    6 days ago

    KANTAR London, United Kingdom

    Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and th ...

  • Bookedit

    Customer Services Executive

    5 days ago

    Bookedit London, United Kingdom

    **Customer Services Executive** · **About Booked it** · Booked it provide cutting edge technology and smart marketing tools all aimed at helping hospitality and leisure businesses drive footfall and increase loyalty. · Booked it is the B2B arm of our sister company Licklist, whic ...

  • Give A Grad A Go

    Customer Service Executive

    1 week ago

    Give A Grad A Go London, United Kingdom

    A great salary of between £25,000- £28,000 · - Completely flexible working options - this role can be fully remote or in-office · - Great career development and progression · **Looking for Graduate Operations jobs, Client Operations roles, or a career in FinTech? Keen to work for ...

  • Crisis24

    Customer Service Executive

    1 week ago

    Crisis24 London, United Kingdom

    About Crisis24 · Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Champione ...

  • Give A Grad A Go

    Client Services Executive

    1 week ago

    Give A Grad A Go London, United Kingdom

    A great salary of between £25,000- £28,000 · - Completely flexible working options - this role can be fully remote or in-office · - Great career development and progression · **Looking for Graduate Operations jobs, Client Operations roles, or a career in FinTech? Keen to work for ...

  • Burton Bolton & Rose Recruitment Services Limited

    Customer Service Executive

    1 week ago

    Burton Bolton & Rose Recruitment Services Limited London, United Kingdom

    **Customer Service Executive** · **London, W5** · **£26,500 + Pension + Parking** · This expanding local organisation are currently seeking a confident and ambitious Customer Service Executive to join their highly professional sales team and take responsibility for a wide range o ...

  • Larbey Evans

    Client Services Executive

    1 day ago

    Larbey Evans London, United Kingdom

    Our International Law Firm client is currently seeking a new Client Services Executive to join their busy and growing Client Services function on a permanent basis in their London Office. This role would be well suited to an experienced Legal EA who hasextensive experience dealin ...

  • Investing in Women

    Customer Service Executive

    3 days ago

    Investing in Women London, United Kingdom

    **DESCRIPTION** · Join their Customer Services Savings Team where you will serve as a point of contact for both Corporate and Retail customers. As a Customer Services Executive, you will be responsible for handling a high volume of customer correspondence and instructions to prov ...

  • Keystone Recruitment

    Customer Services Executive

    1 week ago

    Keystone Recruitment London, United Kingdom

    **The Company** · Keystone Employment Group is the leading provider of online employment solutions and services to a range of clients, including many leading Universities across the UK. · Our award-winning Talent Bank technology solution provides a best in class suite of online t ...