Jobs
>
London

    Junior Deal Desk Analyst - London, United Kingdom - Algolia

    Algolia
    Algolia London, United Kingdom

    5 days ago

    Default job background
    Description

    Algolia is in search of a Deal Desk Analyst to oversee our quote-to-order process, drive sales efficiency and assist our sales team with complex deals creation. You will be responsible for defining standard deal procedures, providing analytical and process support to complex non-standard deals, and facilitating getting approvals from the respective decision-makers Sales leadership, Finance, Legal, exec team).

    You will also proactively contribute to suggest evolution to our pricing model when needed, especially through the identification of pricing templates, and build pre-approved approaches to financial structure and discounts, and non-standard Terms & Conditions. The ideal candidate will combine a strong business acumen with analytical skills and a collaborative mindset. You will primarily assist the sales and account managers, and work collaboratively with multiple teams, gathering input and providing analytics to the deal process. You will create efficiency to the sales organization through a deep understanding of our pricing model and by teaching the team on how to optimize all the parameters.

    You will have an analytical approach with outstanding numerical skills and be passionate about delivering key support. You are very organized, and diligent. Your attention to detail is exceptional and you are a natural strategic problem solver ready to take all the curveballs being thrown at you. You put your team first and understand the importance of collaboration and operational efficiency.

    YOUR ROLE WILL CONSIST OF:

  • Oversee our overall quote-to-order process
  • Define standard / non-standard deal criteria and related approval process
  • Manage day-to-day optimisation of complex non standard deals
  • Establish a shared vision of best practices and new pricing templates
  • Streamline our standard deal flow and implementing new templates in our CRM ()
  • Maximize and drive efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  • Offer organisational design thinking to best structure the processes around this function
  • Define and analyse metrics that inform the success of the Deal Desk

    • YOU MIGHT BE A FIT IF YOU HAVE:

  • Have 2+ years of experience as an account manager and/or 1+ years of experience in a Deal Desk function in a SaaS company
  • Excellent collaboration skills and ability to work with cross-functional teams
  • Experience building complex deals (multi-million, multi-year, ramp-up deals, success fees deals, ...) for customers in different industries
  • Experience building TCO and ROI analysis
  • Deep understanding of SaaS and subscription pricing mechanisms, including consumption based models
  • Proficiency with . Experience with CPQ tools and their implementation is a plus.

    • WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership
  • CANDOR - Ability to receive and give constructive feedback.
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company.
  • HUMILITY- Aptitude for learning from others, putting ego aside.

    • REMOTE STRATEGY:

    Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world.

    We have a global presence with physical offices in San Francisco, NYC, Paris, London, Sydney and Bucharest.

  • eFinancialCareers

    Desk Analyst

    1 week ago

    eFinancialCareers London, United Kingdom

    The role will suit a fundamental credit professional with previous experience in a strategist/desk analyst seat, with proven experience of developing trade ideas and investment strategies within high yield credit. · The opportunity: · - Sit alongside the trading team to produce i ...

  • Jonothan Bosworth

    Service Desk Analyst

    1 week ago

    Jonothan Bosworth London, United Kingdom

    **Service Desk Analyst | London | up to circa £29,000** · We are currently looking for 1st | 2nd Line **Service Desk Analysts** to be based in our clients' London office. · Currently working 3 days in the office 2 days from home. · Our client is an award winning, friendly & progr ...

  • eFinancialCareers

    Service Desk Analyst

    1 week ago

    eFinancialCareers London, United Kingdom

    Our client is considered one of the top macro-Hedge Funds in the world, the industry award-winning company want to grow their existing team based in London and are currently searching for a highly skilled Service Desk Analyst. The Service Desk Analyst willneed to provide support ...

  • Huntress

    Service Desk Analyst

    1 week ago

    Huntress London, United Kingdom

    Job title: Service Desk Analyst · **Salary**: £28-£32k · Location: London · One of my clients, who is a global Law practice, is currently seeking a Service Desk Analyst to join their IT team based in the city. · This role will suit someone with over 12 months experience working i ...

  • Involved Solutions

    IT Service Desk Analyst

    2 hours ago

    Involved Solutions London, United Kingdom

    **Job title**: IT Service Desk Analyst · **Contract**: Permanent · **Salary**:£40,000 + Benefits · **Location**:Hybrid based in The City of London · We are currently working with a law firm who are currently looking to bring in an IT Service Desk Analyst to support their lawyers. ...

  • Owen Daniels Consultancy

    IT Service Desk Analyst

    1 week ago

    Owen Daniels Consultancy London, United Kingdom

    **ROLE - IT Service Desk Analyst** · **LOCATION - West London** · **SALARY - £30,000 - £35,000** · **PERMANENT** · We have partnered with a global consumables manufacturing company based in West London who are going through a period of growth right now and are hiring for an IT Se ...

  • Tech Pursuit

    IT Service Desk Analyst

    5 days ago

    Tech Pursuit London, United Kingdom

    **Service Desk Analyst (1st Line) - 3 month contract - Day rate - Immediate start** · We have an exciting opportunity for a Service Desk Analyst to join a leading retail company. · This will be a 3 month contract, paying a competitve day rate and the company want an immediate sta ...

  • Computappoint

    IT Service Desk Analyst

    1 week ago

    Computappoint London, United Kingdom

    IT Service Desk Analyst - Azure, O365, ServiceNow - Perm - £45k + benefits and bonuses · **Skills: Azure, O365, Windows, MS Office, Active Directory, ServiceNow, Hybrid working model days per week onsite)** · A leading financial organisation are looking to hire a Senior IT Servic ...

  • Lorien

    IT Service Desk Analyst

    3 days ago

    Lorien London, United Kingdom

    IT Service Desk Analyst - 1st and 2nd Line - Insurance · - £20,000 - £25,000 · - Permanent · - 5 days on site - Liverpool St area. · - Will suit someone junior in their career · - Diverse Company culture · We are working with a global brand in the insurance market that is looking ...

  • Venn Group

    Service Desk Analyst

    2 hours ago

    Venn Group London, United Kingdom

    **Service Desk Analyst opportunity** · **Agency Reference Number: 66384** · Venn Group is working with a large organisation in London who are looking to expand their Service Desk Team · **Day rate**:£90 - £150 (dependent on experience) · **Location**:London** · Length**:3 months ...

  • HARTLEYCO LTD

    IT Service Desk Analyst

    1 week ago

    HARTLEYCO LTD London, United Kingdom

    I'm currently hiring for an IT Service Desk Analyst on behalf of a Managed Services Provider based in West London. · You will be responsible for service desk support around predominantly Microsoft technologies. · Below are the key skills (in order of importance): · - Windows 10/1 ...

  • HARTLEYCO LTD

    IT Service Desk Analyst

    1 week ago

    HARTLEYCO LTD London, United Kingdom

    I'm currently hiring for an IT Service Desk Analyst on behalf of a Managed Services Provider business based in West London. · You will be responsible for service desk support around predominantly Microsoft technologies. · Below are the key skills (in order of importance): · - Win ...

  • Huntress

    Service Desk Analyst

    3 days ago

    Huntress London, United Kingdom

    **Job title**: Service Desk Analyst · I am excited to share that I am currently recruiting for a Service Desk Analyst for a fantastic client of mine who operates within Financial Services sector. · **Core responsibilities**: · - To provide 1st & 2nd line IT support to the company ...

  • eFinancialCareers

    Quantitative Desk Analyst

    5 days ago

    eFinancialCareers London, United Kingdom

    Join us as a Quantitative Desk Analyst · - You'll use your development expertise on highly technical and specialist aspects of the analytics library · - Day-to-day, you'll combine solving analytical problems with having a direct impact on trading activity, while making sure analy ...

  • Nigel Frank International

    Service Desk Analyst

    1 week ago

    Nigel Frank International London, United Kingdom

    **Service Desk Analyst-London-up to £40,000** · This client is an established client of Nigel Frank who are currently recruiting for a Service Desk Analyst (1st/2nd Line). They are an established Insurance company and have just stepped into the Azure space. · This client is part ...

  • Top To Toe

    IT Service Desk Analyst

    5 days ago

    Top To Toe London, United Kingdom

    Working as part of the TECHNICAL SERVICES team for a leading provider of retail / point of sale software in the UK, your primary role will be to respond to and resolve customer issues and queries, both with our own software (full training will be provided)as well as general hardw ...

  • Owen Daniels Consultancy

    Senior IT Service Desk Analyst

    1 week ago

    Owen Daniels Consultancy London, United Kingdom

    **ROLE - Senior IT Service Desk Analyst** · **LOCATION - West London** · **SALARY - £40,000 - £45,000** · **PERMANENT** · We have partnered with a global consumables manufacturing company based in West London who are going through a period of growth right now and are hiring for a ...

  • Comtecs Ltd

    Junior IT Service Desk Analyst

    1 day ago

    Comtecs Ltd London, United Kingdom

    Junior IT Service Desk Analyst / Junior IT Helpdesk Engineer - ServiceNow, Ticket Management, AD/GPo/AzureAD, O365, MS OneDrive, MS Teams, Wireless Network Connections, Mobile Devices, IT Customer Service (Internal Users). Permanent, South East London (3Days per week onsite, 2 da ...

  • Morgan Hunt Recruitment

    Tis Service Desk Analyst

    2 hours ago

    Morgan Hunt Recruitment London, United Kingdom

    **TIS Service Desk Analyst · North London - onsite · Hourly rate contract** · **Offering £15 - £20 Per Hour** · **Initial 1 month contract with possible extension** · **Client · - **My client is a leading Further Education organisation who are looking for a TIS Service Desk Analy ...

  • Morgan Philips Specialist Recruitment

    Service Desk Analyst X5

    2 hours ago

    Morgan Philips Specialist Recruitment London, United Kingdom

    **Service Desk Analyst** · My client is wanting to employ several (x5) Service Desk Analysts to join their busy fast paced environment. You will be expected to provide good customer services skills, deal with 1st and 2nd line support queries to end users. This role will be workin ...