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    Dietitian / Registered Nutritionist Weight Loss Coaching Team Lead - London, United Kingdom - Menwell Limited

    Menwell Limited
    Menwell Limited London, United Kingdom

    6 days ago

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    Description

    The role is full-time, 37.You will support the development and training of our weight loss coaches from onboarding new starters, to up-skilling for new services and driving continuous improvement.

    As one of our experienced Weight Loss Coaches, you will support our customers on their weight loss journeys through 1-to-1 coaching, messaging, and creating content.

    You will work closely with the Head of Weight Loss Coaching to ensure robust clinical governance, quality standards, strong customer outcomes and data reporting.

    Support customers on their weight loss journey either through 1-to-1 coaching (video & telephone) and asynchronous messaging.
    Fortnightly line management of your team of coaches with 1:1s
    Manage and escalate customer complaints and serious adverse events to the appropriate members of the company
    Work closely with the Head of Weight Loss Coaching to ensure quality assurance, clinical governance, strong customer outcomes (weight loss, customer satisfaction, retention, etc) and data reporting which evidences our results
    Registered Dietitian (HCPC) or Registered Nutritionist with the Association for Nutrition (ANutr/RNutr) with a minimum of 2 years' direct experience supporting adults in weight loss
    Minimum of 1 year of team management experience
    Thrives in a fast-paced environment and is self-motivated to deliver high-quality work every day
    Private medical insurance
    ~£Hybrid role based in Bermondsey 1 day a week with breakfast and lunch once a week
    ~ Cycle to work scheme
    ~ Electric car scheme
    ~25 days holidays and generous parental leave & flexible working policies
    ~ Join in the early stages of one of the most promising start-ups in the health & wellness space

    Interested candidates are invited to submit their applications through our online portal
    MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic.

    Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

    We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

    We're destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one's health and wellbeing.


    Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months.

    After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space.

    This is an exciting time to join the UK's fastest-growing healthtech and help supercharge our mission.


    Websites:
    Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer.

    We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership.

    This applies to all decisions related to hiring, training, remuneration, promotion and discipline.

    We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.

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