- Governance and reporting
- Planning
- Risks, assumptions, issues, dependencies, and decisions
- Methodology
- Change control
- User acceptance testing
- Cutover management
- Create and manage an integrated programme plan across the process, delivery and change workstream.
- Manage delivery of programme deliverables across each workstream.
- Conduct thorough dependency mapping exercises to identify critical interdependencies between workstreams and projects. Develop strategies to manage these dependencies effectively, mitigating risks and promoting smooth execution.
- Manage programme risks and issues with clear mitigation plans to resolve.
- Support programme director with providing updates to senior stakeholders and governing bodies (steering committees, operational committees etc)
- Provide strategic guidance and thought leadership to cross-functional teams, fostering innovation and driving continuous improvement.
- Manage delivery of key programme artifacts across all workstreams.
- Manage the SI relationships to ensure they efficiently and reliably deliver services and systems as per the contractual agreements.
- Manage scope and change control and provide visibility to the programme director of any impact to financials and timings to deliver.
- Own cutover management; responsible for defining the detail of the sequence of activities (plan) needed to cutover end users to the new solution. Managing all risks an issues that may arise.
- Experience of implementing multiple systems including CRM (Salesforce), finance (e.g. NetSuite), professional services and associated integrations (e.g. Boomi).
- Multiple years of experience in IT programme management
- Strong leadership skills with the ability to inspire and motivate teams, while fostering a collaborative and inclusive work environment. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Experience of working in large scale IT delivering lead to order and order to cash processes.
- Exceptional leadership, stakeholder management time management, facilitation, and organisation skills
- Ability to be hand on and work in the detail as and when required.
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IT Programme Delivery Lead - London, United Kingdom - JSS Transform
Description
IT Programme Delivery Lead
My Global Software & Technology client is looking for an IT Programme Delivery Lead, who will be responsible for planning and managing the implementation of a new programme.
The programme is delivering transformation across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve). This will involve implementing a new CRM (Salesforce), Finance System (NetSuite) and a number of Integrations (Boomi).
You will work closely with the programme director, sponsors, workstream leads, project team and cross functional business teams on:
Role Responsibilities
Consulting experience required ideally within a Big 4 firm
Skills & Experience