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    Customer Services Executive - England, United Kingdom - Talentsure

    Talentsure
    Talentsure England, United Kingdom

    2 weeks ago

    Default job background
    Description
    Customer Service Executive / Scheduling Assistant

    Salary:
    £30,000 per annum, plus bonus

    Hours:
    Monday – Friday between 7.

    Contract:
    Full Time, Permanent

    Are you an experienced customer service professional with some experience of working with the trades industry? They are looking for a Customer Service / Scheduling professional to join their expanding team.

    As a Customer Service Scheduling Executive, you will be required to schedule appointments via call/email/chat for drainage experts to resolve customer drainage issues.

    Provide excellent customer service in a fast-paced environment.
    Managing multiple tasks, i.e. multiple web chat conversations at the same time
    Diary management / scheduling appointments.
    Speaking with Drainage Engineers to arrange the callout to the customer.
    Previous experience working within a fast paced customer service environment.
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