Jobs
>
London

    Client Services Representative - London, United Kingdom - FIS

    FIS
    FIS London, United Kingdom

    Found in: Talent UK C2 - 4 days ago

    Default job background
    Experienced (relevant combo of work and education)
    Description

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor of Commerce/Business

    Travel Percentage :

    0%

    Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

    What you will be doing:

    • Serves as primary point of contact for internal and external clients and various departments/divisions to resolve outstanding issues, comply with customer requests, and respond to client inquiries.
    • Provides support in research and resolution of problems and inquiries.
    • Interfaces with clients to determine present and future needs and discusses progress toward solutions.
    • Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.
    • Prepares monthly and quarterly sales and departmental reports.
    • Keeps abreast of new products/services and changes to existing products/services.
    • Maintains comprehensive knowledge of applicable products, services, and company policies and procedures.
    • Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments.
    • Other related duties assigned as needed.

    What you bring

    • Communicates ideas both verbally and in written form in a clear, concise and professional manner
    • Requires working knowledge of FIS products/services as well as general banking operations and procedures
    • Ability to understand and apply concepts
    • Ability to handle projects commensurate with job expectations
    • Requires excellent presentation, writing, organizational, analytical and problem solving skills
    • Requires human relations, negotiation and documentation skills
    • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
    • Flexibility, versatility, dependability

    What we offer you:

    • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
    • A modern, international work environment and a dedicated and motivated team
    • A broad range of professional education and personal development possibilities – FIS is your final career step
    • A competitive salary and benefits
    • A variety of career development tools, resources and opportunities
    • The chance to work on some of the most challenging, relevant issues in financial services & technology

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    #pridepass

  • Concentrix

    Customer Service Representative-Remote

    Found in: Talent UK C2 - 4 days ago

    Concentrix London, United Kingdom Full time

    Description · * MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY * · DESCRIPTION D'EMPLOI · Le représentant du service à la clientèle – à domicile (travail à la maison) (bilingue : français / anglais) travaille à domicile et s'interface avec les clients via des appels entrants ...

  • Swipe Say Easy

    Customer Service Representative

    Found in: Appcast UK C C2 - 2 days ago

    Swipe Say Easy London, United Kingdom

    We are actively looking to hire 10 customer service representatives. We are an elite outsource marketing firm operating in London, specializing in brand awareness and driven by motivated employee. · Responsibilities · Our environment is fun, vibrant, & hard working; which makes ...

  • The Skin Diary

    Customer Service Representative

    Found in: Ziprecruiter UK C2 - 3 days ago

    The Skin Diary London, United Kingdom

    Job Description · Customer Service Representative · About Us: The Skin Diary is a rapidly growing startup within the medical-grade skincare industry. Our mission is centered around promoting proaging through our innovative product offerings. We are committed to providing an excep ...

  • Swipe Say Easy

    Customer Service Representative

    Found in: Ziprecruiter UK C2 - 6 minutes ago

    Swipe Say Easy London, United Kingdom

    Job Description · We are actively looking to hire 10 customer service representatives. We are an elite outsource marketing firm operating in London, specializing in brand awareness and driven by motivated employee. · Responsibilities · Our environment is fun, vibrant, & hard work ...

  • iO Associates - UK/EU

    Customer Service Representative

    Found in: Appcast UK C C2 - 3 days ago

    iO Associates - UK/EU England, United Kingdom

    I am working with a telecom distributor that works with MSP's to improve their growth to find a Customer Representative to join their team. My client is spread across the UK and therefore you do not need to be based in a certain location for this opportunity as it is remote · You ...

  • Shenley Recruitment

    Customer Services Representative

    Found in: Talent UK 2A C2 - 2 days ago

    Shenley Recruitment London, United Kingdom Contract

    CUSTOMER SERVICES REPRESENTATIVELocation: London SW6Salary: £26,000 to £27,000 p.a.Mondays work from home 09:00 – 5:30Tuesday – Thursday we work from our offices 9:00 – 5:30 with 1 hour lunchHalf day on Fridays (1:00 – 5:30) and a half day on a weekend (work from home)Our client ...

  • Premier Work Support

    Customer Service Representative

    Found in: Jooble UK O C2 - 5 days ago

    Premier Work Support United Kingdom

    Our client, a prestigious world class events venue, are looking for a professional, experienced Service Desk Representative with exceptional customer service skills for an ongoing, temporary assignment. The Service Desk Representative plays a crucial role in ensuring all visitors ...

  • WasteTrade

    Customer Service Representative

    Found in: Ziprecruiter UK C2 - 5 days ago

    WasteTrade London, United Kingdom

    Job Description · Customer Service Representative · About Us: · WasteTrade is a dynamic and innovative platform transforming the waste management and recycling industries. Our mission is to connect businesses and streamline the trade of waste and recycled commodities globally. As ...

  • Illuminate Recruitment Ltd

    Customer Service Representative

    Found in: Appcast UK C C2 - 2 days ago

    Illuminate Recruitment Ltd London, United Kingdom

    Customer Support Advisor · 12 month FTC, 4 days in Office, Fridays working remotely. · We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member. · Reporting to the Contact Centre Team Lead, the Customer Supp ...

  • Aylesbury

    Customer Service Representative

    Found in: Jooble UK O C2 - 4 days ago

    Aylesbury United Kingdom

    Customer Service Representative · On-going temporary contract · Hours: Monday to Friday & · £12.89 per hour · Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. · We have a great opportunity for a Customer Service Representa ...

  • Unipharmedtech

    Customer Service Representative

    Found in: Jooble UK O C2 - 6 hours ago

    Unipharmedtech United Kingdom Full time

    Customer Service Representative (UK) page is loaded · Customer Service Representative (UK) · Apply locations Manchester Office time type Full time posted on Posted Yesterday job requisition id JR The advertising close date for this vacancy is Tuesday, 16th April 2024 · The Role ...

  • D R Newitt Recruitment

    Customer Service Representative

    Found in: Ziprecruiter UK C2 - 2 days ago

    D R Newitt Recruitment London, United Kingdom

    Job Description · Job Title: Customer Service Associate - (Fluent Dutch or German Speaking & Writing) · Location: London, UK · Salary: Up to £40,000 · Hours: Monday to Friday (Hybrid) · *Please note that this vacancy does not offer sponsorship or able to accept candidates on PSW ...

  • Bank of Montreal

    Customer Service Representative

    Found in: Jooble UK O C2 - 4 days ago

    Bank of Montreal London, United Kingdom

    Customer Service Representative page is loaded · Customer Service Representative · Apply locations London, ON, CAN time type Part time posted on Posted Yesterday job requisition id R Application Deadline: · 05/05/2024 Address: · 643 Commissioners Rd East Job Family Group: ...

  • LV=

    Customer Service Representative

    Found in: Jooble UK O C2 - 3 days ago

    LV= United Kingdom

    Customer Service Representative · We are currently advertising for a variety of lengths of contracts from 6 months, 12 months to permanent. · At LV= Life and Pensions, we're fully committed to ensuring that our customers trust us to protect their families, finances, and futures ...

  • Illuminate Recruitment Ltd

    Customer Service Representative

    Found in: Ziprecruiter UK C2 - 1 day ago

    Illuminate Recruitment Ltd Greater London, United Kingdom

    Job Description · Customer Support Advisor · 12 month FTC, 4 days in Office, Fridays working remotely. · We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member. · Reporting to the Contact Centre Team Lead, th ...

  • Hr365

    Customer Service Representative

    Found in: Jooble UK O C2 - 4 days ago

    Hr365 United Kingdom

    As a Customer Service Representative (L1), your primary responsibilities are to assist our clients in LiveChat, call support and on tickets. · Location: Remote, IND (Bangalore), UK (London) · Commitment: Full-Time · Shift 1 (Morning Shift): Timing: 6:00 AM to 2:00 PM (8 hours ...

  • Autajon Packaging

    Customer Services Representative

    Found in: Jooble UK O C2 - 4 days ago

    Autajon Packaging United Kingdom

    This is an exciting opportunity to join our growing Account Management team, currently consisting of 2 Customer Service Account Managers and 2 Sales Administrators who report into the Head of Account Management. · As an Customer Services Representative in our Account Management ...

  • Holiday Financial Services Corporation

    Customer Service Representative

    Found in: Jooble UK O C2 - 5 days ago

    Holiday Financial Services Corporation United Kingdom

    The Customer Service Representative provides efficient and accurate services to customers including, but not limited to, processing loan applications, daily transactions, delinquency management, and loan solicitations. They also profile new and existing customers to suggest and o ...

  • Phee Farrer Jones

    Customer Service Representative

    Found in: Talent UK C2 - 4 days ago

    Phee Farrer Jones London, United Kingdom Full time

    The client is a leading online gaming company who were first established back in 1999. The company are known for running weekly competitions, to give customers the opportunity to win their Dream Car along with cash prizes and luxury lifestyle rewards. · As the customer service r ...

  • Swipe Say Easy

    Customer Service Representative

    Found in: Jooble UK O L C2 - 5 days ago

    Swipe Say Easy London, United Kingdom

    We are actively looking to hire 10 customer service representatives. We are an elite outsource marketing firm operating in London, specializing in brand awareness and driven by motivated employee.ResponsibilitiesOur environment is fun, vibrant, & hard working; which makes our tea ...