- Timing: 6:00 AM to 2:00 PM (8 hours) IST
- Timing: 2:00 PM to 10:00 PM (8 hours) IST
- Timing: 10:00 PM to 6:00 AM (8 hours) IST
- Must have experience working in the web hosting industry for at least 18 months
- Intimate knowledge of cPanel/WHM, Plesk, Directadmin
- Strong customer service skills
- Excellent verbal and written English communication skills
- Strong desire to grow technical skills
- Experience troubleshooting Linux servers and applications (CentOS, CloudLinux)
- Experience with WordPress and other open-source CMS's is preferred
- Familiarity with standard web hosting services (PHP, MySQL, FTP, DNS, sFTP, SSH, mod_sec)
- Patience and perseverance to provide exceptional technical support to non-technical users via LiveChat and tickets.
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Customer Service Representative - United Kingdom - Hr365
Description
As a Customer Service Representative (L1), your primary responsibilities are to assist our clients in LiveChat, call support and on tickets.
Location: Remote, IND (Bangalore), UK (London)Commitment: Full-Time
Shift 1 (Morning Shift):
Qualifications and Skills:
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