Jobs

    Ocean Import Specialist - Sale, United Kingdom - Swift Specialist Recruitment Ltd

    Swift Specialist Recruitment Ltd
    Swift Specialist Recruitment Ltd Sale, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description
    SSR are currentky seeking an Ocean Import Specialist for one of our leading logistics clients based in Sale, Manchester. This is a permanent position.


    Job Duties:

    • Ensuring all required milestones on connect are completed on time.
    • Setting an example of good working practice and showcasing excellent customer service.
    • Liaising with relevant team leader on all matters relevant to that department/ account.
    • Ensuring the regular filing of completed jobs.
    • To recognise any changes in customers shipping down trends and report to Supervisor/General Manager
    • Ensuring that all invoices are raised for the relevant customer on time.
    • Ensuring that all purchase invoices are accrued for correctly and passed on time.
    • To be familiar with the S.O.P.'s of all the accounts handled.
    • Act as a back-up for any member of the team if necessary.
    • To report on customer performance and identify any change in support.
    • To promote compliance across the department/section.
    • To assist with customer queries/complaints and raise to Team Leader/Supervisor if required.
    • To ensure the correct profit and loss is monitored for the accounts handled.
    • To ensure all issues are communicated to Supervisor or General Manager
    • To ensure at all times, the interest of the business is taken into account.
    • Ensure all emails and correspondence is replied to in a timely manner.
    • To ensure a complete and full handover is provided to team leader in the event of any planned holiday or absence
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