- Minimum of 3 years of experience in service design or related roles
- Experience of blueprints and customer journey mapping
- Proficiency in design thinking and human-centred design methodologies
- Strong portfolio showcasing your service design work and its impact on the customer experience
- Excellent communication and presentation skills, with the ability to effectively communicate design concepts and insights to stakeholders at all levels of the organization
- Strong analytical skills, with the ability to use data and metrics to inform design decisions
- Experience using design, prototyping, and research tools
- Prior experience in a corporate or agency environment is preferred
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Experience Designer
1 week ago
Royal London Group Edinburgh, United Kingdom**Job Title**: Experience Designer · **Contract Type**: Permanent · **Location**: Edinburgh · **Working style**: Hybrid 50% home/office based · **Closing date**: 8th May 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will b ...
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Experience Designer
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Sainsburys Edinburgh, United Kingdom**Experience Designer** · N7) · **In a nutshell** · The Experience Designer is responsible for the creation of digital designs (conceptual through to actual) for a portfolio of the Banks' digital products. This may include our transactional and non-transactional websites and apps ...
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Experience Designer
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Royal London Group Edinburgh, United Kingdom**Job Title**: Experience Designer · **Contract Type**: Permanent · **Location**: Edinburgh · **Working style**: Hybrid 50% home/office based · **Closing date**: 3rd June 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will ...
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Customer Experience Designer
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Senior Experience Designer
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User Experience Designer
1 week ago
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Customer Experience Design Lead
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Customer Experience Design Lead
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Explore Group Edinburgh, United KingdomCustomer Experience Design Lead - Hybrid - £650 inside IR35 · We're currently working with a key client on an exciting project, who are looking for a Customer Experience Lead to come and be a pivotal part of the team. · Experience implementing and shaping design strategy and cust ...
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Senior User Experience Designer
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Lead User Experience Designer
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M&G plc Edinburgh, United KingdomAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to m ...
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Experience Designer
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eFinancialCareers Stirling, United KingdomAt M&G our purpose is **to **help people manage and grow their savings and investments, responsibly.** As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities ...
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Experience Designer
1 week ago
Royal London Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 3rd June 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsible f ...
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Experience Designer
2 weeks ago
Royal London Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 8th May 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsible f ...
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Experience Designer
1 week ago
Royal London Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 3rd June 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsibl ...
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Experience Designer
1 week ago
Royal London Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 3rd June 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsibl ...
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Experience Designer
4 days ago
Royal London Edinburgh, United KingdomPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Experience Designer · Date: 24 May 2024 · Location: Edinburgh, GB · Company: Royal London Group · Job Title: Experience Designer · Contract Type: Permanent · Location: Edinbur ...
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Experience Designer
1 week ago
Royal London Group Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 3rd June 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsible for ...
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Experience Designer
3 weeks ago
Royal London Group Edinburgh, United KingdomJob Title: Experience Designer · Contract Type: Permanent · Location: Edinburgh · Working style: Hybrid 50% home/office based · Closing date: 8th May 2024 · Royal London is seeking a highly skilled Experience Designer to join our team. In this role, you will be responsible for ...
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Experience Designer
1 day ago
M&G plc Stirling, United KingdomAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to m ...
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User Experience Designer
1 week ago
BWD Search & Selection Edinburgh, United KingdomExperience Designer (UX Designer) · Edinburgh, Hybrid working · £45,000 - £55,000 Basic + bonus & benefits. · Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like t ...
User Experience Designer - Edinburgh, United Kingdom - BWD Search & Selection
Description
Experience Designer (UX Designer)
Edinburgh, Hybrid working
£45,000 - £55,000 Basic + bonus & benefits.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Are you an Experience Designer with 3 years plus experience in this field or Service Design? Do you work for an established agency or corporate business? Would you like to change your role and work for a fantastic financial services firm, which gives you a platform to develop your skills and challenge yourself in a collaborative environment?
Your new role would be a challenging permanent opening as an Experience Designer based in Edinburgh, with hybrid working.
The role will lead the design and optimization of end-to-end customer journeys to ensure a seamless customer experience, you will document and present the service design process and outcomes, providing recommendations and guidelines for implementation and scaling.
In addition you will facilitate co-creation workshops and discovery sessions with users, customers, and stakeholders to generate ideas and concepts for service improvement or innovation, along with conducting user research and stakeholder interviews to understand the current state of a service, pain points, opportunities, and goals. User testing and feedback also form a key part to the role.
In order to qualify for this excellent opportunity, you will be in addition to the below requirements;