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Service Supervisor
2 days ago
Tesla Chelmsford, United KingdomWhat to Expect · Service Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential. ...
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Customer Service Supervisor
1 week ago
Eh20 Group Colchester, United Kingdom**About our exciting opportunity** · The Customer Service Supervisor will play a key role in leading the first line customer care team in delivering an outstanding customer experience. The team is the 'voice' of the company and provides support through inbound and outbound callin ...
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Customer Service Supervisor
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County Broadband Colchester, United KingdomAre you ready for an exciting new challenge with a successful Gold Standard full fibre network provider? · **A little bit about us.** · We're not like other broadband providers, and we really don't want to be. We are currently on a mission to ensure rural communities across East ...
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Customer Service Supervisor
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Ellis Mason Bishop's Stortford, United Kingdom_Ellis Mason_ have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **CUSTOMER SERVICE SUPERVISOR**. · This role is for an experienced supervisor and would suit someone who would be keen to progress into the management role with ...
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Advice Service Supervisor
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Citizens Advice Harlow, United Kingdom**Position**: Advice Service Supervisor · **Location**: Harlow · **Closing date**: 17 May 2024 · **Role details**: · Job title: · Advice Service Supervisor · **Location**: · Harlow · **Salary**: · Up to £32,000 depending on experience · Salary pro rata: · No · London allowance: · ...
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Customer Service Supervisor
1 week ago
Reed Procurement & Supply Chain Felixstowe, United Kingdom**Customer Service Supervisor** · **Location**: Felixstowe · **Salary**: up to 35k · Reed Procurement & Supply Chain are proud to be working with a well-established container transport company who now have a fleet of 500 vehicles serving all the UK's deeps sea container ports, ra ...
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Customer Services Supervisor
1 week ago
Uniserve Felixstowe, United Kingdom**Do you thrive in a fast-paced logistics environment and enjoy building strong relationships?** · **Uniserve** is seeking a **Customer Services Supervisor** to join our team at our excellent facility in Felixstowe (FMDC). In this role, you'll be responsible for maintaining and d ...
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Domestic Services Supervisor
1 week ago
The Princess Alexandra Hospital NHS Trust Harlow, United KingdomAs the Domestic Services Supervisor you will be responsible for the day to day line management and supervision of the team of domestics, including allocation of work areas, training and ensuring the rosters are covered at the Princess Alexandra Hospital whilst maintaining and sus ...
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Customer Services Supervisor
1 week ago
Uniserve Group Felixstowe, United KingdomBased at our excellent facility in Felixstowe (FMDC) the role of the Customer Services Supervisor will be to maintain and further develop quality relationships with existing customers and also our other business units. Collating the necessary information from internal departments ...
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Customer Services Supervisor
1 week ago
Uniserve Holdings Limited/ 0002 - Uniserve Limited/ UniUK Ardagh/ 8018 - UniUK Ardagh Traction Felixstowe, United Kingdom**Do you thrive in a fast-paced logistics environment and enjoy building strong relationships?** · **Uniserve** is seeking a **Customer Services Supervisor** to join our team at our excellent facility in Felixstowe (FMDC). In this role, you'll be responsible for maintaining and d ...
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Customer Services Supervisor
6 days ago
Uniserve Holdings Limited/ 0002 - Uniserve Limited/ UniUK/ 8016 - UniUK Central Overheads Felixstowe, United KingdomHey there, Customer Service Superstars · Are you ready to be part of our amazing customer service team? We're on the hunt for a dynamic and passionate Customer Services Supervisor to join the Uniserve family · Here's what you'll be doing in this thrilling role: · Help manage our ...
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Customer Service Supervisor
1 week ago
Uniserve Group Felixstowe, United KingdomThe Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as ensuring they provide excellent customer service and responding to customer inquiries and resolving issues or queries. · **Key Responsibilities**: · - ...
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Domestic Services Supervisor
2 days ago
Mid and South Essex NHS Foundation Trust Chelmsford, United KingdomWe are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team. · Are you an experienced Domestic? Do you want to use your skills and experience to help make a difference? · You'll be ...
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Guest Services Supervisor
6 days ago
Anderselite LTD Cambridge, United Kingdom Full timeWe are currently recruiting for Guest Services Supervisor for a permanent opportunity with a leading property management and real estate services firm in Cambridge. · In this role, you will oversee two primary areas of responsibility: · Community Engagement & Event Coordination: ...
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Domestic Services Supervisor
2 days ago
Mid and South Essex NHS Foundation Trust Chelmsford, United KingdomWe are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team. · Are you an experienced Domestic? Do you want to use your skills and experience to help make a difference? · You'll be ...
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School Cleaning Services Supervisor
6 days ago
Tenon FM Harlow, United Kingdom**ABOUT THE ROLE**: · We are currently recruiting for a motivated, reliable and customer focused Supervisor to supervise our team of Cleaning Operatives and the Cleaning Services that we provide to our valued client based at Passmores Academy, Traceys Road, Harlow, CM18 6JH. · ** ...
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Customer Service Assistant/supervisor
2 days ago
ROYAL HOSPITAL SCHOOL Ipswich, United Kingdom_The Royal Hospital School is a leading independent co-educational boarding and day school for year olds, set in 200 acres of Suffolk countryside overlooking the River Stour._ · The Royal Hospital School has the following vacancy required as soon as possible: · **Customer Service ...
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Mechanical Building Services Supervisor
5 days ago
Reed Hospitality Fornham All Saints, United KingdomAre you looking to work for a great company that recognises and looks after there staff. Also working in recession proof environment an who endorses training and progression · Look no More · Working on the metropolitan police contract (High security) based in West Bromptonyou wil ...
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Customer Services Senior Supervisor
1 week ago
Mid and South Essex NHS Foundation Trust Chelmsford, United KingdomWe are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team. · Are you looking for a challenge? Something to test your ability, strengths and staff supervision skills? · Do you fee ...
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Customer Services Senior Supervisor
1 week ago
Mid and South Essex NHS Foundation Trust Chelmsford, United KingdomWe are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team. · Are you looking for a challenge? Something to test your ability, strengths and staff supervision skills? · Do you fee ...
Customer Service Supervisor - Halstead, United Kingdom - Just Recruitment Group Ltd
Description
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
Key duties include:
Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Assisting with the onboarding of our new clients, working closely with the Management team
Support our managers to build and maintain the client relationship
Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients
To support the management team, manage client expectations of our capabilities, including actual and potential service achievement
Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery
Processing daily system errors
Providing software templates to our clients
Updating rates on our software
Escalating issues to the relevant managers
Taking responsibility for complex queries
Requirements for this role:
Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and emails
Ability to demonstrate a high level of professionalism, integrity, and commitment
Ability to maintain accurate records and file notes
Strong administration and organisational skills
Ability to manage conflicting priorities, calmly and pragmatically
To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role.
