- Respond to system monitoring alerts.
- Maintain accurate data customer datawithin our systems.
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IT Apprentice Support Engineer - United Kingdom - Theitp
Description
Ourclient is recruiting for an Apprentice IT Engineer to join their team in Ilkley, West Yorkshire LS29.The Level3 Information Communication Technician apprenticeship programme that we are offerin g , will allow you tokick-start your career in an industry that is constantly evolving, dynamic andtransformational.
We specialise in Cloud-Hosted Services and Virtual, Private Wide AreaNetworks for Businesses.
That means you gain affordable access to the most up-to-date technologyavailable, and there are no expensive servers to buy, house or maintain for anyof our services.
Apprentice Engineer
First point of contact answering customer phone calls, supporting thecustomer base to provide an outstanding customer experience
Technical Support:
Desired Qualities,Skills and Knowledge:
Knowledge & Training:
Attend virtualtraining sessions from the training provider as well as joining calls withtheir progress management coordinator/skills coach every 4 weeks.
escalations or complaints from the customer.About ITP We help employers develop their best talentand inspire the next generation through apprenticeships, mentoring andtraining, we're plugging the UK's digital skills gap to provide a workforce forthe future.
Once we receive your application, one ofour team will be in touch to help you with the next stage.