Account Executive - Chester, United Kingdom - Sykes Cottages

Sykes Cottages Chester, United Kingdom

Found in: SonicJobs Direct Apply UK - 2 days ago

Full time Construction / Facilities

Description

Are you a natural at building rapport? Have a talent for resolving issues? Looking to showcase your skills within a fantastic team during one of our busiest seasons to date?

We are seeking our newest service-driven, organised professionals to join our vibrant, high-energy Property Services Team at our Chester head office. Joining our newly-created team, you will be on the frontline of our business, coordinating the day-to-day operations of our property services maintenance and housekeeping teams, acting as the primary contact for scheduling maintenance and housekeeping related workflow within property services across our Regional Brands and Sykes Holiday Cottages properties.

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits

Paying a salary of £22,308 per annum
Shifts covering 5 days out of 7, Mon-Sat, 9am-5.30pm and Sun, 10am-6pm.
Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
A flexible hybrid-working policy, with a min two days a week from our Chester head office
An enhanced maternity and paternity policy
Inclusive and supportive work environment
Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Study support for additional qualifications, courses and accreditations
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
On-site gym at our Chester HQ
Regular social events including weekly Breakfast Club and 'Bring your Dog to Work' day

Working as a key member of our newly created HUB team, our newest Property Services Coordinator will ensure the daily running's of our property services and maintenance teams, hosting daily meetings with Maintenance Managers across our Regional Brands and Sykes Holiday Cottages, building rapport with Owners, creating excellent relationships with tradesman and suppliers and progressing guest complaints to your Line Manager.

Other adhoc responsibilities will see you administering compliance documents, scheduling property checks, administering recharges and distributing work to the Brands and Sykes teams. This is the perfect opportunity for those able to stay organised and focussed to resolve issues quickly and accurately as you liaise with customers, owners and suppliers to complete work and direct arrange or assist with scheduling third party services so properties remain compliant and suitable for letting.

All we ask you to have the following key skills:

Excellent customer service skills
Excellent verbal and written communications
Excellent organisational skills
Great attention to detail
Ability to problem solve
Forward thinking
Task management
Skilled in Enterprise, KEA and Excel
IT literate and familiar with different internal company systems

Although standouts will also have:

Confidence to speak to owners regularly
Knowledge of the brands and Sykes properties
Knowledge of trades
Good under pressure
Strong resolution skills
Holiday let/hospitality industry experience.
Knowledge of basic Property Maintenance

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply

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