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    Helpdesk Administrator - London, United Kingdom - paretofm

    paretofm
    paretofm London, United Kingdom

    2 weeks ago

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    Description

    Helpdesk Administrator

    Salary:28000

    Location:Central London SW1A

    Pareto arecurrently looking for a Helpdesk Administrator to join us on a Fulltime basis to be based in CentralLondon.

    Responsibilities to includebut not limitedto:

    • Monitoring theFacilities Helpdesk email and loggingjobs;
    • Actively monitoringopen jobs including chasing engineers for updates and allocatingjobs to engineers;
    • Raisingpurchasing orders for engineers and other team members asrequired;
    • Allocating PPMtasks toengineers;
    • Scanningcompliance documentation (inhouse andsubcontractor);
    • Reviewingdocumentation and raising any issues to either the Technical SiteManagers or Contractor ComplianceManager;
    • Monitoring up andcoming inspections and coordinating dates with subcontractors andTechnical siteManagers;
    • Following upwith subcontractors paperwork/certificates in relation to completedinspections;
    • Raisingremedial actions followinginspections;
    • Assisting theTechnical site Managers with the raising of quotes asrequired;
    • Logging monthlyovertime for approval by the AccountDirector;
    • Assessingcompleteness and appropriateness of subcontractorRAMS
    • Supervisingsubcontractors ensuring all H&S rules are adheredto
    • Completing spot auditson subcontractors to ensure they are working with siterules
    • Completing spotaudits on the Pareto engineers to ensure they are working to siterules
    • Completing regularaudits on Pareto engineer risk assessments forcompleteness
    • Monitoringand ensuring engineer training records are up to date

    Key Requirements:

    • Previousadministrative experiencedesirable
    • Previoushelpdesk experience isdesirable
    • Previousexperience overseeing contractorsrequired
    • Demonstratestrong administrationskills
    • Strong IT skillsincluding MicrosoftOffice
    • Excellent telephoneand email manner with solid communication and interpersonalskills
    • Attention todetail
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