Jobs

    Compliance Administrator - Glasgow, United Kingdom - Anderson Knight

    Anderson Knight
    Anderson Knight Glasgow, United Kingdom

    4 weeks ago

    Default job background
    Permanent, Full time
    Description
    Anderson Knight are pleased to be working with a financial services company based in Glasgow. They're looking to recruit a compliance administrator to join heir Legal Team.

    Key Responsibilities:
    As a Compliance Administrator, you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction


    Your responsibilities will include:

    • Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards.
    • Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
    • Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation.
    • Communicating with third parties and customers via email and telephone to gather necessary information.
    • Providing support for wider Compliance Team activities as needed.

    Essential Experience:

    • Attention to detail
    • Strong communication skills
    • Experience using Microsoft applications
    • Ideally worked in Financial Services before
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