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    Head of Business Support - London, United Kingdom - University of East London

    University of East London
    University of East London London, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    Full time
    Description

    Do you have proven experience of supportinga Director and professional team working in a fast-pacedenvironment? Are youlooking for a challenging role in an environment that is open, vibrant and welcomes new ideas? Then join the University of East London asHead of Business Support.

    There are big changes happening at the University of East London. 125 years old and committed to driving diversity in the 5.0 talent pipeline, we work in partnership to promote talent wherever it is found and strive to create a balanced, inclusive and green future. Our Strategic Development and Delivery directorateplays a big part in that future. Bringingcolleagues together from across the University into one function to form service areas that include Data, Insights &Decision Support; Strategy & Performance; Portfolio & Benefits; and Change & Improvement, the aim is to combine our specialist expertise and sector knowledge to help deliver our strategy 'Vision 2028' and beyond.

    As Head of Business Support and a member of the Senior Leadership Team (SLT) you will lead a team of business support professionals to deliver excellent service and operational support to the Strategic Development and Delivery team and their stakeholders. You will be responsible for leading, coaching, developing and mentoring the team, overseeing the day-to-day operations and service delivery, embedding processes and procedures and setting and role modelling the ways of working. You will act as the focal point for liaison and networking with central functions/schools and disseminate information quickly and effectively across the department. You will also maintain and own robust budget control alongside supporting the Director of Strategic Development and Delivery and SLT on a day-to-day basis.

    As well as supporting the team, among your many challenges will be the need to support the University to development andembed initiatives by being the main point of contact and SDD representative on a number of steering groups. You will help to lead and communicate key messages and actions on behalf of SDD and ensure all legal and mandatory activities are completed on time. Through collaboration with your colleagues, you will help to develop the team ways of working and key agenda items for team meetings and away days.

    To succeed, you will need proven experience in supporting a Director or senior leader and their team. You will also need demonstrable personal resilience and the ability to respond positively and lead others in situations of ambiguity and change.You will be a highly effective communicator at all levels, including influencing and persuading others, especially when working outside your sphere of responsibility. You will engender a culture of openness and sharing, with particular emphasis on working in partnership and building strong relationships at all levels within an organisation.You will need proven experience of financial and budgetary responsibility and be able to role-model excellence in service delivery through customer focus and continuous improvement.

    Joining the Strategic Development and Delivery directorate means you'll have access to a wealth of training, opportunities and exciting networking events. We're committed to investing in our people.

    So, if you have what we are looking for and are keen to take on anew challenge, apply today.

    At the University of East London, we aim to attract and retain the best possible staff and offer a working environment at the heart of a dynamic region with excellent transport links. You can look forward to a warm, sincere welcome, genuine camaraderie and mobility in an institution led with passion, visibility and purpose. Your impact, resilience and sense of collegiality will directly contribute to the University's future and those of the students whose lives you will touch and change forever. We also offer a great range of benefits including pension, family friendly policies and an on-site nursery and gym at our Docklands Campus.

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