- Ensure smooth execution of onsite services
- Pre-event client communications regarding technical requirements
- Full set-up and testing of software and equipment in house for onsite jobs
- Technical support at events
- Reporting live data and producing post-event reports
- Set up of 'dry hire' equipment (for client to use without onsite support from us) and providing remote support
- Contribute to the improvement of tech solutions, and developing new ones
- Maintain hardware and manage equipment logistics
- Produce documentation for systems
- General assistance to the team as required
- A higher-level qualification in an IT discipline or equivalent commercial experience within a technical role
- 18 months or more work experience
- Candidates must be competent in using relational databases and/or coding applications that interact with data
- Strong customer facing skills and communication
- Organised and disciplined approach to work
- Happy to work under pressure and to strict deadlines
- UK driving licence
- Working with API integration, SQL Server, HTML, CSS, Javascript, Python, VBA, Excel, Adobe Creative Suite, Flutter, Firebase, Google Cloud Platfrom
- Experience of hardware troubleshooting
-
Application Support Specialist
2 days ago
Reqiva Ltd Chessington, United KingdomReqiva is partnered with a leading software provider to the insurance sector worldwide. Their product is designed and delivered to help companies meet their need for a more realistic modelling for financial analysis and regulatory compliance. · They are looking to recruit someone ...
-
Computer Support Specialist
5 days ago
Wimbledon - AELTC Wimbledon, United Kingdom**Job details**: · - Posted 28 November 2023 · - Job type Permanent · - Team Technology · - Reference010125 · - Expiry 12 December 2023 · **Job description**: · We're looking for a Computer Support Specialist to join our Technology team. · **What you will be doing**: · - Provide ...
-
Customer Support Specialist
6 days ago
Adecco UK Hounslow, United Kingdom**Customer Support Specialist** · Based in Chiswick · Immediate start · Permanent position · **Salary**: £28,000 · Hours: Monday - Friday 9:00- 5:30pm · **Duties**: · - To assist Programme Administrators and Travel Managers with information or queries. · - To assist Programme Adm ...
-
Employment Support Specialist
5 days ago
Surrey Choices Ltd Walton-on-Thames, United Kingdom**Job Title: Employment Support Specialist** · **Location**: North Surrey covering Staines upon Thames, Walton on Thames and Sunbury areas · **Hours**: Full · - time, 37.5 hours per week · **Salary**: £25,260 to £26,680 per annum · **Do you want to make a difference to someone's ...
-
Customer Support Program Specialist
6 days ago
AGCO Stoneleigh, United Kingdom**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own** · **Customer Support Programme Specialist** · **Office Based - Stoneleigh, Warwickshire** · **Job Summary**: · We ...
-
Customer Support Specialist Uk
2 days ago
BOEING Hounslow, United KingdomAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...
-
Specialist Support Worker
1 week ago
Supporting Futures Consulting Ltd West London, United Kingdom**Role**: Specialist Support Worker · **Based**:West London · **Salary**: £17phr umb · **Start Date**:ASAP · **Duration**:Temp - minimum 3 months · **Hours**: Full Time (Monday to Friday) · Our client, a well respected charity dedicated to helping prevent homelessness and support ...
-
IT Support Specialist
4 days ago
Handle Recruitment London, United Kingdom**IT Support Specialist - Mayfair - £40K** · A rare opportunity has arisen with global sports media organisation who are looking an independent and experienced IT Support Specialist to assist onsite and remote staff with IT issues. · The role will be to provide IT support to the ...
-
Specialist Support Worker
6 days ago
Look Ahead Housing and Care Lambeth, United Kingdom**Job profile**: · - The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. · - **Job details**: · **Job details**: · Job reference · - REQ004957 · - Date posted · - 28/07/2023 · - Applic ...
-
Send Learning Support Specialist
1 week ago
Protocol Education Feltham, United KingdomAre you an experienced TA/Support Specialist looking to start work in the Feltham and Hounslow area? · Protocol Education is looking for experienced support staff to work with pupils with Severe Learning difficulties, profound and multiple learning difficulties, autism, and multi ...
-
Support Specialist
2 days ago
Lightspeed Commerce London, United Kingdom**Hi there Thanks for stopping by** · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · As part of Lightspeed's Support team, you will be the first point of contact with our customers, and therefore you will be ...
-
Support Specialist
1 week ago
Lorien London, United Kingdom**Project Administrator - Contract** · Working for a Financial Services Organisation as a Project Administrator to provide a full Administrative Support to the Project function within the various Projects and Programmes. Supporting the team in the delivery of the key activities r ...
-
Support Specialist
3 days ago
Sharp Brains Ltd London, United Kingdom**Job Summary**: · As a Techbar analyst you will assess, troubleshoot, and resolve employee requests in person as needed on a daily basis. Requests will vary from hardware and software to corporate infrastructure related issues requiring on-site analysis & resolutions. You'll pro ...
-
Support Specialist
2 hours ago
Healthtech-1 London, United Kingdom**We're on a mission to make the NHS the most advanced healthcare system in the world**: · The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we're on a mission to fix it with technology ...
-
Customer Support Specialist
3 days ago
Reed Business Support Croydon, United KingdomMy client, a national housing provider, seek experienced Customer Support Specialists to start temporary ongoing bookings immediately. · Main purpose of the role: · - To provide an excellent customer led service in the management and completion of the Housing Associations process ...
-
IT Support Specialist
1 week ago
BPP University City of London, United Kingdom**Providing specialist expertise to support in the smooth running of BPP's technology platforms** · The primary duty of the IT Support Specialist is to deliver IT services to BPP staff and student environments, ensuring effective delivery of hardware provision and technical suppo ...
-
Administrative Specialist/business Support 3
1 week ago
Pfizer Walton-on-Thames, United KingdomWhy Patients Need You · A career with us is about discovering breakthroughs that change patients' lives. A high performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. We need dedicated colleagues like ...
-
Customer Support Specialist
2 days ago
Office Angels Croydon, United Kingdom**Customer Support Specialist** · **Based: Croydon** · **Full Time - Permanent** · **Salary: £23,000** · **Monday to Friday, 9am to 5:0pm** · **Start date: ASAP** · **Benefits**: · - Weekly team lunches · - Weekly office drinks · - Quarterly team socials · - Great co-working spac ...
-
Specialist Support Worker
3 days ago
Look Ahead Housing and Care Westminster, United Kingdom**Job profile**: · - The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. · - **Job details**: · **Job details**: · Job reference · - REQ004746 · - Date posted · - 17/05/2023 · - Applic ...
-
Application Support Specialist
5 days ago
Opus Recruitment Solutions Knightsbridge, United KingdomLocation: Knightsbridge, UK · **Salary**: Up to £60,000 · Working Model: On-site ...
Onsite Tech Support Specialist - Kingston upon Thames, Greater London, United Kingdom - ConferenceBadges
Description
Company profile
From our base in Kingston, we provide event technology and print services for events globally.
We believe that the humble name badge is the catalyst for people connecting, often resulting in life changing relationships. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. This is the reason why live events exist.
Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it's delivered, are central to the attendee's first impression of the event.
We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also worked on a huge variety of events including many major car launches for automotive brands, the launch of a new floating city on the Red Sea, and a conference for healthcare professionals in San Francisco.
We're called on to provide systems and data expertise. We do this for many of the world's best-known brands on some fantastic live events.
To see a small sample of what we do, have a look at this recent video:
The role
To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you to hone a broad set of skills; setting up and supporting hardware, configuring software, data handling and customer skills.
You will receive hands-on, one-to-one training in setting up, configuring and delivering our technical solutions at live events. After developing the necessary skills you will be tasked with delivering these services at our customers' events worldwide, as part of our Onsite Tech Team.
The job offers an exciting opportunity to be involved in the fast-paced live events industry, delivering a consistently high level of service while working on new innovations.
There are numerous opportunities to travel, as we support events worldwide for some of the world's best known brands. You will get an insider perspective of working with a diverse range of industries.
You'll also have the opportunity to help develop our technology and then see first-hand the positive impact of those developments at future events.
We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting.
It's also hard work and deadline-driven, so to be successful in this role you will need to be organised, diligent and keep a positive mindset.
We're looking for a candidate who feels they share these values. In return they'll get a unique opportunity to work all over the world, and hone their customer-facing skills in tandem with their technical skills.
Responsibilities
Required skills and experience
Advantageous skills include any of the following (we don't expect you to have them all)
Location
Kingston upon Thames (we are 5 minutes walk from Kingston station).
