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Human Resources Coordinator
19 hours ago
United Airlines Hillingdon, United Kingdom**Description**: · At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all emplo ...
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Acquisitions and E-resources Coordinator
6 days ago
Royal Holloway University of London Egham, United Kingdom**Library Services**: · **Location**: · - Egham**Salary**: · - £31,896 to £37,442 per annum - including London Allowance**Post Type**: · - Full Time**Closing Date**: · hours BST on Sunday 14 May 2023**Reference**: · Full-Time, Permanent · Applications are invited for a dedicated ...
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Resource Coordinator
2 days ago
Amey Richmond, United Kingdom**Your New Role**: · We have a fantastic opportunity for a Permanent Resource Coordinator to join our Regional Accommodation Maintenance Service (RAMS) contract, part of the MOD's Future Defence Infrastructure Services (FDIS) based onsite at Catterick Garrison, North Yorkshire. · ...
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Human Resources Coordinator
2 days ago
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Human Resources Coordinator
1 week ago
Marriott International, Inc Slough, United Kingdom**Job Number** · **Job Category** Human Resources · **Location** Delta Hotels Heathrow Windsor, Ditton Road Langley, Slough, England, United Kingdom VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · We are loo ...
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Resource Coordinator
6 days ago
Visualization Maidenhead, United Kingdom Full time**About Visualization** · Established in 2005, Visualization is a trade-only technical solutions distributor. The company has evolved its Engineering services background, providing the value-add of fulfilment and distribution for its customers. · **Job overview** · This is an exc ...
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Resource Coordinator
1 week ago
Career Legal London, United KingdomJob Details · Our client, a leading economic consulting firms, providing law firms, corporations, and government clients with clear analysis of complex issues. Are looking to recruit a Resource Coordinator (work allocation) into their wider team on a permanent basis. · Working cl ...
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Resource Coordinator
19 hours ago
The Salvation Army London, United Kingdom**Working hours**: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London · **Interview date**:To be confirmed · Working within the Mission Resources department, we are looking for a **Resource Coordinator** to coordinate ...
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Resource Coordinator
1 week ago
MHA London, United Kingdom**Job Title** - Resource Coordinator · **Office** - London · **Who we are** · Here at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together. · As a Top 13 firm of chartered ...
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Resource Coordinator
2 days ago
Untold Studios London, United Kingdom**Resource Coordinator**: · Our Resource Coordinators work within our Talent team to support the smooth resourcing of artists and scheduling of projects. By being proactive, forward-thinking, and with excellent attention to detail you will help to ensure Untold Studios delivers t ...
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Resource Coordinator
1 week ago
Christy Media Solutions London, United KingdomAn in-house creative agency based at a major broadcaster in London is looking to recruit a Resource Coordinator on an initial 6 month contract basis. Within this role you will be the Broadcast Design and Production resource contact across the team, updating and monitoring the all ...
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Resources Coordinator
1 week ago
Axon Communications London, United Kingdom**About The Role**: · This role is about supporting the optimal resourcing of our business to enable us to deliver effectively across all our clients. · **Your responsibilities will include (but are not limited to)**: · - Supporting the senior leadership team to regularly plan ah ...
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Resourcing Coordinator
6 days ago
Queen Victoria Hospital NHS Foundation Trust East Grinstead, United KingdomFor further details of the role and essential person criteria please see the attached job description. ...
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Resource Coordinator
1 week ago
Cantello Tayler Recruitment Egham, Surrey, United KingdomResource Coordinator · Cantello Tayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham. The successful Resource Coordinator will be responsible for: · * Dispatching and controlling efficient schedules for all engineers · * Ensu ...
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Resourcing and Training Coordinator
1 week ago
Thomson Environmental Consultants Guildford, United Kingdom**Resourcing & Training Coordinator - Guildford** · We have an exciting opportunity for someone who is highly organised and an excellent communicator. Reporting to the Resourcing Manager, the Resourcing & Training Coordinator will support in resolving Ecology staff and equipment ...
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Human Resources Coordinator
4 days ago
Arnold & Porter London, United Kingdom**Human Resources Coordinator** · **Location: London** · We have an opportunity for a Human Resources Coordinator, which is a new role in our team that includes a diverse range of duties. · Your responsibilities will range from providing HR metrics/analytics to coordinating train ...
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Resourcing Support Coordinator
2 days ago
Willis Towers Watson London, United KingdomResourcing Support Coordinator · - London, GB · May 10, 2023 · Your main responsibilities will be as follows: · - Maintaining the team's resource management tool, ensuring information is accurate and up to date · - Working with the consultant resource team members to allocate tea ...
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Human Resources Coordinator
6 days ago
Hilton London Gatwick Redhill, United Kingdom**Human Resources Coordinator**: · - Up to £25,000 per annum · We are currently looking for a **Talent & Culture (HR) Coordinator** to support our Gatwick cluster of hotels - Arora Hotel Gatwick/Crawley, Hilton London Gatwick and Sofitel London Gatwick. · The **Talent & Culture ( ...
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Resource Optimization Coordinator
1 day ago
SmartAnalyst London, United Kingdom**Position Overview** · Putnam is looking to hire a Resource Optimization Coordinator who will oversee, manage, and execute all staffing and project assignments within our Putnam Evidence business. Resource management and project staffing is an integral part of how we drive succe ...
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Human Resources Coordinator
1 week ago
Marriott International, Inc London, United Kingdom**Job Number** · **Job Category** Human Resources · **Location** London Marriott Hotel Regents Park, 128 King Henry's Road, London, London, United Kingdom VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** ...
Customer Service Resource Coordinator - Staines-upon-Thames, United Kingdom - Concept
Description
UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
CUSTOMER SERVICE /HELPDESK REPRESENTATIVE
Egham/Staines Salary up to £28,000
One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continued success and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record working with pre sales for video conferencing video streaming and digital signage. Working shifts Monday- Friday covering 7am -7pm
Job Summary: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Key Tasks
Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works.
Checking system as your first job to ensure all engineers are logged in to resource management and on target * Liaising/chasing engineers throughout the day regarding SLA's
Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties * Updating CRM portal with eta's where applicable
Provide first point of contact for scheduling support
Central point of contact between Helpdesk and Service Engineers
Assist with retrieving engineer Service Reports
Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop.
Help support and manage Engineer Holiday/absence requests
Liaising between internal departments to resolve any customer issues
Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Document Owner: Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties
Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management
Carry out any other duties as requested by Management * Highlight any Training requirements for Engineers
Booking of engineering resource / Logistics / Travel
Raising of accurate escalations in a timely manner. General: * Relationship management with the FSE's. * Weekly Touch-point meetings, reports and chairing of conference calls. Other Skills: * Effective action and follow-up of required activities
A meticulous attention to detail * Administration and organisational skills * Commercial awareness * Excellent customer relations and interpersonal skills * Ability to take responsibility Desirable Skills: * Experience of incident based ticketing systems * Working closely with the Customer Service Manager to develop process and best practice. * Experience of CRM systems, (desirable to be Microsoft Dynamics
Experience in SAP and working in AV/VC technology with previous customer service experience
Benefits:
3% pension contribution (After 6 months probationary Period)
* 23 days holiday in first year
* Death in service (3x Annual Salary)
* Private medical insurance (After 6 months probationary period)
* Working for a company who has the infrastructure and resource to deliver the solutions
they sell, Cutting edge video conferencing solutions
* Join a company who will value you and your opinions
*Working hours: Rotational shift patterns Monday - Friday covering 7am - 4pm and 10am-7pm