Jobs
>
Milton Keynes

    Customer Support Engineer - Milton Keynes, United Kingdom - Zoho Corporation B.V.

    Zoho Corporation B.V.
    Zoho Corporation B.V. Milton Keynes, United Kingdom

    1 day ago

    Default job background
    Description

    Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.

    This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.

    About us

    Welcome to the fascinating world of Zoho, where innovation, efficiency, and customer-centric solutions converge to transform businesses across the continent. As one of the leading providers of cloud-based software and services, Zoho has been at the forefront of empowering organizations of all sizes to thrive in the digital age.

    Privately held and deeply committed to solving problems through global collaboration, our organisation believes in experimentation, iteration, and following your instincts.

    Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.

    Learn more about us, our customers, our story and our people.


    Key Responsibilities
    • Learn and master Zoho's suite of SaaS products to become a product expert.
    • Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
    • Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
    • Maintain accurate and detailed records of customer interactions and resolutions.
    • Contribute to the creation and improvement of support documentation.


    Requirements

    • Full professional proficiency in English.
    • 5+ minimum total experience required with 1-3 years of hands-on experience included.
    • Understanding of software programs; prior experience with SaaS products is an advantage.
    • Ability to learn quickly and adapt to evolving product features.
    • Excellent problem-solving and analytical skills.
    • Comfortable working in an office environment.
    Bonus Skills:
    • Previous customer support experience.
    • Basic programming knowledge.


    Benefits

    • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role
    • Continuous training and professional development opportunities
    • Supportive and inclusive work environment
    • Clear development plan in the short, medium and long run
    • Participation in coaching and mentoring schemes
    • Opportunity to work with a global team and contribute to the growth of a leading technology company
    It is important for the applicant to hold a national or EU passport, have a valid work authorisation and be within commutable distance.

    The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

    Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software
  • Verto People

    Dynamics 365 Support Engineer

    3 days ago

    Verto People Milton Keynes, United Kingdom Full time

    Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer required to join a global organisation. · The Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer will be responsible for all techni ...

  • Page Group

    Digital Technical Support Engineer

    2 days ago

    Page Group Milton Keynes, United Kingdom

    Support customers and internal sales with delivery of Connected Services and digital tools for technical delivery and onsite installations. Work alongside our Customer Service Global digitization team. · **Client Details** · One of the world's leading engineering companies which ...

  • IT Talent Solutions Ltd

    1st Line Support Engineer

    1 day ago

    IT Talent Solutions Ltd Milton Keynes, United Kingdom

    **Outside IR35**: · - **Temp to Perm (3 month contract topermanent )** · Our client is renowned and established School in Milton Keynes, they have a requirement for a 1st line IT Support Engineer to join them in 2023, ideally within the first or 2nd week of January. · **Please no ...

  • Lorien

    IT Support Engineer

    3 days ago

    Lorien Harpenden, United Kingdom

    **IT Support Engineer / Support Manager** · - Up to £32,750 · - Permanent · - Hertfordshire · - Diverse Company culture · Our collaboration with a well-known institution in the Education industry is seeking an IT Support Engineer with experience providing IT support, preferably i ...

  • Pearson Carter

    IT Support Engineer

    3 days ago

    Pearson Carter Oxford, United Kingdom

    **IT Support Engineer - £40k - Hybrid - Growth Opportunities** · Pearson Carter are currently working on an IT support role for a client who work across the Space, Satellite and Insurance industry. They recently helped create the software for the Artemis space project and work wi ...

  • CV Screen

    IT Support Engineer

    2 days ago

    CV Screen Hemel Hempstead, United Kingdom

    **IT Support Engineer** · An IT Support Engineer with experience installing and supporting IT Systems and software is required by our client based in Hemel Hempstead, Hertfordshire. A salary of £30,000 + Company Van is available dependent upon experience. · The IT Support Enginee ...

  • ACS Recruitment Solutions Ltd

    IT Support Engineer

    4 days ago

    ACS Recruitment Solutions Ltd Northampton, United Kingdom

    **IT Support Engineer** · **Northampton** · **Monday - Friday 37.5 hours + Saturday on rota basis** · **Up to £35,000 DOE** · We are looking for an IT professional to join a family run business in central Northampton. Working across their IT helpdesk you will be responsible for a ...

  • Pearson Carter

    IT Support Engineer

    3 days ago

    Pearson Carter Oxford, United Kingdom

    **IT Support Engineer - International End User - Up to£50,000** · Pearson Carter are currently working with an international end user. They are looking to add IT support to their team to cope as they have grown into a world class software solution provider developing solutions th ...

  • Smart 10 ltd

    IT Support Engineer

    1 day ago

    Smart 10 ltd St. Albans, United Kingdom

    Job Title: IT Support Engineer · **Salary**: Up to £30,000 pa · Contract: Permanent · Location: St Albans, Hertfordshire · Hours: Monday to Friday 8am - 5.30pm · COMPANY PROFILE · An exciting role has now become available within a great team · Our client is currently looking for ...

  • Techniche Global Ltd

    R&d Project Support Engineer

    2 days ago

    Techniche Global Ltd Cranfield, United Kingdom

    Techniche are supporting a leading automotive manufacturer to appoint a R&D Project Support Engineer for their site in Cranfield. · You will be responsible for leading coordination and delivery of all testing activities and reporting to support and deliver R&D projects to market. ...

  • Wills Consultants Ltd

    Engineering Support Techician

    5 days ago

    Wills Consultants Ltd Towcester, United Kingdom Full time

    About the Engineering Support Technician Role: We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: · Competitive ...

  • FORTNA

    Support Engineer

    2 days ago

    FORTNA Milton Keynes, United Kingdom Full time

    FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to op ...

  • Halo Resourcing Ltd

    Application Support Engineer

    5 days ago

    Halo Resourcing Ltd Bedford, United Kingdom

    Our client is one of the largest providers of education management software in the UK and they influence the lives of over one million people every day through a range of web and mobile products. This is a fully remote role, a fixed-term contract lastingat least 6 months. · In th ...

  • Omega Resource Group

    Product Support Engineer

    2 days ago

    Omega Resource Group Bedford, United Kingdom Full time

    Job Role: Product Support Engineer · Job Type: Permanent · Location: Bedford · Salary Range: Market Related · Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the ...

  • Enterprise Recruitment Ltd

    Technical Support Engineer

    5 days ago

    Enterprise Recruitment Ltd Luton, United Kingdom

    **Technical Service Engineering Trainer** · As a Technical service engineering trainer, you will bridge a vital gap between sales and service for a world leading hi-tech manufacturing company.This company are on a really exciting journey and want motivated and passionate engineer ...

  • CPS Group

    Onsite Support Engineer

    1 day ago

    CPS Group Oxford, United Kingdom

    Onsite IT Support Engineer · Salary up to £35,000 + benefits · Culham, Oxford · CPS are working with a leading IT Consultancy who have a requirement for a IT Support Engineer to join the company and be based within a client near Thurso. · Reporting into the Service Delivery Manag ...

  • Understanding Recruitment

    Senior Support Engineer

    2 days ago

    Understanding Recruitment Oxford, United Kingdom

    **Senior Support Engineer** · A new and exciting opportunity has arisen for an experienced Senior Support Engineer to join a tech/research organisation based in Oxford. You will need to bring a wealth of experience across support roles and have experience across Windows and Micro ...

  • MFK Recruitment

    Software Support Engineer

    5 days ago

    MFK Recruitment Oxford, United Kingdom

    An exciting opportunity has arisen for a Software Support Engineer to join a successful SAAS software company. · The company is based in Oxfordshire however, the Software Support Engineer can work 100% remotely. · This company is a market leader in their field, and their software ...

  • MFK Recruitment

    IT Support Field Engineer

    2 days ago

    MFK Recruitment Hertford, United Kingdom

    We have a very exciting opportunity for an IT Support Field Engineer to join our market-leading client. · They have a close working team of engineers and support staff who pride themselves on the customer relationships they create. The company fosters a friendly and positive comp ...

  • Understanding Recruitment

    IT Support Engineer Contract

    4 days ago

    Understanding Recruitment Oxford, United Kingdom

    **IT Support Engineer Contract - Inside IR35** · Location**:Oxford** · Duration**:12 Months** · Day rate**:£ per day** · Status**:Inside IR35** · **This is an office-based role that will require you to attend the office in Oxford on a full-time basis.** · **Responsibilities** · - ...